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Courtyard by Marriott New York JFK Airport

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Courtyard by Marriott New York JFK Airport
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728 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Reviewed 4 days ago NEW

We needed an overnight near JFK and tried the Marriott. It was ok, but not great. Free shuttle picks you up from one of the air train stations (on the inter-terminal loop, so no cost), although they'll drop you at a terminal when you leave. Room was large and comfortable but toilet flush was the noisiest I've ever heard. Captive...

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Helpful?
Thank Ajaxtol
00gc, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Dear Ajaxtol, We are happy to know that you enjoyed the location of our property and the convenience of our shuttle service, however, I sincerely apologize for the issues you experienced with the toilet in your bathroom. We appreciate you letting us know, and our maintenance team is already working to address the issue. Additionally, I apologize that you were...

Reviewed 6 days ago NEW

FANTASTIC STAFF - the complete staff was SOOOOOO nice. Every member that i came into contact with had a friendly word and a smile and offered their assistance. secure - nice fitness room The best breakfast sandwhich/crossant from the starbucks right there in the lobby. the used the hotels kitchen etc. fantastic - it should be included however for this...

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Helpful?
1Thank Dustin R
00gc, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Dear Dustin, Thank you for staying with us and posting a review. We are happy to read how much you enjoyed our friendly staff. However, I am sorry we fell short of your expectations with regard to the room. I have alerted our engineering staff to your concerns and we will be more proactive in repairing and replacing items that...

Reviewed 1 week ago via mobile

We changed rooms from 12th to 5th floor, because of loud notice coming from the ventilation, we think. Got an even cosier room. Breakfast was not included, but we could order from a menu for just over 10 dollars a person from the Starbucks Caffè in the lobby.

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Helpful?
1Thank Desislava B
00gc, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Dear Desislava B, Thank you for your recent stay at the Courtyard New York JFK Airport. We are sorry for the inconvenience you had, but we are satisfied you loved your new room and had an overall nice stay. We hope to welcome you back soon to our hotel the next time you are in New York. Best Regards, Daniel...

Paramus, New Jersey
Reviewed 1 week ago via mobile

Nice and clean. Easy fast check in. Friendly staff. They had our room ready. Bathroom was clean. The room had a little bit of an odor. The workout room smelled so horrific I couldn't even walk through the doorway. The food in the restaurant sucked, which I figured it would have. Shuttle was perfect and on point. Nice place would...

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Helpful?
1Thank Chris O
00gc, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Dear Chris O, thanks so much for your recent stay and for the feedback. We are glad you enjoyed your overall visit with us, but it is disappointing that you left less than 100% satisfied. Our goal is to provide every guest with an excellent overnight stay, and we apologize that our work out room was not usable. Thank you...

Johannesburg, South Africa
Reviewed 1 week ago

a rip off from start to end-beware. Their free shuttle does not meet you at the terminal. Instead they drag you via the airport train, then you walk into the cold night, then you call and wait. By the time the shuttle arrives, you are frozen. No free breakfast-instead a tiny counter with super over priced items. Reception ok but...

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Helpful?
1Thank michaelgrant1946
00gc, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Dear michaelgrant1946, Thank you for being our guest and for taking time to review your stay. We typically receive good feedback about our shuttle service and staff so I regret that your experience was less than satisfactory. I will investigate the circumstances you described and take the appropriate action to prevent it from reoccurring. Additionally, we were disappointed to read...

Cape Town Central, South Africa
Reviewed 1 week ago

I recently stayed at the Courtyard Marriott as I wanted to get some rest before catching an early flight. The room was basic but adequate. However it was extremely noisy and I did not get any sleep. Noise from the passage and next door can be heard and probably as many people are arriving late and leaving early there is...

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Helpful?
1Thank 49Travelmad
00gc, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Dear 49Travelmad, Thank you for your recent stay. I am glad to hear that for the most part we met your expectaions. With that said, please accept my sincere apology for the noise issue you experienced in the middle of the night. Please know we have rooms located in different areas of the hotel that might be better suited for...

Calgary, Canada
Reviewed 2 weeks ago

We stayed here the last night of our vacation in NYC. When we checked into our room we discovered that I had erred in booking our room and only booked a room for two (we had three in our group). The person at the front desk was exceptionally helpful in getting us into a room that fit us all. The...

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Helpful?
Thank Dominic P
00gc, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Dear Dominic P, Thank you so much for the amazing review of the Courtyard New York JFK Airport. It is great to read that you were impressed with our front-desk associates, shuttle service and with the great value we offer for the price. We appreciate you recommending us online and hope to have you back with us soon. Best Regards,...

Clinton Conn
Reviewed 2 weeks ago

I can't speak highly enough about this property. We had a very nice room which was clean and comfortable. Our highlight though was the restaurant/ lounge. Our server has been at this location since it opened 18 years ago. The other server (Josephine?) couldn't have been nicer. Okay we are in NYC and we each give the woman a hug...

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Helpful?
Thank Jack06413
00gc, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Dear Jack06413, Thank you for your kind review. Our team takes great pride in providing an excellent customer experience for each and every guest, and we are so glad we were able to do this for you. Your comments will be shared with them, especially with Josephine and shuttle service team, as we know they will appreciate hearing them. It...

Canton, Connecticut, United States
Reviewed 2 weeks ago via mobile

Basic stay for early flight. Staff was very polite and the room & bathroom very clean. Shuttle left on time. Complimentary breakfast but we were on a 5AM shuttle so did not see it. There was a small bar but we went right to room and bed.

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Helpful?
Thank Candy R
00gc, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Dear Candy, Thank you for including the Courtyard New York JFK Airport in your travel plans. We are so happy to read you enjoyed your spotless room and that our shuttle service was perfect for your needs. We appreciate your feedback and hope you will stay with us again the next time your travels bring you back to New York....

Key Largo, Florida
Reviewed 2 weeks ago

Very convenient to JFK airport if you are arriving late of departing early. A little expensive, but then you are in NY. Food is good, Very generous portions, enough for two. Clean and well appointed rooms, with everything you need. Not enough coffee in the room for an early start, but it is available downstairs. Call a Cab/UBER if you...

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Helpful?
1Thank Keyscritter93
00gc, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Dear Keyscritter93, Thank you for being our guest and for taking time to review your stay. We were so glad to hear that you enjoyed the location of our property and our restaurant. Your comments about the amount of coffee in our rooms will be shared with our brand leaders when determining where we can make improvements for the future....

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Courtyard by Marriott New York JFK Airport is located adjacent to JFK International Airport in southeast Queens NYC - convenient to Queens, Midtown Manhattan, Brooklyn, and Nassau County businesses and attractions. Our JFK airport hotel's services for business and leisure travelers include a free 24- hour airport shuttle, and business travelers love our 2 meeting and small-event venues. We are the perfect choice among hotels near JFK airport for visitors who want to stay the night close to the airport, prior to flying out of JFK or even upon arrival to NYC. At our JFK airport hotel's accommodations, you can take advantage of the JFK AirTrain/LIRR link for quick, convenient, affordable commutes to Midtown Manhattan or points east in less than 40 minutes. ... more   less 

Additional Information about Courtyard by Marriott New York JFK Airport

Address: 145-11 North Conduit Ave, Jamaica, NY 11436 (Formerly Courtyard by Marriott JFK International Airport)
Region: United States > New York > Queens > Jamaica
Price Range: RM713 - RM1,470 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott New York JFK Airport 3*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Hotels.com, Hotwire, Booking.com, Orbitz, Priceline, Travelocity, getaroom.com and HotelQuickly so you can book your Courtyard by Marriott New York JFK Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Jfk International Airport Hotel Jamaica
Courtyard Hotel Jamaica
Marriott Jamaica
Courtyard Jamaica
Jamaica Marriott
Jamaica Courtyard
Hotel Style:
#1 Business Hotel in Jamaica
#3 Romantic Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott New York JFK Airport staff and other travellers.
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Questions? Get answers from Courtyard by Marriott New York JFK Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not worth choosing any room--try a different hotel and avoid airport hotels in general”
michaelgrant1946, 12 Apr 2017 | Read review
“Make sure you have thick skin for the rude guest service agent”
114desirec, 29 Mar 2017 | Read review
“Bring something to eat if you expect to be hungry when you get there!”
Techvestco, 12 Mar 2017 | Read review
“You can order food from the restaurant and take it up to room.”
Candelabrum, 13 Feb 2017 | Read review
“Avoid room near stairways/elevators. People that stay here get up early and take the stairs/elevator with suitcases and could be noisy.”
SweetheartBabe, 31 Jan 2017 | Read review
5 of 5