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Holiday Inn Express Hotel & Suites Latham

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Traveller (25)
Room & Suite (34)
Dining (3)
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Overview
  • Excellent42%
  • Very good30%
  • Average11%
  • Poor7%
  • Terrible10%
Travellers talk about
“on tap”(16 reviews)
“front desk”(60 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Latham
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (369)
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Traveller rating
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LanguageEnglish
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All reviewson tapfront deskbreakfast attendantroom was cleanan upgradeconference roomalbany areatwo nightsmorning breakfastbusiness tripalbany airportfree breakfastyogurtthe breakfast areatammyhiespire
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1 - 5 of 367 reviews
Reviewed 3 weeks ago

Guest rooms very nice as were meeting rooms. Meeting room temperatures sometimes too cold. One meeting room too warm. Conference area is down a ramp from the main hotel (Area was formerly an outlet mall that was converted). This presented challenges for attendees with mobility...More

Thank Suzanne A
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LathamResponded 1 week ago

Hello Suzanne A, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you liked our guest and meeting rooms. On the other hand, I'm sorry for the lapses in staff...More

Hotel's Favourite
Reviewed 14 January 2018

This hotel has it all! They have an onsight restaurant & bar. "On Tap" They have a pool They have a gym Guest laundry. They have executive suites They have multiple conference rooms and auditorium for businesses looking to do large presentations and get-togethers. They...More

Thank C M
Management response:Responded 30 January 2018

Thank you for your review. We are so glad to see that you enjoyed your stay and we look forward to seeing you again in the future.

Reviewed 3 weeks ago

I hosted a 3 day event at the hotel and yes, we did have some issues but all in all the staff were very helpful to me. I had a standard Queen room and it was lovely, clean and the maid service was helpful. Changed...More

Thank Betty P
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LathamResponded 6 days ago

Hi Betty P, It's a lovely day at the Holiday Inn Express and Suites Latham, your feedback is valuable. We consistently aim to provide True Hospitality for everyone. That in mind, I'm delighted to read your favorable remarks for our comfortable rooms and hospitable staff....More

Reviewed 3 weeks ago

Unfortunately I was at this hotel for a 3 day stay. It was nothing but aggravation and incompetence since making the reservation 1 yr. in advance. They had the worst staff that I ever had to deal with. There is no lobby area, no one...More

Thank megah118
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LathamResponded 1 week ago

Hi megah118, My name is Anthony and I thank you for your recent stay with us and reviewing our property. I am very sorry for the shortfalls you have noticed with the room you received, particularly the amenities provided and furniture. I am also sorry...More

Reviewed 4 weeks ago

My husband is a rewards member and we stay nearly exclusively at IHG hotels. Of the ones we have stayed at this was...meh. The staff, as always, was courteous and kind. The room was nice, but I missed the mini fridge and microwave we have...More

Thank Beth E
Response from John D, General Manager at Holiday Inn Express Hotel & Suites LathamResponded 3 weeks ago

Dear Beth E, Thank you for your letter regarding your recent stay at my hotel. I know that in the more recently renovated "Expresses" both Refrigerators and Microwaves are standard. In the meantime, until we begin our renovation in late 2018 and 2019 we will...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$110 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (34)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Perry817
4 January 2015|
AnswerShow all 2 answers
Response from yellowpacecar7 | Reviewed this property |
I don't want to 'knock' this hotel, but I do agree, there's other hotels in the area that are probably nicer. Although, August is track season(if that's why you are coming to the area...) and, prices will be significantly... More
0
Votes
Room Tips
"Go to another hotel."
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"queen suites with double bed is a very large room."
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"Ask the front desk!"
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"Upper floors avoid gatherings, banquets and business meetings on main level"
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