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Hilton New York JFK

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Hilton New York JFK
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1,547 Reviews from our TripAdvisor Community

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Showing 1,427: English reviews
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Tallahassee, United States
Reviewed 2 days ago NEW

If you're gonna stay here, please be prepared to take care of yourself and also to be 100% wrong about your reservation! The staff at this hotel are just unbelievable! Don't plan on the manager contacting you regarding your problem either, waited my entire stay to hear back from him and never did!!!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank janicew404
Poplar Grove, IL
HOTEL’S FAVOURITE REVIEW
Reviewed 29 December 2016 via mobile

This hotel is so close to JFK airport that you are looking down at the runway. The rooms are well designed well maintained. The restaurants are comfortable the food is very good. If you are able to stay on the executive floor, the lounge is a very well run and comfortable place to recover from you flight or prepare for...

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1Thank Mike M
About Hotel's Favourite Review
Reviewed 3 days ago NEW

Hotel is okay. Too far from metro station. Shuttle driver dropped us off at arrival area of airport when we were departing. He knew this because he told us "to go upstairs to departure for our airline."

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 206lanet
Templeton, California
Reviewed 4 days ago NEW

I always enjoy the Hilton when staying near JFK Airport. The rooms have very good windows which eliminate any road noise. Dana, the bartender during my visit is always very welcoming, and always remembers my dinner and drink choices.

Review collected in partnership with Hilton Hotels & Resorts
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Thank John A
New York
Reviewed 4 days ago NEW

We stayed at the Hilton JFK prior to our flight. We parked our car and felt very safe about leaving it . The shuttle to and from the airport was so easy. The location of the hotel was easily accessible to major highways.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Grutta7
San Diego, California
Reviewed 4 days ago NEWvia mobile

You pay $200 a night to have a bad night. That's what sums up this hotel. Hotel shuttle left 6 of us at the airport. Everyone had to call and ask for it back. The hotel operator was rude and said it would get there but we have to wait. On check in the wrong room type had been saved...

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Helpful?
Thank ConVivo
MarkIrgang, General Manager at Hilton New York JFK, responded to this review

ConVivo, Thank you so much for your candid feedback. Please accept my sincere apologies for your negative experiences here at the Hilton NY JFK hotel. Please accept my sincere apologies as the experiences your encountered are so far out of the "norm" our customers usually experience when staying at our beautiful hotel. I reviewed your pictures and we personally inspected...

AlbanyL
Reviewed 5 days ago NEW

Stayed for one night after a long flight. The room was a reasonable size, the beds were not very comfortable but not terrible either. The bathroom was OK, though the sink didn't drain properly. To get to the hotel you need to get the air train and then a shuttle bus. If you arrive at a busy time (pretty much...

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Helpful?
Thank AlbanyL
Louisville, Kentucky
Reviewed 6 days ago NEW

Good hotel for layover. I got in late to JFK from Europe and could not connect home until next morning. I have stayed here before and the shuttle service is vey good. The rooms could use some updating and the HVAC unit was very loud when it came on. It has gotten more costly it seems ever time I stay...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Andrew215
Sandton, South Africa
Reviewed 1 week ago NEW

Hilton hotel - good, clean. Room Good. No soap or Shampoo in bathroom. Shop: variety - limited Restaurant food quality - OK Shuttle service from JFK - PATHETHIC. Called hotel. Was advised pickup time was 5-10 minutes. After 25 minutes a shuttle arrived. It was too small to take all passengers. We didn't do the pushing and shoving to get...

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Helpful?
Thank LlewellynPatrick
MarkIrgang, General Manager at Hilton New York JFK, responded to this review

LlewellynPatrick, Thank you so much for your candid feedback. Please accept my sincere apologies for your negative experiences here at the Hilton NY JFK hotel. Please accept my sincere apologies as the experiences your encountered are so far out of the "norm" our customers usually experience when staying at our beautiful hotel. Thank you for your gracious comments about our...

Lares, Puerto Rico
Reviewed 1 week ago

I enjoy my stay in this hotel. The staff offered great service especially a driver of the hotel shuttle driver Kristian. I had left my wallet in the hotel shuttle and he brought back to airport terminal where I was.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank christinalF9899IQ

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton New York JFK Airport offers travelers inviting, comfortable and elegantly appointed accommodations minutes from one of the busiest airports in the United States. The hotel is a pleasant alternative to Manhattan prices for business, meetings or pleasure. ... more   less 

Additional Information about Hilton New York JFK

Address: 14402 135th Ave, Jamaica, NY 11436-2200 (Formerly JFK international Airport Hotel)
Region: United States > New York > Queens > Jamaica
Price Range: RM820 - RM1,422 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton New York JFK 3.5*
Number of rooms: 356
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Orbitz, Agoda, Priceline and Travelocity so you can book your Hilton New York JFK reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica
Hotel Style:
#4 Business Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New York JFK staff and other travellers.
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Questions? Get answers from Hilton New York JFK staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I love the rooms on the higher floors to overlook the city. All beds I've tried are comfortable!”
 of 5 bubbles 415joshuam, 6 Mar 2017 | Read review
“There is probably not that much difference in the basic amenities- if you're just staying over for a flight, get the cheapest room you can.”
 of 5 bubbles F3391RHkellyr, 14 Feb 2017 | Read review
“709 was better than 817 in Oct. 2016 as newer & better. View of JFK was nice.”
 of 5 bubbles CAhistorian, 4 Feb 2017 | Read review
“View of the city is much better and be sure to ask about a tour of Manhattan.”
  • Woke-up to a snow covered landscape. A magnificent view!
 of 5 bubbles debik414, 24 Dec 2016 | Read review
“Avoid SERVICE elevator which is hidden behind door marked housekeeping.”
 of 5 bubbles DCL32951, 14 Dec 2016 | Read review
5 of 5