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BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites

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BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites
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513 Reviews from our TripAdvisor Community

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Showing 508: English reviews
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The hotel is very comfortable, they serve a hardy breakfast, and it is generally quiet & well maintained. It is close to shopping & restaurants. Meets our needs for our two day trip. We will be back next year.

Review collected in partnership with Best Western

Helpful?
Thank lindaa181
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! It was nice to hear you enjoyed your stay. We look forward to seeing you next year! More 

Level Contributor
6 reviews
4 hotel reviews
Reviewed 2 weeks ago

This hotel is comfortable, clean and easy access to major highways. The breakfast was good but not exceptional. It is close to major malls, Syracuse University, and other nearby attractions. It's a nice hotel for singles, couples or families.

Review collected in partnership with Best Western

Helpful?
Thank annrN9551AZ
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! It was nice to hear you enjoyed your stay. We look forward to seeing you next time! More 

Ottawa, Canada
Level Contributor
114 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 2 weeks ago

We stayed here on a little shopping trip it's not far from the Destiny USA mall. Shout out to Sam at the front desk he was super helpful and friendly. Couple of downsides the people above us seemed to think they were practicing for Riverdance now and again that happens. Someone else mentioned the cold breakfast items ... that's still... More 

Helpful?
Thank opuscat
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! I am sorry that you were not able to fully enjoy your stay. I have addressed the kitchen staff to ensure that breakfast is always hot and ready. We look forward to seeing you next time! More 

Canada
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 weeks ago

My Wife and I spent 2 nights at the Best Western Plus Syracuse, this is the 2nd time we have stayed here. The price was good, and your very close to the Destiny USA mall. We checked in very late Friday night coming from Montreal, we got the room next to the elevator on the 2nd floor. Suprisingly I actually... More 

Helpful?
Thank PFDSWolfman
General M, Assistant General manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! I am sorry that you were not able to fully enjoy your stay. I have had our maintenance staff remedy the shower diverter. I hope that you will give us another try! We look forward to seeing you again! More 

Colne, United Kingdom
Level Contributor
94 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago

On our trip this year traveling around the States,we seem to seek out Best Western Hotels where we feel comfortable and relaxed,we really enjoyed our nights stay in the Liverpool Bests Western my sister and myself in one Quiet room and our Daughters in another next door, having lots of laughs, breakfast lots as usual to choose from in the... More 

Helpful?
Thank 110lilys
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! It was nice to hear you all enjoyed your stay with us. We look forward to seeing you next time! More 

Level Contributor
5 reviews
Reviewed 3 weeks ago via mobile

Great check in with friendly staff. Rooms spacious and clean. Breakfast hot/cold items that were keep well stocked. Staff trustful as noted when I. D. Left behind and staff kept documents secure until picked up.

Helpful?
Thank sue b
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! It is very nice to hear your enjoyed the rooms and our breakfast. Our staff is here to make your stay as secure and enjoyable as possible. We look forward to see you again! More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 3 weeks ago

We checked in fairly late and the gentleman at the front desk was super friendly and informative. Breakfast was well stocked and included cereal, bread products, waffle makers, eggs, sausage and yogurt. Many beverage options as well! While not luxurious, our room was clean and comfortable. The in room mini fridge is always an added bonus. No complaints for the... More 

Helpful?
Thank Jill M
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! Our staff strives to ensure that they provide a positive and inviting atmosphere for a home away from home experience. It is also great to hear that you enjoyed our breakfast. We look forward to you staying with us again! More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 weeks ago via mobile

Upon seeing the word "Plus" after "Best Western", I had high expectations for the hotel in regards to their services and cleanliness. I expected a little hint of luxury but the decor seemed just as accommodating as any 2 star hotel. The curtain in my bathroom was thinning and looked to be worn out. There was a dirty stain on... More 

Helpful?
Thank cookiemonster1616
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! I am sorry that our accommodations did not live up to what was anticipated. We are working hard to upgrade amenities and improve the over all ambiance. We hope that you will give us another chance. More 

Lancaster, Canada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

Fast & efficient check in. Large clean room with a very comfortable King size bed. Wifi hook up was fast. Very quiet. Easy accessibility to Destiny Mall & Dinosaur Bar-B-Cue. Hot & cold buffet breakfast was delicious & was included. Staff were very friendly. We will return.

Helpful?
Thank 369judy
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! It was nice to hear you enjoyed your stay. We look forward to seeing you next time! More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago via mobile

As he often does, our smaller dog came with us to this hotel. Our son had a later in the day, away college game in Morrisville with no close, certainly no pet friendly, hotel availability to the college. A win meant we needed to return the next day, thus we decided to split the difference between our son's school (1... More 

Helpful?
Thank Mclade
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! We are always improving our property to continue to provide a wonderful experience to everyone. It was nice to hear you enjoyed your stay. We look forward to seeing you again! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites

Address: 136 Transistor Pkwy, Liverpool, NY 13088-6015 (Formerly BEST WESTERN PLUS Liverpool Grace Inn & Suites)
Region: United States > New York > Finger Lakes > Liverpool
Price Range: RM418 - RM676 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites 2.5*
Number of rooms: 61
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Also Known As:
Best Western Liverpool Grace Hotel Liverpool
Best Western Liverpool Grace Inn And Suites
Liverpool Best Western
Hotel Style:
#1 Green Hotel in Liverpool
#3 Business Hotel in Liverpool
#4 Romantic Hotel in Liverpool
#4 Family Hotel in Liverpool
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up if possible”
 of 5 bubbles 110lilys, 17 Nov 2016 | Read review
“Lots of ground floor rooms (not walk-out). 2 storey hotel with elevator.”
 of 5 bubbles berniken, 17 Oct 2016 | Read review
“No idea, maybe stay away from trnpk side?”
 of 5 bubbles 683sbg, 5 Jul 2016 | Read review
“Avoid rooms near conference room on second floor.”
 of 5 bubbles ITHACAUSA, 15 May 2016 | Read review
“Ask for a room with an updated heating/cooling system and away from the lobby”
 of 5 bubbles ALilac915, 15 Feb 2016 | Read review
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