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Sheraton JFK Airport Hotel

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Sheraton JFK Airport Hotel
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608 Reviews from our TripAdvisor Community

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Showing 563: English reviews
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Reviewed 4 days ago NEWvia mobile

I stay in many hotels around the world as I travel fir a living. This property JFK Sheraton is the best Starwood property I have stayed at in many years. I had almost given up on Starwood until I stayed at this property. The reason I feel this way is because of Charlette the wonderful lady working at the check...

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Helpful?
Thank Shawn B
Rumford, Rhode Island
HOTEL’S FAVOURITE REVIEW
Reviewed 3 March 2017

Gotta admit, we booked this hotel because it was right near the airport and the shuttle was available. Turns out it was the best decision we've made in a long time. Hotel was great, room was plenty big enough, upgraded to lounge floor for drinks and breakfast. But the big factor was the parking. Parking was almost booked solid for...

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Helpful?
Thank pgouletri
About Hotel's Favourite Review
Anjanie N, Guest Relations Manager at Sheraton JFK Airport Hotel, responded to this review

Hello pgouletri! Thank you for choosing the Sheraton JFK as the accommodation of choice for your travels through JFK. Our team strives to ensure our guests are treated as VIP's and we're delighted to see that Ashton - our staff extraordinaire - was able to exceed your expectations. Your feedback is integral in our continuous efforts to improve the guest...

Reviewed 1 week ago via mobile

Great place. Big and comfortable bed. Victoria, along with the rest of the staff was very friendly and helpful. Not afraid to converse with the guests. The style of the room was very nice. Big desk. Plenty of easy access outlets for charging. Shower is spacious with one minor setback. The shower floor was a tad slippery. But the water...

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1Thank Williams R
san juan, pr
Reviewed 1 week ago

We were so disappointed when walking into the Sheraton last night. It looked nothing like the photos. The state of wear and tear is dire and seemed like a $78 hotel per night, not $350 at all. The staff, however, is another story. They were super diligent, sent the towels we asked for immediately, answered the phones promptly and gave...

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1Thank csach
Hamilton, Bermuda
Reviewed 1 week ago

half a mile from JFK, easy to get to via shuttle from the terminal. clean and comfortable. restaurant on site was fast and friendly with a nice menu. Clearly favoured by Armed Forces Service personnel and Law Enforcement. good value and felt safe. I will be using this hotel from now on when transiting through JFK.

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Thank bermudacop
Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

Clean and convenient. Quick ride from the federal station. Really close to JFK. The restaurant in the lobby have great foods! We ordered chicken quesadilla, fettuccini and cheese burger. All of them were really good especially the cheese burger. The guy who took the order (ross) was quick ad friendly. Definitely a great stay.

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Thank Alvin A
BOSTON, United States
Reviewed 1 week ago via mobile

The services rendered by the staff at the hotel is second to none. From the porter to the front desk and the janitors are professional and dedicated to the job. The place is absolutely clean and the tranquility is very inviting.

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Helpful?
Thank peteraF7684FA
Anjanie N, Guest Relations Manager at Sheraton JFK Airport Hotel, responded to this review

Dear peteraF7684FA, Than you for sharing such positive feedback regarding your recent stay at the Sheraton JFK. We're absolutely delighted that you had the pleasure of encountering our family of superstars. Our team takes great pride in delivering a comfortable and memorable stay. Your feedback is vital in recognition and our continuous efforts to enhance the guest experience. We look...

New York City, New York
Reviewed 1 week ago via mobile

Spending the night before an early flight out of JFK. Booked Sheraton because I am SPG Gold and thought would use in network hotel. Should have staid at the Hampton Inn. Hotel is in serious need of investment. Just dirty and run down. The type of filth that would need industrial steam cleaning to make a dent. On the SPG...

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Thank AAGNYC
Anjanie N, Guest Relations Manager at Sheraton JFK Airport Hotel, responded to this review

Dear AAGNYC, Thank you for sharing feedback regarding your recent stay at the Sheraton JFK. Our team strives to deliver an exceptional experience and unfortunately we've fallen short of our goal. Please accept our sincere apology for any inconvenience faced during your recent stay. Your concerns have been shared with our entire operations team so it may be addressed and...

Reviewed 1 week ago

Great service. Ashtonat the front desk was very accommodating. We were flying out of JFK for our honeymoon and he brought us a complimentary bottle of champagne and fresh fruit. He also gave us a free drink ticket at the hotel restaurant which was very good food too.

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Helpful?
Thank Wesley H
Anjanie N, Guest Relations Manager at Sheraton JFK Airport Hotel, responded to this review

Dear Wesley H, Thank you for sharing such positive feedback regarding your recent stay at the Sheraton JFK. We're absolutely delighted that you had the pleasure of meeting one of our superstars - Ashton. Ashton certainly goes above and beyond to ensure our guests are never short of a smile! Our team takes great pride in provide a comfortable and...

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

Denisha made my stay a blessed one. She also went out of her way to help me with a rollaway bed. She also extended a bit my checkout time. Kudos to service staff as well. Great Starbucks room coffee. Beautiful and clean rooms. Amazing shuttle service.

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Helpful?
Thank A TripAdvisor Member
Anjanie N, Guest Relations Manager at Sheraton JFK Airport Hotel, responded to this review

Hello! Thank you for sharing such wonderful feedback regarding your recent stay at the Sheraton JFK. We're absolutely delighted that you had the pleasure of meeting one of our superstars - Denisha. She certainly epitomizes our service culture motto of "Go Beyond". Our team takes great pride in providing a comfortable and memorable stay. Your feedback is integral in our...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton JFK Airport Hotel is a new, full service hotel featuring a sleek design, and everything you need to be comfortable and productive. Located just 0.5 miles from John F. Kennedy Airport ... more   less 

Additional Information about Sheraton JFK Airport Hotel

Address: 132-26 South Conduit Avenue, Jamaica, NY 11430
Region: United States > New York > Queens > Jamaica
Price Range: RM761 - RM1,355 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton JFK Airport Hotel 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Jamaica Sheraton
Hotel Style:
#1 Green Hotel in Jamaica
#3 Business Hotel in Jamaica
#3 Best Value Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton JFK Airport Hotel staff and other travellers.
18 questions
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Pittsford, New York
Bohemia, New York
New York, United States
8 months ago
Savannah, Georgia

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Questions? Get answers from Sheraton JFK Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Great value for money”
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“Make sure you understand the long term parking rules and reservation policies. You need a reservation for your car.”
Gottago203, 15 Mar 2017 | Read review
“Club room is good”
brough15, 10 Mar 2017 | Read review
“Choose the 7th Floor”
cleverz2014, 10 Mar 2017 | Read review
“7th floor is club level”
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5 of 5