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1,576 Reviews from our TripAdvisor Community

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Showing 812: English reviews
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Manchester, United Kingdom
Reviewed 2 days ago NEW

The service we received at this hotel was 1st class. The location is industrial but safe and very very close to the subway making access to the centre of New York simple. We were able to let our teenagers have freedom to come and go as they wished.

Review collected in partnership with Best Western
Thank andrewkB9457VV
Sutton, West Virginia, Usa
Reviewed 29 October 2016

The Best Western Plaza hotel is located in Long Island City; for those who don't know, LIC is on the Queens side of the 59th. Street bridge. ("Slow down, you're moving too fast" LOL). A short walk from two subway stops, and multiple bus stops, parking available, and reasonable rates. It gets better. The hotel rooms are comfortably large and...

4Thank Fernando R
About Hotel's Favourite Review
Bwplazalic33143, Front Desk Agent at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, Thank you soo much for your wonderful review. We really appreciate you taking the time out and writing about us. Our staff is always here to help you and accommodate you in the best possible way. Sharmin is definitely an exceptional person to represent our hotel and she is very happy to hear that she was able to...

Boston, Massachusetts
Reviewed 3 days ago NEW

Just minutes from Manhattan, subway station a block away, parking was reasonable, price was best rate I have seen in a very long time. I am only hoping the price does not go up as more people become aware of this great option for visiting the city.

Review collected in partnership with Best Western
Thank RicktT73
Steenokkerzeel, Belgium
Reviewed 5 days ago NEW

This hotel is ideal if you don't mind to be located just outside New York. It only takes a 15 minutes with the F-line to go straight to Time Square. And from the exit on 21st street-Queensbridge it's jus a 5 minute walk to the hotel. Maybe some will be offended by the neighborhood, it's a bit in decay but...

Thank trashgang
New York City, New York
Reviewed 1 week ago

great staff, clean room. they were very friendly upon arrival. room was an adequate size. decent breakfast. very accessible to city via train or car but highly recommend train because its only 1 block away. recommend for inexpensive stay.

Review collected in partnership with Best Western
Thank Kristine G
Reviewed 1 week ago

the hotel is nearby the subway - the room with the double king size bed is big enough for 4 adults - there is a lot of noise of the street, even when the windows are closed - the bathroom is old - breakfast is ok but served on plastic plates and cups

Thank Kristel T
Greenwich, Connecticut
Reviewed 1 week ago

As my husband and I were checking in at 3:40pm, our daughter called- her water broke!! We were on our way from Connecticut and still had miles to drive to get there to see the birth of our grandson..Desk manager was very nice, said that because it was an emergency, she would refund the money as we did not even...

Thank JulieA968
Bwplazalic33143, Front Office Manager at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, We are extremely disheartened that you had a bad experience with us over cancelling your reservation. Please provide me your last name along with your Check-in date so I can look into the reservation. Pleases contact me directly so i can resolve this issue and refund the money if the amount was charged. My contact information is 7188803853....

Reviewed 2 weeks ago via mobile

Having just returned from our first trip to New York, staying at the Best Western Plaza, Queens, Long Island City. It is my absolute pleasure to praise this hotel for our thoroughly enjoyable stay. The staff were at all times friendly, courteous and couldn't do enough for us, we arived very late after long delays at the airport and were...

Thank tinajodie
Reviewed 2 weeks ago

Nice and friendly staff, very good breakfast, nice and always clean rooms, great view. Free coffee, tea and water in the reception all the time, enough ice machines. Had a room with Manhattan view, make sure to ask for one. Thank you Issa from reception!

Thank Radovan V
Amesbury, Massachusetts
Reviewed 3 weeks ago

What a great deal! Just a block from subway. Wonderful service. Kim and Monica make a great team at the front desk. Clean and cozy, full breakfast buffet. Great choice for a trip to NY for couples, business or family. Win win all around.

Review collected in partnership with Best Western
Thank Matt W

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  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Laundry Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the BEST WESTERN Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plaza Hotel is ready to ensure a memorable stay in Long Island ... more   less 

Additional Information about BEST WESTERN Plaza Hotel

Address: 3934 21st St, Long Island City, NY 11101-6122
Region: United States > New York > Queens > Long Island City
Price Range: RM739 - RM1,008 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Hotel 2.5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Travelocity, Best Western, Despegar.com, Cancelon, getaroom.com, HotelsClick and HotelQuickly so you can book your BEST WESTERN Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
BEST WESTERN Plaza Hotel Long Island City, New York
Hotel Style:
#7 Romantic Hotel in Long Island City
#9 Family Hotel in Long Island City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plaza Hotel staff and other travellers.
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São Bernardo do Campo, São Paulo, Brazil

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Questions? Get answers from BEST WESTERN Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room at the backside of the hotel”
, 11 Apr 2017 | Read review
“Manhattan view! :-)”
radovanv137, 6 Apr 2017 | Read review
“for city view choose the left side of the hotel.”
Antrikos13, 30 Jan 2017 | Read review
“Try to get a room on a high floor to avoid traffic noise”
Gasperdupuy, 19 Jan 2017 | Read review
“Avoid rooms facing the street. They're a bit noisy at all times.”
Frank327, 18 Jan 2017 | Read review
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