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The Whiteface Lodge

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1,032 Reviews from our TripAdvisor Community

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Showing 1,013: English reviews
Reviewed 20 January 2016

Awesome views from the room. Great rustic lodge decor. All the staff were pleasant and professional. The heated pool was welcoming and relaxing. Great place for a quiet get away. Loved it all. I'm happy I chose The Whiteface lodge.

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Helpful?
Thank Verna S
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, We are happy you selected the Whiteface Lodge! Sounds like the amenities, views, and our hospitality professionals ensured you had a relaxing stay. We hope to have you back soon to relax and "Love it all" again. Warm regards

Albany, NY
Reviewed 14 January 2016

We are a family of four adults. We had stayed at the resort for one night in a large suite . The suite was really spacious with a great view . We had a bed and a sofa sleeper. We went there for a wedding and were accommodated for an earlier arrival. Check in is Late at 4 pm ,...

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2Thank ParadiseLoverNY
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, I am glad you found our suites spacious, great service and the resort beautiful. Overall we have a great Food and Beverage program and it is good to hear that you enjoyed the wedding food. As far as the breakfast buffet, we get overall great comments regarding it but without question the freshness and quality was lacking for your...

Reviewed 13 January 2016

This property is amazing, the staff members are wonderful, the facility is beautiful. You do not have to leave the Lodge, everything at your disposal ! The amenities for children are super and we felt they were safe to be at the Game Room and movies on their own !

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1Thank 964margaretg
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Thank you for the great review. I am glad you enjoyed our endless array of amenities, our team of hospitality professionals and the overall property. We hope to host you and your family again soon. Warm regards

New York City, New York
Reviewed 13 January 2016

We spend four nights in a one-bedroom unit and did not want to leave, despite the dreary weather. Yes, it is a bit pricey (over $400/night) but the suite was the equivalent of two bedrooms AND the rate includes many free amenities - covered valet parking, ice skating/skate rental, snow shoes, great game room with bowling lanes, wonderful indoor/outdoor pool...

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2Thank ILoveTivoli
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, I must say I couldn't have said it better myself! We have a "resort Inclusive" experience which simply means what you wrote above. We charge a Luxury rate for our oversized Suites but you get an incredible value with endless expected and unexpected amenities, services and experiences all included with that rate. The idea is you are not nickel...

Medford, New Jersey
Reviewed 12 January 2016

This is our 3rd year back over the Christmas break ! We have been here for New Years 3 years in a row. My kids and nephews have been with us and they love it ! Skiing has not been good this year so we had so much fun from ice skating to the game room and listening to music...

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Helpful?
Thank Peggi H
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Thank you and we are very lucky to have the most extensive set of onsite amenities of any ski town Lodge in America! Our guests can truly have a great vacation despite poor weather or a lack of snow in the winter. We appreciate you pointing this out and look forward to your return and we will plan on...

Greenwich, Connecticut
Reviewed 10 January 2016

Spent the Christmas break at the Whiteface lodge with my family. It's always a bonus when you leave a property and it exceeds your expectation and that was exactly our experience with this property. We stayed in a 3 bedroom suite which was enormous and well appointed. The service and attention to detail was evident from check in. The restaurant...

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2Thank James O
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Well that last line may clinch this as "our best review ever!” you can't beat the response your family gave and makes all of us really proud. We strive to exceed all our guests’ expectations with great service, amazing facilities and the largest luxury resort suites in the Northeast. War regards

Berwyn, Pennsylvania
Reviewed 9 January 2016

We stayed here for our second time in three years, and once again it did not disappoint. The suite accommodations are perfect for our family of two adults and two teenagers (one high school and one college). The indoor/outdoor pool and hot tub are perfect after a long day of outdoor winter activities, and the skating rink, s'mores, movie theater,...

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1Thank Luckydog14
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, We are glad your family enjoyed the Lodge so much. Everything you mention in your review are the areas that our hospitality professionals work hard every day to maintain, create and guide our guests ensuring they have great vacation experiences. It sounds like they exceeded our goal with you as we are proud to do with most! Best wishes

New York City, New York
Reviewed 7 January 2016

Rates can be pricey, we like to stay when it is available on Groupon. Amenities are great, staff is friendly. The rooms are very relaxing and the atmosphere is calming. We love going there in the Winter when there are many activities outdoors.

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Thank mdobert1
Syracuse, New York
Reviewed 6 January 2016

Really enjoyed The Whiteface lodge with a few girlfriends this past fall. Shared a suite which made the room very reasonable. Plenty of room for 4 girls in a one bedroom suite. Couch was a pull out and very comfortable. REALLY enjoy the hot tubs and indoor, outdoor pool. Bring husband next time....Very clean and breakfast was great with lots...

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2Thank dreemkchr
Greenwich, Connecticut
Reviewed 4 January 2016

Two Adults, two 6 year olds. The hotel is very nice. Not 5 star but very nice. The rooms were comfortable (bed a touch soft), lobby quaint, staff, very friendly and helpful, Kanu restaurant stunning. Our favorite was the connected indoor and outdoor pool. The game room was sweet and fun. The movie theater was enjoyed one evening. The reason...

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2Thank busdevoffice

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the Adirondack Mountains, this exclusive resort is a haven of comfort and elegance. A retreat where guests can relax in sumptuous all suites resort and enjoy superb cuisine. A refined atmosphere, log architecture, fire places, world class spa, year round activities and the Canoe Beach club on Lake Placid. The Lodge is both a family friendly destination and an adult playground or romantic escape. A Member of Leading Hotels of The World and the most Luxurious Full Service Resort in the Adirondacks. ... more   less 

Additional Information about The Whiteface Lodge

Address: 7 Whiteface Inn Lane, Lake Placid, NY 12946-1275
Region: United States > New York > Lake Placid
Price Range: RM1,444 - RM2,807 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Whiteface Lodge 4.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
The Whiteface Hotel Lake Placid
Whiteface Hotel Lake Placid
Whiteface Lodge
Hotel Style:
#1 Top resorts Hotel in Lake Placid
#1 Luxury Hotel in Lake Placid
#1 Spa Hotel in Lake Placid
#1 Romantic Hotel in Lake Placid
#1 On the Beach Hotel in Lake Placid
#2 Family Hotel in Lake Placid
#5 Business Hotel in Lake Placid
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Questions & Answers

Here's what travellers have asked, with answers from The Whiteface Lodge staff and other travellers.
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Questions? Get answers from The Whiteface Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A one bedroom suite is large enough for a family of 4. It even has 2 bathrooms.”
 of 5 bubbles 721vanessav, 22 Mar 2017 | Read review
“3 bed rooms suite available to make children and parents happy”
 of 5 bubbles pierrelR5806IL, 1 Mar 2017 | Read review
“All rooms are suites. So bring your own food if you don't want to eat every meal out. Your Kitchen has everything you need!”
 of 5 bubbles karenwA9418KZ, 27 Feb 2017 | Read review
“Our room on the first level was comfortable & quiet. We had a beautiful view of the snow & trees!”
 of 5 bubbles kdeseta, 26 Feb 2017 | Read review
“We loved the view of Whiteface Mountain but the other side of the hotel is fun for people watching (pool view) and also beautiful.”
 of 5 bubbles Heather48462, 26 Feb 2017 | Read review
5 of 5