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BEST WESTERN PLUS Kingston Hotel and Conference Center

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BEST WESTERN PLUS Kingston Hotel and Conference Center
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247 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Reviewed 16 January 2017 via mobile

So decided to stay here for my girlfriends birthday. I had gone thru booking.com to make the reservation. Found a deluxe King room on their page. From the pictures it had a large bathroom with spa tub. Large looking room. I looked at the best Western Plus website just to see other amenities, and the web site had no deluxe...

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Helpful?
1Thank Spineshade
DebH373, Director of Sales at BEST WESTERN PLUS Kingston Hotel and Conference Center, responded to this review

Thank you for the review. Sorry about the confusion on the booking.com site. I will certainly review the way we are listed. The room you were interested in is one of our suites which should have been bookable through both the Best Western site as well as booking.com. Thank you for sharing your experience with our staff both at the...

Reviewed 5 January 2017

My family just returned from a ski trip during our New Year break. We usually stay at the Courtyard in Kingston. We never had nothing but positive experience at Courtyard and never a bad night's sleep. Upon checking out Best Western's website and seeing the advertising about their "Multi-million dollar renovation", I decided to give it a try because it...

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Helpful?
Thank Chefyang
DebH373, Director of Sales at BEST WESTERN PLUS Kingston Hotel and Conference Center, responded to this review

Our apologies for the problems you experienced during you recent stay with us. We certainly do understand your concern and we sorry that we were unable to accommodate your request to remove all the other hotel guests from the courtyard area on New Years Eve. We do have rooms other areas of the hotel not facing this indoor courtyard and...

A TripAdvisor Member
Level Contributor
23 reviews
5 helpful votes
Reviewed 25 December 2016 via mobile

A pleasant stay with my fiancee. A great price and good location for a visit to Kingston. The staff was very friendly and accommodating. The room was very comfortable but a hair dryer would have been nice.

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1Thank A TripAdvisor Member
DebH373, Director of Sales at BEST WESTERN PLUS Kingston Hotel and Conference Center, responded to this review

Thank you for your review. We appreciate your comments on our staff friendliness and helpfulness. We strive to offer value and comfort to our guests. Our apologies regarding the missing hair dryer. They are located in the closet in a marked bag. Next time just give us a call and if it is missing in your room we will bring...

Canton, Massachusetts
Reviewed 21 December 2016

Management has ADA misunderstandings for Service Animals. Beds hard and not comfortable. Forced us to use Debit. Credit v Debit should be explained on-line before booking. Facilities OK, pool but no hot tub, bar nice, morning breakfast very good.

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Thank 845howie
DebH373, Director of Sales at BEST WESTERN PLUS Kingston Hotel and Conference Center, responded to this review

Thank you for sharing your concerns regarding payment procedures. We do accept both credit and debit cards for payment as well as cash at check in. We are sorry for any misunderstanding regarding pet policies. Great to hear that you enjoyed the bar and our breakfast.

Dublin, Ohio
Reviewed 20 December 2016

Great family hotel. Breakfast and dinner were amazing. Great bar.Indoor pool and arcade were a nice surprise. Laundry facility were very convenient. Staff was so very accommodating. Room was very nice

Review collected in partnership with Best Western
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1Thank debrafeeney
DebH373, Director of Sales at BEST WESTERN PLUS Kingston Hotel and Conference Center, responded to this review

Thank you for your great review of our facility. Wonderful to hear that your family enjoyed our hotel. Thank you also for recognizing our staff efforts. We also appreciate your nice endorsement of our breakfast and dinner.

Reviewed 12 December 2016

We were visiting family who live in Kingston and this was the perfect place to stay. It was the closest hotel to their home (in fact, if we had to we could walk to it). We enjoyed the pool which was perfect for our three year old granddaughter as there were two sets of steps and she was able to...

Review collected in partnership with Best Western
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Helpful?
1Thank robertz986
DebH373, Director of Sales at BEST WESTERN PLUS Kingston Hotel and Conference Center, responded to this review

Thank you for posting a review for us. We are a perfect hotel for families. Great to hear that you enjoyed the pool as well as the restaurant and bar. We look forward having you stay with again next time you are in the area to visit family.

Reviewed 12 December 2016

Nice Hotel, during season it is a bit pricey, but off season rates were quite reasonable. Very clean. Only problem was with the Ice machine, ran out of ice on Saturday Night and had to go to the kitchen/bar to get ice for beverages.

Review collected in partnership with Best Western
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1Thank leef771
DebH373, Director of Sales at BEST WESTERN PLUS Kingston Hotel and Conference Center, responded to this review

Thank you for review. Our prices do change based on the season. Our apologies for the ice machine on your floor breaking down. We certainly do our best to keep on top of these type of issues. We look forward to having you stay with us again.

Margate City, New Jersey
Reviewed 12 December 2016 via mobile

I stayed here one night for a business trip. The hotel was clean and nice for the price. The gym was only open until 10pm, which is why I rated only 4 stars (also 4 stars because the hotel is a little outdated). In my past travels for business, a hotel that targets or attracts business people should have a...

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1Thank Lauren L
DebH373, Director of Sales at BEST WESTERN PLUS Kingston Hotel and Conference Center, responded to this review

Thank you for your review. We appreciate your comments on value and cleanliness. We certainly will evaluate our gym hours. Thank you for pointing out needs of the coroporate traveler.

Quebec, Canada
Reviewed 26 November 2016

We choose this hotel to be confortable and be able to dine at there restaurant. Since it was my friend birthday, we wanted to be very confortable and have a nice meal. the confort of the bed was exceptionnal! We liked our experience at the lounge bar and even had diner there. the food was good for the price paid....

Review collected in partnership with Best Western
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1Thank Josée C
DebH373, Director of Sales at BEST WESTERN PLUS Kingston Hotel and Conference Center, responded to this review

Thank you for your review and choosing our hotel to celebrate your friend's birthday. We appreciate your endorsement of both our hotel rooms and our restaurant. We hope your plans include us next tiem you are in the area.

Albuquerque, New Mexico
Reviewed 15 November 2016 via mobile

The hotel was great. Our room was clean and the complimentary breakfast was very good. This was a destination wedding, with several families visiting and no one had complained. We would definitely stay there when visiting again. It was within walking distance of several restaurants.

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1Thank SKSeward
DebH373, Director of Sales at BEST WESTERN PLUS Kingston Hotel and Conference Center, responded to this review

Thank you for your review and wonderful comments about your stay out our hotel. Many guests enjoy our great location near Historic Uptown Kingston with many shopping and dinning options. We look forward to your return visit.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a totally new experience at our modern, spacious and comfortable full service hotel and Conference Center. The entire hotel has been beautifully transformed inside and out with a multi-million dollar renovation. The BEST WESTERN PLUS Kingston is located in the Historic Hudson River Valley region of New York State and surrounded by the picturesque beauty of the Catskill Mountains. Centrally located between Albany and New York City, this Kingston hotel is easily accessible from the NYS Thruway I-87 at Exit 19. Leisure guests should know that activities change with the season, ensuring there is always something new to do near our hotel. The Catskills offer hiking, tubing, farmers markets and county fairs in the summer and spring. Have fun at the Headless Horsemen Haunted Hayride and pumpkin and apple picking in the fall. Enjoy skiing, snowboarding and snow tubing during the winter at Hunter, Windham and Belleayre Mountains. We're the perfect pet-friendly hotel for guests participating at (HITS) Horse Shows in the Sun in Saugerties, NY. Business travelers trekking between New York City and Albany often seek lodging at our hotel and enjoy the calm, scenic atmosphere. The 24-hour business center and free Wi-Fi access are at your disposal as you work. Our Conference Center has multiple banquet and conference rooms for your next corporate event, as well as an indoor courtyard for more casual social gatherings. At the BEST WESTERN PLUS Kingston you can enjoy hiking, biking, rock climbing, shopping and sightseeing in this historic Hudson River Valley region. Plenty of fun can be found at the hotel, too, in the Garden Courtyard, with an indoor heated salt water pool, NEW fitness center and game room. Kingston has become a center for the arts. Working artist studios, galleries, music and performance venues create a vibrant cultural mix, minutes from the hotel. Make a reservation today to book your next stay! Businesses near the hotel:United Health Care, Huck/Alcoa, Ametek Rotron, Kingston Hospital, Benedictine Hospital, Adirondack Trailways, Bank of America, Ulster Savings Bank, Smith Barney, Ulster County Community College, Bard College, Northeast Center for Special Care and Iron Mountain. ... more   less 

Additional Information about BEST WESTERN PLUS Kingston Hotel and Conference Center

Address: 503 Washington Ave, Kingston, NY 12401-2906 (Formerly Garden Plaza Hotel)
Region: United States > New York > Kingston
Price Range: RM495 - RM1,190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Kingston Hotel and Conference Center 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Holiday Inn Kingston Hotel Kingston
Kingston Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Kingston Hotel and Conference Center staff and other travellers.
6 questions
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Lititz, Pennsylvania
5 months ago
Hightstown, New Jersey
9 months ago
Watertown, New York
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Kingston Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with pond view if you wish.”
  • Pond view from the back of the hotel.
peregrina711, 24 Apr 2017 | Read review
“Courtyard rooms”
maryk827, 31 Mar 2017 | Read review
“If traveling with a dog, you will probably be put in the back of the hotel.”
  • Good size room, couch was nice to watch TV
  • My only window view
  • Pet Friendly
D-Nicer, 18 Mar 2017 | Read review
“For a quieter room, ask for one not facing the courtyard (where the pool and arcade are located).”
NinaS214, 24 Jan 2017 | Read review
“If traveling with small children choose a room near the Courtyard and indoor pool.”
bethw33, 19 Jan 2017 | Read review
5 of 5