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Holiday Inn Express At JFK

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Holiday Inn Express At JFK
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841 Reviews from our TripAdvisor Community

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Showing 740: English reviews
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Charlotte, North Carolina
Reviewed 2 days ago NEW

I stayed here for a quick overnight between flights. I arrived after 9pm after an international flight. I was a single female traveling alone. I was a little disappointed to find that my room was right next to the elevator, across from the treadmill room, and adjacent to the lobby/breakfast area. The area was quite loud and the door had...

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Helpful?
Thank sassyspinder10
Roxbury, CT
Reviewed 2 days ago NEW

Rooms were small but clean and comfortable. The staff was very friendly and helpful. The parking garage is a separate property next door to the hotel-you drive your car to same and provide the attendant with your voucher received from the front desk at check in. Pretty easy process. Had early flight so did not have time for breakfast. The...

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Helpful?
Thank stonecroft
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Stonecroft, We want to thank you for your recent stay with us we as a team strive to be number 1 Thank you for all your great comments and we are happy you enjoyed your stay with us. The housekeeping department works very hard to make sure the rooms are up to standards and that you have a great...

Reviewed 3 days ago NEW

This is a good hotel if you are using it for a quick trip and need somewhere to sleep at night and out during the daytime. We stayed for 2 nights just to have somewhere to sleep while we waited for our trip to mexico and it was ok. The staff was average and the grounds was basic. it is...

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Helpful?
Thank La T
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear La T, We want to thank you for your recent stay and we always strive to wow are guest. We hope that you stay with us again in the future. Please look me up next time you decide to stay with us at the Holiday Inn Express at JFK. Thanks Steve Vargas Front Office Manager Holiday Inn Express at...

Hurricane, West Virginia, United States
Reviewed 3 days ago NEWvia mobile

The hotel was ok, but great for an overnight prior to a flight. Great location to JKF. Parking is offered for a fee. Breakfast is included. Free shuttle to and from the airport. We would stay here again if flying out of JFK airport.

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Helpful?
Thank harleylimited
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Harley Limited, Thank you for your comments about the hotel we appreciate your business and look forward to your next stay with us. We strive as a team to be number 1 and we are happy the shuttle service worked out for you. I look forward to meeting you next time you decide to stay with us Steve Vargas...

Melbourne, Australia
Reviewed 3 days ago NEW

As we had an early morning flight we chose to spend the night prior at this hotel. We had dropped off our bags at the hotel before returning our rental car; the hotel shuttle is conveniently located and comes about every 15 minutes. The check-in process was fine but it was a nuisance to have to take an elevator down...

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Helpful?
Thank Johnpsau
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Johynpsau, We appreciate your recent stay with us and we appreciate you choosing us we strive to be number 1. We do have a shuttle that runs every 30 minutes from the Best Western hotel it is less then a minute from us it is our sister hotel. Please look me up next time you decide to stay be...

Dexter, Michigan
Reviewed 4 days ago NEW

Stayed for a night after a late flight in from JFK. There was a free shuttle from the airport. About a 10 minute ride. The room was clean, the staff friendly, but the hotel itself was really run down and need of updates big time.

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Helpful?
Thank Christy-Gracie
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Christy-Gracie We are sorry your stay with us was not up to your standards, we strive to be number one. We are happy the room was up to your standards and the staff always aims to please. Please contact me directly concerns you encountered while staying with us. I hope to here from you thanks. Steve Vargas Front Office...

Virginia
Reviewed 1 week ago

The hotel is in a very run down area of Jamaica - and is nothing like the photo above. You enter into a lobby that is narrow at best, bare and bleak.The elevator is VERY SMALL so be careful if you have a great deal of luggage. Our room was on the first floor (translation basement) - walls scuffed, paint...

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Thank VirginiaMamababs
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Virginia Mamababs, We want to thank you for your recent stay with us and we thank you for your positive comments. We as a team strive to be number one. We want to also apologize for the issues you mentioned in your review. Please feel free to contact me directly to discuss the issues you encountered while staying with...

Amherst, New York
Reviewed 1 week ago

This is my second stay and I was a little more disappointed this time. The food didn't seem as good as last time and both days there was a strong stench of marijuana all night that causes me to loose sleep and forced me to checkout and leave before the second night. The General Manager was more than accommodating and...

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Helpful?
Thank can5182016
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Can5182016, I want to apologize about the issue you had while staying with us and we strive as a team to be number 1. We look forward to your next stay with us and we are deeply sorry and hope you will stay with us again. I look forward to your next visit with us at the Holiday Inn...

Reviewed 1 week ago

I had reserved two rooms as an IHG Platnum Elite Member, I arrived at JFK airport from an International flight at 11:50pm only to discover that my rooms were given away. This was on Mar14th during the nor'easter When speaking with the hotel General Manager, It was clear he had no desire to properly resolve this unfortunate experience. I have...

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Helpful?
2Thank Larry K
Danny S, General Manager at Holiday Inn Express At JFK, responded to this review

Dear Larry k, Thank you for your loyalty as an Elite Platinum member. While I truly understand your frustration I also was able to verify that our team contacted you both via e-mail and telephone to advise you of the non guaranteed status of your reservation. Our hotel has a 24 hour cancellation policy and even though we could have...

Silver Spring, Maryland
Reviewed 1 week ago

Stayed here for 1 night layover after arriving from London. Hotel was actually the same. Was treated as a Priority Club Platinum member at the time on arrival, so was really pleased! Was given an amenity pack! Was quite grateful for the internet and print facilities which allowed me to check-in for my flight the next day to Detroit. Clean...

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Helpful?
Thank Steve Y
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Steve Y, We want to thank you for your recent stay with us and we strive to be number 1. We are so happy you enjoyed your recent stay with us. I look forward to meeting you next time you decide to stay with us in the future. Thanks Steve Vargas Front Office Manager Holiday Inn Express at JFK...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
We offer a free 24hr shuttle to and from JFK ONLY... to get to the Hotel from the JFK, take the AirTrain to Federal Circle and call the hotel... the shuttle departs every hour on top of the hour. 'Stay Smart' the Holiday Inn Express Kennedy Airport hotel located just 1/2 mile from JFK Airport and 40 minutes to Laguardia Airport. Take the AirTrain at JFK to the local subway into Manhattan and see historical landmarks such as the Statue of Liberty, Times Square and many popular sites. Visit Belmont Stakes & the Aqueduct for Horse Racing, Mets Citi Field, Yankee Stadium to watch a baseball game, Arthur Ashe Tennis Stadium to watch the US Open Tennis Tournament, or engage in the NYC Marathon, 5 Borough Bike Tour, and many other activities. Rather relax indoors? Holiday Inn Express JFK Airport hotel offers 129 guest rooms with deluxe furniture, 32 inch flat screen televisions with 4 HBOs, 2 ESPNs, several news channels, Cartoon Network for the kids, and many other channels to watch your favorite program. Jump start your morning with our free "Express Start" hot breakfast or take our breakfast with you in our 'To-Go' bag. Don't forget to take advantage of our 24 hour business center with 2 computers and a wireless printer, or log onto to our free high-speed wireless Internet network from anywhere in the hotel. ... more   less 

Additional Information about Holiday Inn Express At JFK

Address: 15370 S Conduit Ave, Jamaica, NY 11434-4237
Region: United States > New York > Queens > Jamaica
Price Range: RM636 - RM1,082 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express At JFK 2.5*
Number of rooms: 128
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Also Known As:
Holiday Inn Express At Jfk Hotel Jamaica
Holiday Inn Jamaica
Holiday Inn Express Jfk
Holiday Inn Express Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express At JFK staff and other travellers.
18 questions
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Bakewell, United Kingdom
7 months ago

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Questions? Get answers from Holiday Inn Express At JFK staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At the back of the hotel away from the freeway”
 of 5 bubbles Johnpsau, 27 Mar 2017 | Read review
“Do not agree to a first floor room”
 of 5 bubbles VirginiaMamababs, 23 Mar 2017 | Read review
“there is a floor dedicated with quiet rooms, maybe ask reception upon check in for one of these”
 of 5 bubbles 983stevey, 18 Mar 2017 | Read review
“We were on the 4th floor at the end of the hall and it was quiet”
 of 5 bubbles WVTravelers4, 6 Mar 2017 | Read review
“I was worried about the noise from the traffic - and although our room faced the street, we were not disturbed at all.”
 of 5 bubbles Brendiesue, 24 Feb 2017 | Read review
5 of 5