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We were a group of over 120 for our LHS 50th class reunion. We had a good party and the food was good. When we arrived to check into the hotel, the entrance and reception were closed due to renovation and had to enter through...More
2 Thank Richard W
Response from Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty)Responded 21 October 2015
Dear Richard W,
Yes, we are working hard to make improvements here at the Holiday Inn Mt. Kisco! One of the most significant being the installation of an elevator, which is much needed. We have temporarily moved the entrance to one of our side entrances;...More
I stayed for 2 nights in October 2015. I can imagine that by the time it's done, the renovation will be lovely. However, I had to schlep my luggage up a flight of stairs (no elevator functional yet) and find the front desk, which was...More
Thank Lynn D
Response from Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty)Responded 20 October 2015
Dear Lynn D,
Thank you for taking the time to post a review. I am confident that on your next visit you will not encounter the issues you’ve addressed being that our updating is on it's way to completion. Please give me a call when...More
We recently stayed here to attend a wedding close by. I was concerned when I read some of the reviews about the hotel being under construction and called the hotel. I was greeted with a friendly person who assured me the renovations were not being...More
Response from Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty)Responded 16 October 2015
WOW, thank you for taking the time to post such kind words. I am glad the staff took good care of you and that our updating didn't impact your stay. I'm so happy to hear you will be back to see our new...More
Granted this is the only game in town, so the management takes great leeway. But the problems are so egregious I had to give it a one star. I wish I could take a pix of the bad moldy cabin smell in my room (155)...More
Response from Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty)Responded 18 October 2015
Thank you for taking the time to review our property. I apologize that your stay was anything less than perfect. I know that Marianne worked with you while you were here, and thought that you were satisfied with her resolution. I am disappointed...More
Staff were friendly and quite accommodating. There was the signs saying if you aren't going to give us a 10/10 then call so we can fix it. Cute but not particularly practical when the front lobby is in a hotel room, the bar is a...More
Response from Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty)Responded 6 October 2015
I appreciate your feedback. Thank you for understanding as we go through the process of remodeling our hotel. We are so excited for the finishing look and hope you will give us another try if your in the area again.
All My Best,...More
US$147 - US$215 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
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