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Quality Inn & Suites Kingston

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Traveller (20)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent10%
  • Very good12%
  • Average23%
  • Poor21%
  • Terrible34%
1 week ago
“Breakfast was a disaster, time wise!”
2 Apr 2018
“Good Service helps you to forget its need for a facelift”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (220)
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1 - 5 of 216 reviews
Reviewed 1 week ago

Right up until breakfast the next morning this place was a "5" for me. The rooms are large, clean, quiet, check in was easy, lots of amenities, comfortable beds, plenty of towels, nice shower, etc, etc. Then we went downstairs for the 7AM to 10AM...More

Thank JohnandJaneS
Response from Nerissa M, Guest Relations Manager at Quality Inn & Suites KingstonResponded 1 week ago

JohnandJaneS, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. It's important for us to impress our guests and your comments will make this goal that much more attainable....More

Reviewed 2 weeks ago via mobile

Nothing like being threatened by the front desk and then being hung up on. Why? Because I asked to be switched to a room with working AC and asked why my girls couldn't go swimming earlier. The clerk started screaming at me "I told you...More

Thank Emsgirl_74
Response from Nerissa M, Guest Relations Manager at Quality Inn & Suites KingstonResponded 1 week ago

Emsgirl_74, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. Please accept our sincerest apologies for any services or amenities that did not live up to your expectations. It is through feedback like yours that...More

Reviewed 2 weeks ago

The place is in a weird spot and not in best shape. When you travel and make a reservation you don’t know what you are getting. We got a suite as you walk in the room it was a normal size room but then off...More

Thank Lorraine N
Response from Nerissa M, Guest Relations Manager at Quality Inn & Suites KingstonResponded 1 week ago

Lorraine N, Thank you so much for your kind comments and review regarding your most recent stay of Quality Inn & Suites Kingston Hotel. It means a lot to us that you’ve taken the time to share the many positive features of your most recent...More

Reviewed 3 April 2018

This is a fairly priced hotel just off the NYS Thruway exit in Kingston. The check-in protocol is streamlined and people are friendly. The lobby and pool area is inviting as well. The problems lie in the room, at least the one we stayed in....More

Thank P5946FFjamesl
Response from Tina M, Guest Relations Manager at Quality Inn & Suites KingstonResponded 10 April 2018

Thank you for taking the time to share your experience with us P5946FFjamesl ! I am happy to learn that you enjoyed the value and we were able to provide you a comfortable experience. We also appreciate your feedback regarding the bathroom as this will...More

Reviewed 20 March 2018

I stayed here as a stop over driving back from Vermont to Philly. I picked it solely on price, figuring I just needed a place to crash and sleep a few hours. It's located within a car dealer parking area The good - cheaper than...More

Thank john9572
Response from Tina M, Guest Relations Manager at Quality Inn & Suites KingstonResponded 21 March 2018

I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management....More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Room Service
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$77 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$77 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (20)
Room & Suite (9)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Jack S
1 October 2016|
Answer
Response from paws0810 | Reviewed this property |
place is old internet slow - no clue - but I've been traveling all my life to all sorts of great hotels and not so great - hooking up an xbox in your room??? thats interesting - i have no idea... sorry - - the place is in... More
-1
Votes
Jayne K
24 September 2016|
AnswerShow all 4 answers
Response from danwstr | Reviewed this property |
When you book a room you always have to remember to specify you want a non-smoking or smoking room. Even so, I'm surprised the hotel wouldn't make the switch. Must have been a packed house that night.
0
Votes
paws0810
8 June 2016|
Answer
Response from Raul F | Reviewed this property |
Heavy traffic in the area and the gym is awful Better to stay closer to downtown Woodstock
0
Votes
Room Tips
"Not sure I think only some rooms are renovated"
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"Don't be frustrated by the location being in a car dealership parking lot."
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"This time we stayed facing the Thurway didnt hear the traffic ."
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"I was in room 164 -- great room but a bit of a hike to the lobby."
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