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Maplewood Suites Extended Stay

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Maplewood Suites Extended Stay
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671 Reviews from our TripAdvisor Community

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Showing 665: English reviews
Sturbridge, Massachusetts
Reviewed 22 December 2016 via mobile

No more free "dinner" or manager's reception. No more free popcorn, breakfast was made up of typical continental fare, with the exception of a variety of fresh cut fruits and berries, cottage cheese, etc. They do give you free drink coupons for the bar and have made to order omelettes- although very unlike embassy suites. I'm spoiled, but I'd rather...

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Helpful?
Thank Jenny S
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Jenny, I apologize that you were unhappy with your most recent stay with us, and hope you find what you're looking for. As Always, Your Maplewood Suites Management Team

Buffalo, New York
Reviewed 22 December 2016

Overall, my fiancee and I enjoyed our stay at the location. It had a more modern look to it from the main lobby to the room. The rooms were very nice and had a more modern look too. We enjoyed the breakfast in the morning; it was really good. They had something different every morning during our stay. Also, from...

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Thank petes114
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for your review. I'm happy to hear that you and your fiance, overall, enjoyed your stay with us, minus a few issues, which we're glad our staff was able to resolve for you. We hope to have you back in the future. As Always, Your Maplewood Suites Management Team

Syracuse, New York
Reviewed 19 December 2016

We hosted our annual holiday work party here this year and the service, food and hospitality were exceptional. They made it very easy from the planning to providing a great room rate for those who wanted to stay and even provided some nice complimentary touches for our guests. They have done an incredible job remodeling the whole facility and the...

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Thank John V
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

John, thank you for your feedback. We're delighted that you and your employees enjoyed your holiday party without all of the typical planning stress. We look forward to having you back for your next event! As Always, Your Maplewood Suites Management Team

Reviewed 19 December 2016

My family stayed at the Maplewood Suites for 5 days as we were out there for a family member that was in the hospital. The hotel is extremely clean, and has been updated. Not only was staff accommodating but went above and beyond to make a difficult time more comfortable for us. We were shuttled back and forth to the...

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Thank Merissa S
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Merissa, thank you for your feedback. I'm delighted to see that we were able to ease some of the stress of your family during a difficult time, especially with our shuttle service, cleanliness and accommodating team members. We hope to have you back in the future, hopefully under more pleasant circumstances. As Always, Your Maplewood Suites Management Team

Gurnee, Illinois
Reviewed 18 December 2016

Modern hotel with a friendly staff. The room was updated, clean, and the small kitchenette with fridge, sink, and microwave made the stay very convenient. I would absolutely recommend this to anyone staying in the Syracuse area.

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Thank Matt V
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Matt, thank you for your feedback. I'm glad to see that you enjoyed your stay with us, especially our friendly team members, cleanliness and suite amenities. We hope to have you back in the future. As Always, Your Maplewood Suites Management Team

Homer, New York
Reviewed 18 December 2016

My friends and I met at the BSL for a birthday gathering. Since I'm from out of town, I decided to stay at the Maplewood Suites and I'm so glad I did! George at the front desk was extremely accommodating and friendly. He was so personable and he went above and beyond to ensure that I would have a safe...

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Thank karibari41
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Kari, thank you for taking the time to leave us a review. We're happy to hear that you appreciated our accommodating team members, especially George, assisting you with last minute arrangements. We look forward to having you back for New Years Eve! As Always, Your Maplewood Suites Management Team

Anniston, Alabama
Reviewed 18 December 2016

1) It is currently 36 degrees outside, it doesn't feel like the heater is blowing hot air. Its more like warm air. the air is also very dry. 2) I killed two bugs within the first 4 hours of my stay. 3) I do feel ultimately the parents are ultimately responsible, however kids would run down the hall. One occasion...

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1Thank muddlump1
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

I apologize for the troubles you faced during your stay, as these aren't typical occurrences. We do have a maintenance employee on site every day, and hope you mentioned your heating issues to the front desk, in order for them to be resolved. Unfortunately, bugs don't always make a reservation, but we do our best to keep our entire property...

Syracuse, New York
Reviewed 18 December 2016

after spending 7 hours at Syracuse airport, this hotel found me a room greeted me warmly and gave me a free glass of wine. Full coffee making machine in the room. Unfortunately I did not have my swimsuit or gym clothes but all facilities looked very good.

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Thank moe314
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Moe, as we know not everything can go as planned, but we're glad that you were able to find comfort and peace of mind at our hotel. Thank you for your review and we hope to have you back in the future! As Always, Your Maplewood Suites Management Team

Reviewed 17 December 2016 via mobile

The best hotel choice made on a 4 day roadtrip! Stayed there for 1 night, the hotel staff were great, the rooms were superb for the price. Haven't found any downsides to it. The in-house pub was also good, and the continental breakfast was the best I had during the trip. Will defenitely choose it again whenever in the area.

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Thank Rom R
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Rom, thank you for taking the time to leave us a review. I'm delighted to hear that we made a great impact on your 4 day road-trip, especially with our friendly team, breakfast options and on-site restaurant. We look forward to having you back in the future! As Always, Your Maplewood Suites Management Team

Albany, New York
Reviewed 16 December 2016

Staff was all friendly and hotel was very clean. There's a nice breakfast bar in the morning and the hotel restaurant was good. The rooms are spacious and spotless. I've stayed at a lot of hotels for work and this is one of the nicest

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Thank pnaple
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for taking the time to leave us a review. We're glad to see that you appreciated the cleanliness and size of our suites, friendly staff and breakfast options, and hope to have you back in the future! As Always, Your Maplewood Suites Management Team

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Maplewood Suites Extended Stay is by design your home while you are visiting Syracuse. The hotel offers kitchenettes in all guestrooms, complimentary hot breakfast, wireless Internet everywhere, and after a long day you can cool off in the brand new indoor pool. Be sure to check out the state of the art fitness center featuring treadmills, elliptical machines, free weights and more. At the crossroads of the New York State Thruway and Route 81, you are available to escape with ease and travel to the West towards Niagara Falls, or towards the East to New York City. North from this location is Watertown and Fort Drum, while you can travel South to Ithaca and Binghamton. We are just minutes from Syracuse Hancock International Airport, Destiny USA Shopping Center and the New York State Fairgrounds. ... more   less 

Additional Information about Maplewood Suites Extended Stay

Address: 400 7th North St, Liverpool, NY 13088-6626 (Formerly The Maplewood Inn)
Region: United States > New York > Finger Lakes > Liverpool
Price Range: RM620 - RM1,200 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Maplewood Suites Extended Stay 3.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
The Maplewood Hotel Liverpool
Maplewood Hotel Lily Dale
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Questions & Answers

Here's what travellers have asked, with answers from Maplewood Suites Extended Stay staff and other travellers.
4 questions
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over a year ago
Ottawa, Canada
10 months ago

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Questions? Get answers from Maplewood Suites Extended Stay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Honestly kind staff”
 of 5 bubbles atayisa, 19 Mar 2017 | Read review
“We like the first floor rooms on the other side of the hotel farthest from the bar.”
 of 5 bubbles iworkouuut2, 7 Mar 2017 | Read review
“Great place with good access to area attractions”
 of 5 bubbles 548patricko, 23 Feb 2017 | Read review
“We were on the second floor........great rooom.”
 of 5 bubbles RosieposieER, 11 Feb 2017 | Read review
“King size rooms are very spacious.”
 of 5 bubbles flagg54, 24 Jan 2017 | Read review
5 of 5