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07/05/2017 08/05/2017
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    Country Inn & Suites By Carlson, New York City in Queens

    40-34 Crescent Street, Long Island City, NY 11101-3804
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Overview

    • Excellent16%
    • Very good42%
    • Average21%
    • Poor9%
    • Terrible9%
    Travellers talk about
    Free Wifi
    Breakfast included
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from Country Inn & Suites By Carlson, New York City in Queens
    Special Offer: Discover Savings of 15%
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 3 days ago

    The bathroom hotel was horrible, molded and dirty. The dresser was broken and customer service was less than desirable. The breakfast was ok and the lobby is decent other than the stained furniture. Sadly was very dissatisfied with this hotel as I have loved stays...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens

    Dear Camille H, We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to...More

    Hotel's Favourite
    Reviewed 8 March 2017

    I stayed here for 2 nights and had an excellent stay. I stayed during the week and it was very quiet (not sure how it is on the weekends). The bed was very comfortable and clean. I had a great view of the Queensboro Bridge/Midtown...More

    Helpful?3  
    Response from Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens

    Dear syddykat, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality...More

    Reviewed 3 days ago

    This hotel was by far the worse I have ever stayed in the New York area, the towels were gray not white , the toilet had black stuff at the bottom of it, the shower curtain was ripped, there was soap scum on the walls...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens

    Dear shonad377, Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought...More

    Reviewed 4 days ago

    Good location relative to central New York City, for the price. Other than that, nothing at all to recommend it. Internet service was terrible, which hotel staff blamed on guests use of the service - ridiculous. Breakfast offerings uninspiring and breakfast room staff overextended and/or...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens

    Dear G2803AXannam, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We want you to know that we take your comments to heart and that we are continuously discussing and implementing new ways to improve...More

    Reviewed 1 week ago

    The price and location was great. But the shower was badly in need of refurbishing. Otherwise no complaints. No hotel parking. So you can park in the street or pay through your nose to park in a nearby private lot.More

    Helpful?
    Response from Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens

    Dear Aryeh C, Thank you for completing our guest satisfaction survey and sharing your experience.We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve.I am glad that you enjoyed the value and...More

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    About
    Amenities
    • Top amenities
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$139 - US$218 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    Photos
    Traveller (544)
    Room & Suite (329)
    Dining (30)
    Hotel & Grounds (297)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Shahrath C
    What is the age to check in?
    15 February 2017|
    Answer Show all 3 answers
    Response from Patricia N | Reviewed this property |
    Sorry, i don't know! I think it's 21!
    0
    Votes
    info i
    Hello I have booked one room for 3 nights from 8 nov. to 11 nov. in your hotel. Can you please tell me that you provide pick-up services from Newark airport free of cost or chargeable ? Rgds Naresh Malhotra
    3 November 2016|
    Answer Show all 5 answers
    Response from sourab | Reviewed this property |
    there is no such service from the hotel.
    1
    Vote
    HollyCUK
    Does the hotel provide hair dryers in their rooms?
    12 September 2016|
    Answer Show all 6 answers
    Response from islandgirl2244 | Reviewed this property |
    Yes, there is a hairdryer in the bathroom. There is also a microwave and refrigerator in the room along with a desk for your computer and free wifi.
    0
    Votes
    Room Tips
    "breakfast is on 1st floor, we stayed on the 3rd floor. The a/c will freeze you out!!"
    Read review
    "Don't get next to the elevator, it's very continuously noisy. Corner rooms at the ends of the hall..."
    Read review
    "Worst experience, poor quality."
    Read review
    "As far as I'm concerned, this place has no good rooms."
    Read review