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We stayed here in September 2014 not 2015 so it may have improved in the last year but when we arrived we went into our room and the room hadn't been cleaned, the sheets were on the floor. We then got another key and got...More
Response from GardenInnManagement, Director of Operations at Garden Inn & Suites
Hello. I am not very happy about this. I am so sorry you experienced this. I will be speaking to the front desk to find out why they had checked you into a room not ready and another already occupied. I have said this before...More
This review is based solely on a phone conversation with the receptionist/front desk lady; she needs to take a customer service course. I called to make a reservation and she was short with me, not friendly at all. It felt like I was bothering her...More
Stayed here one night before leaving from JFK . The rooms are spacious and clean . Loved the little spray and body cream before sleep left on the bed. Staff is helpful and curtious. Would recommend this location for travel .
I tend to be a traveler who has very simple needs. Sadly, the Garden Inn & Suites in Queens satisfied very few of them.
Let's start with the positives - The staff was amazing! I only had positive interactions with them, and will only speak...More
The staff was very helpful and accommodating.
The room was clean. The furniture clearly was too big and hung out several inches into the doorway between the living room and bedroom. The furniture appeared to be second hand. The mini fridge was beat up but...More
US$125 - US$897 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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I was just about to book a room at this hotel and decided to read the reviews first...I'm so glad I did. This is not a place for our family to wait for our 6AM flight. Thank you to all who have contributed.
4 May 2016|
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Response from GaryStripling | Reviewed this property |
I agree. Not very family-friendly. There are other nearby properties where I would take my family, but definitely not this one.