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Country Inn & Suites By Carlson, New York City in Queens

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Country Inn & Suites By Carlson, New York City in Queens
Country Inn & Suites By Carlson, New York City in Queens
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1,714 Reviews from our TripAdvisor Community

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Miami Beach, Florida
Reviewed 3 days ago NEW

The price and location was great. But the shower was badly in need of refurbishing. Otherwise no complaints. No hotel parking. So you can park in the street or pay through your nose to park in a nearby private lot.

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Helpful?
Thank Aryeh C
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear Aryeh C, Thank you for completing our guest satisfaction survey and sharing your experience.We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve.I am glad that you enjoyed the value and the convenient location of our hotel , and I hope you will find your expectations...

Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 8 March 2017

I stayed here for 2 nights and had an excellent stay. I stayed during the week and it was very quiet (not sure how it is on the weekends). The bed was very comfortable and clean. I had a great view of the Queensboro Bridge/Midtown from my room which was a bonus and the staff was great. The location is...

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Helpful?
3Thank syddykat
About Hotel's Favourite Review
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear syddykat, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We are glad your...

Atlanta, Georgia
Reviewed 3 days ago NEW

My wife and I booked this hotel about a month in advance and came out smelling like a rose!! Our first mistake was to take a bus from La Guardia to the hotel. Just pay the $25 taxi ride, just too much trouble carrying our suitcases up & down steps!! If you are comfortable with the subway, then take that....

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Helpful?
Thank Mark L
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear Mark L, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give...

Chesapeake, Virginia
Reviewed 4 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank pamsT3917GV
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Lynchburg, Virginia
Reviewed 6 days ago NEWvia mobile

We normally stay in Manhattan around 42nd St. or Times Square but spring break was early this year - the week before Easter and the rates in Manhattan were higher than I've ever seen them so I'm so glad that I looked in the suburbs and found this comfortable Country inn and suites. The rooms are spacious for the New...

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Helpful?
Thank Amy D
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear Amy D, Thank you for letting us know how impressed you were with our services and amenities. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We are overjoyed to hear that you...

Reviewed 1 week ago NEWvia mobile

This is one of the worst hotels I've stayed at in North America. Firstly, the service was not very welcoming and they really didn't seem to care when I told them of the problems I observed. I'm allergic to mold and in the shower was black mold. The shower curtain was tearing away from the pole. The sheets all had...

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Helpful?
1Thank Nick F
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear Nick F, Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We hope you will give us another chance...

Reviewed 1 week ago

PROs: I found the staff to be polite and friendly. The location is great! Queensboro Plaza is 1 1/2 blocks away and you can go anywhere from here. The 7 train is a straight shot into the city or south to the G for Greenpoint/Williamsburg. The area is being revitalized and it is safe to walk the neighborhood, on either...

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Helpful?
Thank margie b
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear margie b, Thank you so much for taking the time to write this thorough and insightful review. We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve upon our service. I'm glad you found our location to be convenient, and I hope you will...

Reviewed 1 week ago

I booked this hotel based on its price and `good` reviews. However, I was so disappointed starting from checkin. The front desk guy was unfriendly. My room was under the entertainment room at basement and so noisy. The guy refused to switch a room for me. Inside the room was just as bad as described by other reviewers, dirty, old....

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank yougang z
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay due to the condition of your room and the disturbing noise at that time. We understand how important a quiet environment is for a goodnight's rest. Our sincere apology as well for the disappointing service you received from one of our staff....

Reviewed 1 week ago via mobile

This hotel has the potential to be a great one. Location is great as the train station is less than two blocks away. The hotel wifi doesn't work and it looks very poor maintained. I had stayed here back in 2013 and it was different. Look for other hotel options.

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1Thank Katy A
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

We are delighted to find out that you liked the location of our hotel. However, we apologize for the dissatisfaction of your stay due to the condition of the hotel and wifi. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Hoping for...

Cambridge, Massachusetts
Reviewed 1 week ago

Location of this hotel is great if you are going to use public transportation - very close to 3 subway stations for access to the E,F,M,N,R,W, and 7 lines that will take you nearly anywhere in the city you want to go. It is also next door to a 24hr gas station, so if you need water, soda, or snacks,...

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Helpful?
Thank kalanz02
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear kalanz02, Thank you so much for your kind comments and review regarding your most recent stay at the Country Inn & Suites By Carlson, New York City in Queens Hotel. I am glad that you enjoyed the value and the convenient location of our hotel! Your comments regarding the ways we can still improve are just as important, and...

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Near Country Inn & Suites By Carlson, New York City in Queens

Amenities

Highlights
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Country Inn & Suites By Carlson, New York City in Queens

Address: 40-34 Crescent Street, Long Island City, NY 11101-3804
Region: United States > New York > Queens > Long Island City
Price Range: RM612 - RM959 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, New York City in Queens 3*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Carlson, Hotels.com, Travelocity, Expedia, Priceline, Orbitz, Despegar.com, Hotwire, Booking.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Country Inn & Suites By Carlson, New York City in Queens reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites Nyc In Queens
Country Inn & Suites Nyc In Queens Hotel Long Island City
Country Inn & Suites By Carlson, New York City In Queens Long Island City
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, New York City in Queens staff and other travellers.
71 questions
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Questions? Get answers from Country Inn & Suites By Carlson, New York City in Queens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“breakfast is on 1st floor, we stayed on the 3rd floor. The a/c will freeze you out!!”
marklB7581ZL, 20 Apr 2017 | Read review
“Don't get next to the elevator, it's very continuously noisy. Corner rooms at the ends of the hall are best.”
935margieb, 15 Apr 2017 | Read review
“Worst experience, poor quality.”
yougangz, 12 Apr 2017 | Read review
“As far as I'm concerned, this place has no good rooms.”
flyfivegaited, 28 Feb 2017 | Read review
“front desk people have poor bedside manners- beware!”
FarheenS, 15 Jan 2017 | Read review
5 of 5