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Staybridge Suites Syracuse/Liverpool

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Staybridge Suites Syracuse\/Liverpool
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213 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Syracuse/Liverpool
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Showing 210: English reviews
Reviewed 15 August 2016 via mobile

Very nice hotel , comfortable , clean, good and satisfied breakfast , friendly receptionist .beautiful and well maintained garden. Swimming pool looks nice and had a lifeguard .There was a kitchen in our room good option for who prefer to cook own meal or if traveling with kids .

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Helpful?
Thank Silvia G
Wheatfield, New York
Reviewed 11 August 2016 via mobile

This hotel was within minutes of all my needs in the Syracuse area. I would easily stay here again. The staff was great, easy check in and full breakfast make for a great experience. The room was clean but surprisingly the elevator was dirty all four days we stayed. Other than that this was a no brainer. Happy Travels!

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Thank Christopher H
NH
Reviewed 7 August 2016

This was my first stay with the Staybridge Suites and I was very happy with my visit. It was right off the Thru-way and easy to find. The room was clean, the staff was friendly and helpful. I always love having a kitchen in the room and the couch was comfy. The only thing I would mention is the bed....

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Thank NEnglandTraveler
Merrickville, Canada
Reviewed 3 August 2016 via mobile

Stayed here in November for a hockey tournament, so knew the hotel. Stayed for two (2) nights in August for a Syracuse shopping trip and a day trip to Ithaca. Hotel was great ! Comfortable bed Good breakfast Great location Staff very courteous and knowledgable. Will stay here again when in the area.

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Thank wdix
Texas
Reviewed 29 July 2016

Great breakfast! Free dinner Tues, Wed, Thurs. Comfortable beds! Well-stocked business center with office supplies. Great front desk staff. Good room service food with great selections. This hotel is connected to the Holiday Inn so that's how you can get room service. You can easily use their restaurant. There is a pharmacy within walking distance.

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Thank TexasHazelnuts
Sidney, New York
Reviewed 26 July 2016

Stayed here for a few days at on off-peak season. The room was nice and clean. The desk staff need wasn't very prifessional, we had to call several times to ask for something. The indoor pool was very nice. There was plenty of parking. The breakfast and snack buffet was nice. It's not too far to the restaurants and mall.

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Thank Atom_ant123
Troy
Reviewed 26 July 2016

Let me start off by saying ; I'm pretty picky! So I do not give out good ratings easily. This hotel has passed with flying colors on each of our 3 most current stays. The bedding was clean and hair free as well as the bath towels and counter-top. Carpets were clean as well (our last room had a stain...

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Thank Cam616
Reviewed 23 July 2016 via mobile

Excellent front desk staff, this is why I always return to them when I'm in the area for business. Great breakfast in the morning. Lots of parking, great restaurants in the hotel. !!!!!!!!!! Close to area restaurants and downtown Syracuse.

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Thank David B
Reviewed 20 July 2016 via mobile

I stayed at the Staybridge Suites last night, 7/18/16 after being booked through my corporate concur account. It was my first time with the hotel. I checked in around 7:00pm with Sabrina. She was wonderful and explained that the hotel shuttle was available if I wanted to go the mall. I had just driven 3 hours so it seemed like...

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1Thank Cassandra F
IHGService, Guest Relations Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

Dear Cassandra F, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. I am sorry for the service letdown from our...

Richmond, Virginia
Reviewed 11 July 2016

Checked in July 8, 2016 for a 3 night stay. Check in smooth, no problem.Saturday morning, July 9th,we noticed ants on kitchen counter, and desk. We didn't bring in any food, so not clear on why,or where ants came from. Stopped at front desk spoke to Sabrina,she sad she would take care of them. We didn't get back into our...

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Helpful?
Thank lojaja
IHGService, Guest Relations Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

Dear lojaja, Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about the overall level of service rendered by some of our hotel staff members, may have fallen below your expectations. We apologize for any inconvenience this may have caused you. We would love to regain your faith in our hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Airport Transportation
  • Laundry Service

Additional Information about Staybridge Suites Syracuse/Liverpool

Address: 439 Electronics Pkwy, Liverpool, NY 13088-6001
Region: United States > New York > Finger Lakes > Liverpool
Price Range: RM601 - RM930 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Syracuse/Liverpool 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Staybridge Suites Syracuse/Liverpool Hotel Liverpool
Hotel Style:
#5 Family Hotel in Liverpool
#5 Romantic Hotel in Liverpool
#6 Business Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Syracuse/Liverpool staff and other travellers.
4 questions
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East Meadow, New York
4 months ago
MARCELLUS
11 months ago
MARCELLUS
11 months ago

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Questions? Get answers from Staybridge Suites Syracuse/Liverpool staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors, not near an elevator for light sleepers is a good idea; however, we never heard the elevator which was right next to our room!”
 of 5 bubbles Toyaholic, 7 Dec 2016 | Read review
“I had 563 and it was very quiet”
 of 5 bubbles Yorkie1948, 25 Oct 2016 | Read review
“We have had a room on the first floor and the top floor both were great”
 of 5 bubbles Cam616, 25 Jul 2016 | Read review
“Rooms on the backside do have some freight train noise at times.”
 of 5 bubbles RichC250, 8 May 2016 | Read review
“End of the hallways seems to be quieter.”
 of 5 bubbles ResQLt, 19 Mar 2016 | Read review
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