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Quality Inn

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210 Reviews from our TripAdvisor Community

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Showing 206: English reviews
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Barrington, Rhode Island
Reviewed 1 week ago

This hotel was very good. The room was clean. The beds were comfortable. The size was ample. The best part of the stay, however, was the staff. They were very accommodating. From my first call with Veronica, to my check-in with Robbie, they went over and above to help me have a good experience. I would recommend this hotel, and...

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Helpful?
Thank Gayle F
New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 18 March 2017

My daughter went to Ithaca College. Staying in Ithaca on college "event" weekends is tough; price wise and booking wise. I stayed at 5 different hotels in the area. For the money and comfort, this was hands down the absolute best. Definitely get a room on the ground floor and on the parking lot side. It allows you to just...

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Helpful?
1Thank Melissa M
About Hotel's Favourite Review
James P, General Manager at Quality Inn, responded to this review

Melissa M., Thank you for your great response. We here at the Quality Inn feel it is of the upmost importance to give every guest a "Clean, Comfortable, Worry-Free Stay!" We are also happy that you enjoyed our updates to our hotel for added value. We look forward to your next stay with us and we hope you have very...

Reviewed 18 March 2017 via mobile

Due to a problem to booking.com the hotel we were supposed to stay at was overbooked, but they sent us here and it was wonderful! The front desk manager got us right into a clean room. Couldn't be happier with the help we received.

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Helpful?
Thank Holly M
James P, General Manager at Quality Inn, responded to this review

Holly M. Thank you for staying with us, I'm happy to hear we got you into your room quickly and got you comfortable. We are sorry to hear your confusion at the other hotel, but it gave us an opportunity to shine and give you excellent service and a clean room. We hope to see you in the future. Please...

Reviewed 27 January 2017

Some of the lower-cost hotels in the Ithaca area can be run down, but I found this hotel to be very satisfactory in all ways. Clean indoors and out. Abundant parking. Fast internet. HVAC was fairly quiet and adequately powerful. Bed and linens were excellent. Friendly staff. Breakfast was standard Choice - not gourmet, but entirely adequate.

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Helpful?
Thank David W
James P, General Manager at Quality Inn, responded to this review

David W., Thank you for your stay here at the Quality Inn Ithaca. We do take great pride in our hotel, and we believe in simple model "Clean, Comfortable, Worry-Free" stay. If we can give that to every guest. We have done our jobs to the best of our abilities. Thank you again and happy travels!!

Tallahassee, Florida
Reviewed 31 December 2016 via mobile

It's nice and friendly hotel. Hotel room is clean and the beds are comfortable. Very nice warm breakfast, free parking and WiFi for just $58 per night. The hotel is in a convenient location to Ithaca Downtown or Cornell University.

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Helpful?
Thank hsiuchen_liu
James P, General Manager at Quality Inn, responded to this review

Hsiuchen_Liu, Thank you for your review and we are pleased to have served you. I'm also happy you were able to achieve a $58 rate through the internet. As you know once school starts back up and the weather gets warm in Ithaca the rates go way up in all the hotels in Ithaca, and as our rates go up...

Sharonville, Ohio
Reviewed 16 December 2016 via mobile

There's really not much special to this property. Friendly staff and clean rooms. Bed was very basic and not exceptionally comfortable. There is a small fridge in the room but no microwave. Plenty of restaurants within walking distance. All in all just an average hotel. All the hotels in this area are overpriced so don't expect much for under $100...

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1Thank Gary S
James P, General Manager at Quality Inn, responded to this review

Gary S. Thank you for your review. We were happy to hear you encountered a friendly staff and a clean room. At the heart of our industry, that is what we strive for. Happy travels and we hope to see you soon. James Park, GM Quality Inn Ithaca

New Jersey
Reviewed 10 December 2016

Friendly and helpful front desk staff. Clean room and clean hotel. Typical continental breakfast with waffle maker and eggs and sausage. This was perfect for our needs with 2 small kids. Good location for adventures into town and the state parks.

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Thank jvarga
James P, General Manager at Quality Inn, responded to this review

Thank you for your stay and your good review of our hotel. I hope your family had a great time in Ithaca and the surrounding area. We look forward to serving you again soo. Again, thank you for your business. James Park, GM Quality Inn Ithaca

Cortland, New York
Reviewed 6 December 2016

We needed to attend a wedding in Ithaca, and decided to stay the night. Although check in is at 3:00, we were able to check in at 1:00 before the wedding. The front desk person, John, could not have been nicer or more accommodating for our 2 rooms, even when we told him it was not necessary to be able...

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Helpful?
Thank Laurie P
James P, General Manager at Quality Inn, responded to this review

Laurie P., Thank you for your and families stay here at the Quality Inn. We here at the Quality Inn try and make sure everyone has a clean, comfortable, worry-free stay with us. I'm happy we succeeded in your case. I hope you and your family had fun at the wedding and I personally enjoyed taking your picture in the...

Boston, Massachusetts
Reviewed 14 November 2016 via mobile

Clean, average quality and service. About a 5 minute drive to downtown so a good location, but not much to do right around hotel (except some restaurants and strip mall). Free breakfast, otherwise no frills, but a good price for the area.

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Helpful?
Thank Alec M
James P, General Manager at Quality Inn, responded to this review

Alec M., Thank you for your stay with us. We take great pride in our cleanliness and I'm happy we fulfilled your expectations. We look forward to having you stay with us again. Happy travels, James Park, GM Quality Inn Ithaca

Philadelphia, Pennsylvania
Reviewed 30 October 2016

Very bad,dirty, shabby, old, smell of the room and carpet. The staff is very rude. We booked a few rooms and cancelled one room on-time, and we have confirmation paper. But they still charged us. When we talked to the hotel, they did not refund the money. They find all kinds of reasons to keep the money longer. And they...

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Helpful?
1Thank dgynew
James P, General Manager at Quality Inn, responded to this review

DGYNEW, I apologize for the confusion on your reservations. As we looked into this situation we found you had booked a non refundable reservations through expedia.com. We were sold out that weekend in question, but we have contacted you since then and honored the reservation for a future stay at the valued you paid. I'm happy we resolved this for...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Quality Inn

Address: 356 Elmira Rd, Ithaca, NY 14850-5115 (Formerly Comfort Inn)
Region: United States > New York > Finger Lakes > Ithaca
Price Range: RM484 - RM991 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Hotel Ithaca
Comfort Inn Ithaca
Ithaca Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
1 question
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Candor, New York
1 month ago

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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ground floor on parking lot side. You can park your car right in front of the sliding glass doors of your room!”
444MelissaM, 17 Mar 2017 | Read review
“No good room”
dgynew, 30 Oct 2016 | Read review
“No elevator. Request a room on the lower floor if you have accessibility issues.”
muffingal, 12 Oct 2016 | Read review
“If you have mobility issues get a first floor room as there is no elevator.”
PennsylvaniaOnthego, 16 May 2016 | Read review
“Ask for a room by the stairs - I did not see any elevators, but they could have been down the hall.”
patc485, 21 Apr 2016 | Read review
5 of 5