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Maplewood Suites Extended Stay

Expedia.comUS$119
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$169*
US$119*
US$169*
US$119*
US$169*
US$119*
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705 Reviews from our TripAdvisor Community

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Showing 698: English reviews
Chateauguay, Canada
Reviewed 3 weeks ago via mobile

What a great hotel! The rooms are a good size with a great kitchen area that includes real glass plates, glasses, a hot plate, a nice size fridge, everything you need. Clean rooms and quiet even being close to the airport. The breakfast was the best free hotel breakfast that I've ever had. Great variety and the fresh fruits were...

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Helpful?
Thank Kim A
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Kim, we're happy to have you back to enjoy our room amenities and breakfast, any time! We greatly appreciate you leaving us a review, and hope to have you back in the future! As Always, Your Maplewood Suites Management Team

Rochester, New York
Reviewed 4 weeks ago

This is a hotel that has changed by leaps and bounds over the past few years. It has gone from an average (but nice) place to stay to a genuinely upscale, longer-stay hotel with lots of amenities. I've stayed here many times over the years, and find that the focus on quality and service has continuously moved in the right...

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Helpful?
Thank Larry W
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Larry, we see we've made quite the fan out of you through the years, and we're happy to have you returning when in the area. We'll never stop making changes that'll make our guests happy and comfortable with our hotel. With the continual increase in quality of product and events in the area, we adjust our rates accordingly. We'll be...

Reviewed 4 weeks ago via mobile

Great hotel, great amenities. George was awesome and so was the rest off the staff, very friendly and accommodating. 24 hour shuttle, clean and inviting. the restaurant in site is perfect. I would come back here.

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Helpful?
Thank CHI708
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for your feedback. I'm happy to hear you appreciated our team members, especially George, our shuttle service, cleanliness and on-site restaurant. We hope to have you back for your next visit to the Syracuse area! As Always, Your Maplewood Suites Management Team

Atlanta, Georgia
Reviewed 4 weeks ago

stayed at the Maplewood and had a pleasurable stay! I was very impressed with the complimentary breakfast spread. The two ladies Rae and Debbie working the breakfast were very pleasant and kind. You can tell they are hard workers and wanted to take care of the guests needs. Also, Debbie was a great shuttle driver; she was very kind and...

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Helpful?
Thank chipmunk5111
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for taking the time to leave us a review. I'm delighted to hear that you enjoyed our breakfast, but more importantly, or friendly team members. We work hard to make guests happy, and I will be sure to pass along your kind words to Rae and Debbie. We hope to have you back in the future! As Always,...

Heuvelton, New York
Reviewed 4 weeks ago via mobile

My family and I stayed there for the weekend and I left my sons stuffed monkey there by accident I was so upset my son sleeps with the monkey every night it is his comfort he was upset that the monkey would be alone he was mad I forgot his best friend I felt horrible and stressed to the max...

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Helpful?
Thank girlie3900
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

At a young age, forgetting your stuffed friend can be tragic. So we hope your son was relieved when he saw what a great time his monkey had, and that he was in good hands! We're delighted that you all enjoyed your stay with us, and hope to have you back for some more "Monkey Business" in the future! As...

Reviewed 4 weeks ago via mobile

My boyfriend and I will definitely be coming back! We enjoyed our stay so much we decided to stay another night! We had the suite with the jacuzzi <3 loved the mini kitchen and living room area ! And that there were plugs built right in the lamps so awesome! My cell was by me at all times! Which was...

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Helpful?
Thank Ashley L
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Ashley, every parent needs time away, and we're delighted that we could be that escape for you and your boyfriend. Be sure to let us know when you'd like to stay again... maybe add on our Comedy & Comfort or Ultimate Indulgence package!😃 As Always, Your Maplewood Suites Management Team

Reviewed 4 weeks ago via mobile

Needed an overnight stay due to a hospital procedure. George at the front desk went out of his way to make us welcome with our first visit. Good food, comfortable, clean rooms and the wine was an added bonus!!!

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Helpful?
Thank Michele C
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Michele, we're happy we could be a stress free stay during your time here. I will be sure to pass this along to George, and we hope to have you back in the future - hopefully for a fun stay this time! As Always, Your Maplewood Suites Management Team

Rochester, New York
Reviewed 17 April 2017

Our stay was very pleasant. The staff was attentive and helpful. The room was clean and everything worked. The buffet breakfast was the best we've ever had in a hotel. We will definitely be back to use the shuttle to the mall for our Christmas shopping.

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Helpful?
1Thank mouselvr1960
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

We're happy that everything was top notch for you during your stay, and even more ecstatic to hear that you'll be back to shop with us for Christmas! Be sure to check out our Shop and Stay package for some added treats and shopping discounts, or even catch a show with our Comedy and Comfort package. We truly appreciate your...

Watervliet, New York
Reviewed 16 April 2017

I had 2 different trainings over 2 different weeks, and I was assigned a room at Maplewood Suites Extended Stay each time. Both times, I was pleased with the rooms I was assigned. The decor was clean, modern and comfortable. There were complimentary snacks left in the rooms, cold water in the refrigerator, and Kerrigan coffee makers in the room....

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Helpful?
Thank Erica_D_traveler
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Erica, that would cause quite a panic for many! I'm delighted to hear that we were able to locate and ship your computer in a timely manor. We are quite proud of our team here and truly appreciate your feedback, which I will be sure to pass along to Michelle D. We look forward to having you back to enjoy...

Reviewed 10 April 2017

this hotel was very nice, staff was friendly, rooms were clean, decor was very modern and nice. Free breakfast was good. Free Starbucks coffee machine in lobby...whaaaaaaaat nice touch. They have a shuttle that takes you anywhere within i think 5 miles so my mom was able to get to church for Palm Sunday without waking me up :) My...

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Helpful?
1Thank Michelle R
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Michelle, I'm happy to hear that we could be a convenient hotel for your stay in the Syracuse area, with our shuttle service, breakfast and friendly team members. I apologize for the pool being closed at the time you were looking to use it. We only close the pool during open hours if a cleaning is necessary, due to an...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Maplewood Suites Extended Stay - Syracuse/Airport is by design your home while you are visiting Syracuse. The hotel offers kitchenettes in all guestrooms, complimentary hot breakfast, wireless Internet everywhere, and after a long day you can cool off in the brand new indoor pool. Be sure to check out the state of the art fitness center featuring treadmills, elliptical machines, free weights and more. At the crossroads of the New York State Thruway and Route 81, you are available to escape with ease and travel to the West towards Niagara Falls, or towards the East to New York City. North from this location is Watertown and Fort Drum, while you can travel South to Ithaca and Binghamton. We are just minutes from Syracuse Hancock International Airport, Destiny USA Shopping Center and the New York State Fairgrounds. ... more   less 

Additional Information about Maplewood Suites Extended Stay

Address: 400 7th North St., Liverpool, NY 13088 (Formerly The Maplewood Inn)
Region: United States > New York > Finger Lakes > Liverpool
Price Range: RM537 - RM952 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Maplewood Suites Extended Stay 3.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
The Maplewood Hotel Liverpool
Maplewood Hotel Lily Dale
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Questions & Answers

Here's what travellers have asked, with answers from Maplewood Suites Extended Stay staff and other travellers.
6 questions
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over a year ago
Kingston, Canada
2 days ago
Tonawanda, New York

See all questions (6)

Questions? Get answers from Maplewood Suites Extended Stay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all are great!”
ronf204, 18 May 2017 | Read review
“I would ask for the 1st floor. The pool, restaurant, breakfast, bar, George are all there, so why wait for an elevator?”
wilberj2017, 6 May 2017 | Read review
“My first room on the 1st floor had a fantastic rain shower, the 2nd floor room did not but was still great.”
Erica_D_traveler, 15 Apr 2017 | Read review
“Honestly kind staff”
atayisa, 19 Mar 2017 | Read review
“We like the first floor rooms on the other side of the hotel farthest from the bar.”
iworkouuut2, 7 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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