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BEST WESTERN JFK Airport Hotel

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BEST WESTERN JFK Airport Hotel
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821 Reviews from our TripAdvisor Community

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Showing 683: English reviews
Phoenix
Reviewed 1 week ago NEWvia mobile

We stayed here for a long layover, to a person the staff were awesome, friendly and helpful, room was clean and hotel was generally well maintained, if I would stay again. The drawbacks is the area, no restraints close by and delivery options were lacking

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Helpful?
1Thank irishguyinphoenix
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear irishguyinphenix, Thank you very much for your feedback. Our staff takes pride in providing customer service and exceeding guest expectations. We hope to see again soon. Best Regards, ZB

Reviewed 1 week ago

I've stayed at the Best Western JFK a few times now prior to early a.m. departures, and I've always had a very pleasant experience. The front desk staff are cheerful, efficient and knowledgeable, my room has always been pristine, and the included breakfast is a huge bonus for the price, with a wide variety of selections. The free shuttle bus...

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Helpful?
Thank NoraMcKH
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear NorMcKH, Thank you so much for your review. We appreciate the kind words regarding our staff and amenities. Hope to see you again soon. Best Regards, ZB

Reviewed 1 week ago via mobile

I stayed at BW for 2 nights . Hotel staff were exceptional. They could not do enough for me. I especially enjoyed Feroza who was in charge of breakfast. She was a true delight. All staff are to be commended.

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Helpful?
Thank Karen E
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Karen E, Thank you very much for your review. We appreciate your kind words regarding our staff and especially Feroza. She is a part of team that goes above and beyond for all our guests each day. We take pride in providing clean, comfortable and friendly hotel experience. We hope to see you again soon. Best Regards, ZB

Chiang Mai, Thailand
Reviewed 1 week ago

We stayed here for one night on a layover from New Orleans to Thailand. We chose the hotel for it's proximity to JFK and because it was cheaper than the other hotels in the area. When we arrived, the shuttle was already there waiting and brought us straight to the hotel only about 5 minutes from the airport. The manager...

Review collected in partnership with Best Western
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Helpful?
Thank NaeDas
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear NaeDas, Thank you so much for your review. Yes, our location is ideal if you need to be near JFK and convenient and efficient complimentary shuttle service available 24 hours a day. Thank you again and we hope to see you again soon. Best Regards, ZB

Palm Beach, Florida
Reviewed 2 weeks ago

We did stay to catch an early flight. Room extremely small but very clean as the bathroom. Breakfast basic but acceptable.Shuttle service always on time. Staff very helpful and ready to help.The lack of a real reception/hall area creates a bottleneck to the in and out flow of clients and weight a lot in my opinion.

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Helpful?
Thank willilo
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Willilo, Thank you so much for your feedback. We appreciate your kind words toward our staff who are very dedicated in providing exceptional customer service. Again, thank you and hope to see you again in the near future. Best Regards, ZB

Reviewed 4 weeks ago

Staff very friendly and helpful. Paul was the best! He went above and beyond to be if assistance to me. Breakfast was plentiful and surprisingly very good. Overall a good deal and great value for a quick stopover near JFK airport.

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Helpful?
Thank Jewell S
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Hi Jewell S Thank you so much for your review. Paul is part of team that goes above and beyond each day. Our complimentary hot breakfast has great choices to start your day rate. Again, thank you and hope to see you again soon. Best Regards, ZB

Essex, United Kingdom
Reviewed 4 weeks ago

Looked for an inexpensive stay for a couple of days prior to transatlantic crossing on Queen Mary. This hotel met all our needs and exceed some of the Manhattan hotels we had previously stayed in at a fraction of the price. easy travel to and from Penn station made it also more interesting. Only problem would be location in regards...

Review collected in partnership with Best Western
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Helpful?
Thank lordj876
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Hi lordj876, Thank you so much for your review. We do have very competitive rates and great value if you need to be near JFK Airport. Again, thank you and hope to see you again soon. Best Regards, ZB

A TripAdvisor Member
Level Contributor
4 reviews
3 hotel reviews
1 helpful vote
Reviewed 18 December 2016 via mobile

I got late past midnight on 12/17. Front desk clerk was so helpful guide me getting there from jfk with shuttle service provided by the hotel. My room was quite and very conformable, many updates, clean. Bathroom is large with all needed accessories. Morning break fast was great. Shuttle services are always on time even during bad weather

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Helpful?
Thank A TripAdvisor Member
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Thank you very much for your review. Our complimentary shuttle is fast and convenient. Our staff takes pride in providing exceptional customer service and making every guest stay memorable. We hope to see you again soon. Best Regards, ZB

Toronto, Canada
Reviewed 16 December 2016

Immediate pickup from JFK - Holiday Inn van was waiting at Federal Circle Station. Super easy check-in/check-out (using BW points). Polite and helpful staff. Comfortable beds, clean bedding, clean towels, nice breakfast - can't complaint for an overnight stay with family. Recommended A+

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Helpful?
Thank HiltonReview
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Hi HiltonReview, Thank you very much for your review. We appreciate you in taking the time to review your stay and for the positive comments. We hope to see you again soon. Best Regards, ZB

sussex
Reviewed 6 December 2016 via mobile

Chose this hotel as it was close to JFK airport. Nice size room with a comfy bed. Room was a little noisy as was by a main road but otherwise no problems. Breakfast was included, waffles, toast etc. Staff very friendly.

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Helpful?
Thank Spikeandco
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Hi Spikeandco, Thank you for your feedback. We do have above average size rooms in for NYC and complimentary hot breakfast adds great value. We hope to see you again soon. Best Regards, ZB

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Jamaica, New York March 2, 2013 – The BEST WESTERN Kennedy Airport in Jamaica, New York has received the Best Western Director’s Award for outstanding quality standards. The Director’s Award recognizes best Western hotels scoring in the top 20 percent of more than 2,100 North American properties in cleanliness and maintenance. Hotels must also meet best Western’s requirements for design and high customer service scores to qualify for the distinction.“The Director’s Award is an important symbol of success,” says General Manager Michael Williams. “This award confirms the BEST WESTERN Kennedy Airport commitment to providing quality accommodations for our quests. Our housekeeping and maintenance departments have worked hard to achieve this level of excellence.” ... more   less 

Additional Information about BEST WESTERN JFK Airport Hotel

Address: 14425 153rd Lane, Jamaica, NY 11434
Region: United States > New York > Queens > Jamaica
Price Range: RM578 - RM921 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN JFK Airport Hotel 2.5*
Number of rooms: 87
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Also Known As:
Best Western Kennedy Airport Hotel Jamaica
Best Western Hotel Jamaica
Best Western Jamaica
Jamaica Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN JFK Airport Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A Queen room was perfect for me alone, but a couple might want to choose a King for added space.”
 of 5 bubbles NoraMcKH, 13 Jan 2017 | Read review
“Good views but too much noise from outside especially the ice machine.”
 of 5 bubbles assanec1, 6 Dec 2016 | Read review
“Close to the airport with free shuttle”
 of 5 bubbles lisabarnett2016, 20 Nov 2016 | Read review
“Great breakfast”
 of 5 bubbles 291jonc, 27 Oct 2016 | Read review
“upper floors if elevator is working”
 of 5 bubbles shoppermd50, 10 Oct 2016 | Read review
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