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BEST WESTERN JFK Airport Hotel

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831 Reviews from our TripAdvisor Community

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Showing 692: English reviews
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Orlando, Florida
Reviewed yesterday NEW

clean and cozy. small rooms. friendly staff. that was my second stay there . checking in and out was very quick. the security guards should hang out in the lobby, not sitting in the breakfast bar watching sports and being loud. overall was a good experience. I would stay there again

Review collected in partnership with Best Western
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Helpful?
Thank menandrem
New York City, United States
Reviewed 2 days ago NEW

A room was clean with fast internet access. The size of the bathroom was good size, unlike a tiny size in Manhattan hotel. I was able to enjoy a stay before the flight. All the hotel staff and a driver to a complimentary shuttle service to JFK airport was friendly, as well.

Review collected in partnership with Best Western
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Helpful?
Thank 135makia
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear 135makia, Thank you so much for your review. We have internet from Fios which is fast and reliable network. Our complimentary shuttle service makes it very convenient to and from JFK airport. We hope to see you again soon. Best Regards, ZB

Hyde Park, New York
Reviewed 3 days ago NEW

We stayed here for two nights before our honeymoon. We did the sleep and fly package and we were incredibly happy with that decision. The price was a great deal, probably as much as we would've paid just for the week of parking at the airport... the shuttle takes you right there and is hassle free. I would definitely recommend...

Review collected in partnership with Best Western
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Helpful?
Thank christineT2622OL
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear T2622OL, Thank you very much for you review and selecting us for your visit. Park and Fly package makes travel to and from the Airport much convenient. Our hot breakfast has everything to start your day right. Again thank you and we hope to see you again soon. Best Regards, ZB

Reviewed 1 week ago

The Hotel was very easy to get to from New Jersey to JFK Airport and the staff was very friendly. Rooms were very clean and the food was very good. The Airport shuttle bus was clean and the driver was very helpful and friendly. I would pick this Hotel again when I fly from New York to Bangkok Thailand.

Review collected in partnership with Best Western
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Helpful?
1Thank larryb927
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear larryb927, Thank you very much for your review. Our close approximate to JFK airport and convenience complimentary shuttle service makes it ideal for frequent travelers to the city. Again thank you and hope to see you again soon. Best Regards, ZB

Boston, Massachusetts
Reviewed 2 weeks ago

The service from check in to drop off at the airport was excellent! The concierge at check in called our room 15 min after arrival to make sure everything was ok in the room and offered to bring us anything we needed. He then offered to setup a wake up call. Full service!

Review collected in partnership with Best Western
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Helpful?
2Thank kdegregorio1
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear kdegregorio1, Thank you very much for your review. We appreciate your kind words regarding our staff. Our team goes above and beyond for all our guests each day. We take pride in providing clean, comfortable and friendly hotel experience. We hope to see you again soon. Best Regards, ZB

London, United Kingdom
Reviewed 2 weeks ago

I waited nearly an hour to check in after a long drive as the only receptionist was always stopping to answer the phone. BW please employ more staff. No food and had to travel to another hotel to eat.

Review collected in partnership with Best Western
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Helpful?
1Thank Colin-Travel-a-lot
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Colin-Travel-a-lot, Thank you very much for your review. We will use your feedback for training purposes and retention. Normally check in process is much quicker and smooth process. On behave of my team i would like to apologize for the inconvenience you have experienced. Best Regards, ZB

Muscat, Oman
Reviewed 2 weeks ago via mobile

Average hotel... Small room size. Got a room facing the highway and AC with lot of noise ....so room was super noisy. ... But bathroom was clean so also room, beds! Unfriendly front desk staff...!! Below averaged breakfast....... Good connectivity to jfk..by their shuttle.

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Helpful?
1Thank Rahul S
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Rahul S, Thank you very much for your review. We provide very competitive rates and easy access to the JFK airport along with complimentary hot breakfast and WiFi. We hope to see you again soon. Best Regards, ZB

Reviewed 3 weeks ago

This is a hotel you just use for a short stay if you really needs it. Located in a not so nice environment this hotel gives you all reason to trave away. Good transfer from and t airport is probably the most posetive I could mention.

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Helpful?
1Thank Iordark
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Iordark Thank you very much for your feedback. Our location is ideal if you are near JFK Airport. Our complimentary shuttle service available 24 hours a day and complimentary hot breakfast each morning. Thank you again and we hope to see you again soon. Best Regards, ZB

Reviewed 4 weeks ago via mobile

Clean, comfortable and convenient to JFK. No restaurant but they have shuttle to take you to a nearby hotel. Shuttle to the airport runs frequently. Free coffee and light breakfast. Staff friendly and helpful.

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Helpful?
1Thank Jill L
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Jill L, Thank you very much for your review and kind words regarding our staff. Our complimentary breakfast and shuttle service provides great value and comfort if you are in the JFK area. We hope to see you again soon. Best Regards, ZB

Phoenix
Reviewed 17 January 2017 via mobile

We stayed here for a long layover, to a person the staff were awesome, friendly and helpful, room was clean and hotel was generally well maintained, if I would stay again. The drawbacks is the area, no restraints close by and delivery options were lacking

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2Thank irishguyinphoenix
ZBMoham, Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear irishguyinphenix, Thank you very much for your feedback. Our staff takes pride in providing customer service and exceeding guest expectations. We hope to see again soon. Best Regards, ZB

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Jamaica, New York March 2, 2013 – The BEST WESTERN Kennedy Airport in Jamaica, New York has received the Best Western Director’s Award for outstanding quality standards. The Director’s Award recognizes best Western hotels scoring in the top 20 percent of more than 2,100 North American properties in cleanliness and maintenance. Hotels must also meet best Western’s requirements for design and high customer service scores to qualify for the distinction.“The Director’s Award is an important symbol of success,” says General Manager Michael Williams. “This award confirms the BEST WESTERN Kennedy Airport commitment to providing quality accommodations for our quests. Our housekeeping and maintenance departments have worked hard to achieve this level of excellence.” ... more   less 

Additional Information about BEST WESTERN JFK Airport Hotel

Address: 14425 153rd Lane, Jamaica, NY 11434
Region: United States > New York > Queens > Jamaica
Price Range: RM602 - RM1,022 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN JFK Airport Hotel 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Kennedy Airport Hotel Jamaica
Best Western Hotel Jamaica
Best Western Jamaica
Jamaica Best Western
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A Queen room was perfect for me alone, but a couple might want to choose a King for added space.”
 of 5 bubbles NoraMcKH, 13 Jan 2017 | Read review
“Good views but too much noise from outside especially the ice machine.”
 of 5 bubbles assanec1, 6 Dec 2016 | Read review
“Close to the airport with free shuttle”
 of 5 bubbles lisabarnett2016, 20 Nov 2016 | Read review
“Great breakfast”
 of 5 bubbles 291jonc, 27 Oct 2016 | Read review
“upper floors if elevator is working”
 of 5 bubbles shoppermd50, 10 Oct 2016 | Read review
5 of 5