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Hilton New York JFK

1,846 reviews
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Traveller (242)
Room & Suite (152)
Dining (43)
Overview
  • Excellent36%
  • Very good32%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“diamond member”(22 reviews)
“new york”(121 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Hilton New York JFK
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,846)Write a Review
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Traveller rating
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614
535
292
146
110
Show reviews that mention
All reviewsthe executive loungediamond membernew yorkbar restaurantthe air conditioningrestaurant stafffederal circleshuttle serviceclose to the airportshuttle busair trainevery half hourlong flightbetween flightsan early morning flightdanajfk
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21 - 25 of 1,697 reviews
Reviewed 6 December 2017 via mobile

Although the airport shuttle pick up is not easy, it is not the hotel’s fault. Staff is friendly and accommodating. Food in the restaurant was good. Room was new, quiet and clean. Difficult location for drivers to navigate.

Thank Harveyjag
Reviewed 5 December 2017

The hotel was situated near where we were working at Aqueduct. It is easy to get to and there is ample parking. Something that is hard to find in New York City area. The staff was friendly and courteous. The room was very comfortable. There...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Julie B
Reviewed 3 December 2017

Great place, easily accessible and great amenities. The place was clean, restaurant and breakfast was nice. Staff were helpful especially Shubed helped with breakfast every morning. We had a heating issue in our room and it was changed the next morning which was very helpful

Review collected in partnership with Hilton Hotels & Resorts
Thank shoyebh584
Reviewed 3 December 2017

Easy and convenient to JFK. Food was good. Breakfast buffet with fresh omelets great. Homemade granola amazing. Bar staff is super. Rooms comfortable and spacious for New York City. Price is good for city hotel.

Review collected in partnership with Hilton Hotels & Resorts
Thank pammydiver
Reviewed 30 November 2017

We waited in the cold for over an hour at midnight. Other hotel vans came and went while we waited. So, why can’t this hotel be better at picking tired customers up. We were freezing. We only were able to get 4 hrs of sleep...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Kumcretirednurse
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134567340
About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$168 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Jamaica
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$168 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Jamaica
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (242)
Room & Suite (152)
Dining (43)
Pool & Beach (2)
Hotel & Grounds (184)
Bathroom (27)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
tonya n
3 June 2017|
AnswerShow all 8 answers
Response from KohalaGal | Reviewed this property |
As mentioned the lounge offerings are pretty minimal but the manager on duty when we stayed there a couple of weeks ago was very generous with the wine and very good about keeping what offerings they did have topped up... More
1
Vote
Atom123
1 April 2017|
AnswerShow all 5 answers
Response from DimiNK2016 | Reviewed this property |
Yes, both gghorse and kevinvive are correct. There's also a directory with all the hotels listed along with their numbers where the phones are located. Very easy to find your hotel.
1
Vote
Angie D
11 January 2017|
Answer
Response from Tvlbob88 | Reviewed this property |
suggest calling hotel direct, not 800 res number. worked for us in Sept after early 0530 arrival on overnight from Honolulu. concierge level room was waiting for us after we negotiated the airport tram system and hotel... More
0
Votes
Room Tips
"None I think due to aircraft movements. Suggest upper floors facing away from main runway"
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"If possible, choose another location."
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"No noticeable outside/airport noise but the interior noise was enough to keep me up most of the night."
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"Use the sleep, park and fly if you are driving yourself to hotel and need parking"
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