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Super 8 Massena NY

288 reviews
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Traveller (4)
Room & Suite (16)
Dining (3)
Overview
  • Excellent24%
  • Very good39%
  • Average28%
  • Poor5%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Room Service
Pets Allowed
Wheelchair Access
2.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (288)Write a Review
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All reviewsstayed hereroom was cleancontinental breakfastthe rooms were nicewi fibusiness tripshopping centerdesk personstay there againbooked this hotelreasonable rateswafflesexcellent stayquiet at nightmy momon linemoney's worth
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1 - 5 of 281 reviews
Reviewed 4 weeks ago

We have gone to Massena, NY, twice a year for the last 3 years, and have stayed at the Super 8. It is accessible write off the highway, and there rates are always very reasonable rate. Debbie at reception is always in a great mood...More

Review collected in partnership with Super 8
Thank Lynn M
Response from Vipul p p, Manager at Super 8 Massena NYResponded 4 weeks ago

We thank you for your review. We strive to make each and every stay with us a great experience. We are conveniently located within walking distance to shopping, restaurants, movie theater, arena, and nursing home. We appreciate your business, and look forward to your future...More

Hotel's Favourite
Reviewed 13 September 2017

Super 8 in Massena, NY is my favorite place to stay. It's clean, quiet and the staff are all so friendly. We always request to stay in a room on the ground level due to my mother's knees not liking stairs. We are always accommodated....More

Review collected in partnership with Super 8
1  Thank debbprescott
Reviewed 12 January 2018

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Review collected in partnership with Super 8
Thank Sam P
Response from Vipul p p, General Manager at Super 8 Massena NYResponded 14 January 2018

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Reviewed 5 January 2018

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Review collected in partnership with Super 8
Thank Linda K
Response from Vipul p p, Manager at Super 8 Massena NYResponded 6 January 2018

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Reviewed 4 January 2018

Staff were exceptional and very welcoming. They work very hard. Hotel is aged and rooms are small but kept clean. We only spent 1 night. Big problem is the heating/airconditioning system...fan blowing all night making noise and probably needing maintenance.More

Thank M&H_from_Montreal
Response from Vipul p p, Manager at Super 8 Massena NYResponded 5 January 2018

Thank you so much for your review. We listen to our guests needs and try our best to make them feel at home while they stay with us. We will look into the heating unit and see what we can do to make this situation...More

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About
Amenities
Top amenities
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$66 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$66 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (4)
Room & Suite (16)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Location is great to nearby shopping and restaurants!"
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"I had 2 different rooms and both were nice"
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"There is no elevator, so second floor means taking the stairs."
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"Rooms on back side have a nicer if on ground floor."
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