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Hilton Garden Inn Nanuet

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Hilton Garden Inn Nanuet
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407 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Bergenfield, New Jersey
Reviewed 22 November 2016

Best customer service I've ever experienced! We are bringing our entire wedding party back here in April! Joshua was amazing behind the desk, and even when we encountered a minor check in problem, they fixed it with ease!

Review collected in partnership with Hilton Garden Inn
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Thank kaitlynl925
Samantha V, Manager at Hilton Garden Inn Nanuet, responded to this review

Hello kaitlynl925, Thank you for taking the time to write a review and share your feedback about our amazing customer service! Joshua is definitely an asset to our team and we are so happy to hear that we were able to fix the minor problem you encountered at check-in. We can't wait to see you and your wedding party in...

ELKTON, United States
Reviewed 22 November 2016

this was a really nice hotel for the money we paid would book here again, staff was very, rooms were clean and didnt have the typical stale hotel smell. great location as well, near all my time favorite target store

Review collected in partnership with Hilton Garden Inn
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Thank deloresg513
Samantha V, Manager at Hilton Garden Inn Nanuet, responded to this review

Hi deloresg513, Thank you for taking the time to write a review on TripAdvisor about your stay with us! Our team is delighted to hear that you would book with us again, and we hope to welcome you back very soon. Happy Holidays! Samantha Van Riper

Kirkland, Canada
Reviewed 20 November 2016

The hotel was good and the staff were friendly but the hot tub was broken when we arrived and the pool is too small for the number of guests on a Saturday. There were 12 kids in the pool when we arrived and they kept bumping into each other. The hotel is right beside ChuckECheese and the kids had fun...

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Thank shawnr335
Samantha V, Manager at Hilton Garden Inn Nanuet, responded to this review

Hello shawnr335, Thank you for writing a review on TripAdvisor and sharing your feedback with us. We are excited to announce that on December 18th, we will begin renovations to our pool and spa facilities! We hope to welcome you back to the Hilton Garden Inn for a better visit in the new year... Happy Holidays! Samantha Van Riper

Tucson, United States
Reviewed 11 November 2016

Stayed at this Hotel as a Hilton Honors' member. Close to business location and received a corporate rate. Hotel Lobby and staff were good for this brand. The room's bath area is in need of updating based on plumbing issues and appearance.

Review collected in partnership with Hilton Garden Inn
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Thank Richard B
Samantha V, Manager at Hilton Garden Inn Nanuet, responded to this review

Hello Richard B, Thank you for writing a review about your November visit with us! We appreciate your feedback and loyalty to Hilton, and our entire team thanks you for being a Hilton HHonors Member. Our engineering team is working diligently in all areas of our hotel to ensure a comfortable and pleasant visit for our guests, and we hope...

Decatur, United States
Reviewed 7 November 2016

Typical Hilton Garden Inn, Excellent Service, Good Breakfast, Clean, Safe, Convenient Location. Friendly Staff. Highly recommend this hotel and location. I have stayed here many times so this review reflects my many stays here. Obviously I like it because I keep coming back.

Review collected in partnership with Hilton Garden Inn
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1Thank Ron H
Samantha V, Manager at Hilton Garden Inn Nanuet, responded to this review

Hello Ron H, Thank you for taking the time to write such a nice review about your stay with us and for recommending us to our TripAdvisor readers. We appreciate your wonderful feedback about our excellent service, good breakfast, and convenient location! Our team looks forward to welcoming you back for another visit very soon. Happy Holidays! Samantha Van Riper

United States
Reviewed 3 November 2016

After many stays in this hotel over the past 5 years, the quality of the hotel has gone downhill. All the little things that make a hotel stand out above the rest, were not there any more. Peeling pain, slow draining sinks, bad TV, etc.

Review collected in partnership with Hilton Garden Inn
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1Thank John D
Samantha V, Manager at Hilton Garden Inn Nanuet, responded to this review

Hello John D, Thank you for taking the time to write a review and share your feedback with us. We are so sorry to hear that you feel our property used to be much better. Our team has been working very hard recently to create a comfortable, yet exciting experience for our guests and we truly hope that you will...

Bay City, Texas
Reviewed 2 November 2016

Enjoyed our stay. Our son is a cadet at West Point and this provided a nice area to visit and get away from the campus. We felt safe and the staff was friendly. The room was comfortable aservice provided daily.

Review collected in partnership with Hilton Garden Inn
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Thank gingerlpotts
Samantha V, Manager at Hilton Garden Inn Nanuet, responded to this review

Hello gingerlpotts, Thank you for writing a review about your stay with us and for choosing our property to stay at while visiting your son at West Point! We are so happy that you and your family felt safe during your visit as that is our number one priority when servicing our guests. We hope to welcome you back again...

Hoboken, United States
Reviewed 31 October 2016

Place was nice and clean. The bed were comfortable and the staff made me feel well welcomed. Ive stayed in the hilton before so i wasnt surprised to have such a great experience. Will stay again in the future

Review collected in partnership with Hilton Garden Inn
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Thank Sasha A
Samantha V, Manager at Hilton Garden Inn Nanuet, responded to this review

Hi Sasha A, Thank you for sharing your feedback about your excellent stay with us! Our staff strives to go above and beyond for all guests, and we are pleased to hear that you felt welcomed during your visit. We can't wait to serve you again in the future! Samantha Van Riper

NYC, United States
Reviewed 27 October 2016

We had a great time at the Hilton Garden Inn hotel in Nanuet NY. It is located right off the New York state Thruway. We had a great time there staff was very nice. would recommend to friends, sine we had a great time !

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Yaakov R
Samantha V, Manager at Hilton Garden Inn Nanuet, responded to this review

Hi Yaakov R, Thank you for your 5 star review about your stay with us at the Hilton Garden Inn. We are delighted that you chose our hotel during your visit to Nanuet. We hope to welcome you AND your friends back for another great time! Samantha Van Riper

Bloomfield, New Jersey
Reviewed 26 October 2016

Stayed here during our quick trip and they were very catering. My family and I checked in around 8 PM and when we walked up to our room door was open and all of their dressers open like a horror movie. I understand this is their process for house keeping manager for a quick review. Rooms were clean, but my...

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Thank kxp6751

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Nanuet

Address: 270 W Route 59, Nanuet, NY 10954-2220
Region: United States > New York > Nanuet
Price Range: RM530 - RM735 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nanuet 3*
Number of rooms: 88
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Also Known As:
Hilton Garden Inn Nanuet Hotel Nanuet
Nanuet Hilton Garden Inn
Hilton Nanuet
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nanuet staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side of the building have Thruway noise. Not sure if the side facing route 59 is any better!”
 of 5 bubbles BostonFrequentTrav1, 18 Apr 2016 | Read review
“There are no views because it is off of a main road. I would stay 2nd floor and up.”
 of 5 bubbles Julianna72, 30 Dec 2015 | Read review
“Be sure to ask for a room away from the elevator and stairwells.”
 of 5 bubbles golfer22_plus, 31 Oct 2015 | Read review
“Every room is nice and quiet. The beds are extremely cozy.”
 of 5 bubbles joeg685, 3 Jun 2015 | Read review
“The higher floor the better--and facing the shopping center parking lot rooms are best”
 of 5 bubbles EJG55, 1 Jun 2015 | Read review
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