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Hilton New York JFK

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Hilton New York JFK
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1,584 Reviews from our TripAdvisor Community

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Showing 1,460: English reviews
Reviewed 30 October 2016 via mobile

This hotel has an excellent staff! Ideal for family time or business related stay. It is conveniently located near JFK airport and they provide 24 hrs shuttle to the airport; it has to offer may amenities like indoor pool, restaurants, bar, gym, car rental desk and even an Starbucks.

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Thank Lorena R
Reviewed 27 October 2016 via mobile

We had a quick overnight while waiting for our final flight home from vacation in the Caribbean. The hotel is clean, but dated. Just as we fell asleep, the sound of the shower running from the room above was incredibly loud. Amazingly, there was no outside noises penetrating the room, just the sounds from the neighboring rooms. It was incredibly...

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1Thank Powder69
BOSTON, United States
Reviewed 27 October 2016

Successful, Excellent and peaceful stay. Very good bed, slept like a baby. It was clean. The location was ideal for the business trip. I had no problem getting the place. The dinner was tasty and we enjoyed it especially the chef's special. I wish they had more spicy dishes.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Adeyinka A
West Palm Beach, United States
Reviewed 26 October 2016

On 10/22/16-10/24/16 I stayed at the Hilton at JFK Airport. The staff was very attentive, proactive and paid attention to detail. Facility was clean and the restaurant was decent. If you need to stay close to JFK Airport, then this is the place to stay.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Joanie M
New York City, New York
Reviewed 26 October 2016

I am a Hilton Honors member, and we have stayed at Hiltons across the country and this Hilton could not have let me down more. First, there was an issue with our room not being ready so they moved us down 4 floors. When we got to our room it was very, very dated with a small bathroom and it...

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Thank Josh W
MarkIrgang, General Manager at Hilton New York JFK, responded to this review

Josh W., Thank you so much for your candid feedback. Please accept my sincere apologies for your negative experiences here at the Hilton NY JFK hotel. Please accept my sincere apologies as the experiences your encountered are so far out of the "norm" our customers usually experience when staying at our beautiful hotel. I have reviewed all of your candid...

Bristow, Virginia
Reviewed 26 October 2016 via mobile

I was probably here all of 8 hours between flights. Check in was painless, the accommodations were decent, and the shuttle was efficient. We had to take the air train to Federal Circle in order to get picked up, but on return to JFK in the morning, we were dropped directly back at Terminal 5. Works well for a short...

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Thank HappycuriousWanderer
Stroud, United Kingdom
Reviewed 24 October 2016 via mobile

We had booked at the Hampton Inn next door so only ate here. The food is OK but not remarkable. The service was poor and we had to wait for a long time. They also forgot what we'd ordered, so an embarrassed waiter had to ask us to repeat our order! They did offer us a free drink which was...

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Thank Dave W
Reviewed 24 October 2016 via mobile

Our room had fleas in it. We returned from an outing about 11pm dead tired. Went to take a shower and it was fleas all over the place. We called the front desk to tell them they hurried and changed the room but no sorry and nothing to compensate for our inconvenience. I'll never stay there again

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Thank Darrell-big D J
MarkIrgang, General Manager at Hilton New York JFK, responded to this review

Darrell-big D J, Thank you so much for your candid feedback. Please accept my sincere apologies for your negative experiences here at the Hilton NY JFK hotel. Please accept my sincere apologies as the experiences your encountered are so far out of the "norm" our customers usually experience when staying at our beautiful hotel. I have reviewed all of your...

Kitty Hawk
Reviewed 22 October 2016 via mobile

We booked into another of the hotels on this block. We didn't realize the Hilton was here. We had dinner before our flight out. The meal was really good. We hit it again for breakfast on the way back through. The meal was very good, coffee hot and our server, Kirk, was very attentive. He was happy to accommodate our...

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1Thank Belizeinit
Reviewed 22 October 2016

Excellent location and close to my work. Staff is very professional and friendly, attentive. They have a real jewel in the bartender Dana. Friendly, remembers my name (when you travel like I do, you notice this and it is appreciated). She is an excellent salesperson for the resturant as well as the bar. Always sells the dinner special (successfully) and...

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Thank Kevin P

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton New York JFK Airport offers travelers inviting, comfortable and elegantly appointed accommodations minutes from one of the busiest airports in the United States. The hotel is a pleasant alternative to Manhattan prices for business, meetings or pleasure. ... more   less 

Additional Information about Hilton New York JFK

Address: 14402 135th Ave, Jamaica, NY 11436-2200 (Formerly JFK international Airport Hotel)
Region: United States > New York > Queens > Jamaica
Price Range: RM840 - RM1,414 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton New York JFK 3.5*
Number of rooms: 356
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Hotwire, Travelocity, Orbitz, Priceline, getaroom.com and HotelQuickly so you can book your Hilton New York JFK reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica
Hotel Style:
#4 Business Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New York JFK staff and other travellers.
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Questions? Get answers from Hilton New York JFK staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Again do not take the room that face the lights outside of the building.”
LORIC23, 26 Apr 2017 | Read review
“High floor, airport facing”
Pro-Flyer, 16 Apr 2017 | Read review
“Suggest you ask for a room away from the runway near to the road opposite the hotel”
O7970XHdavidm, 15 Apr 2017 | Read review
“Ask for a Airport View if you want it!”
BeachLvr_VT6, 11 Apr 2017 | Read review
“Don't go there”
sweatyb, 8 Apr 2017 | Read review
5 of 5