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Hilton Garden Inn Nanuet

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400 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Nanuet
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Showing 395: English reviews
New York City, New York
Reviewed 13 October 2016

My family needed a hotel somewhere between Woodbury Commons and the Palisades Mall, so we selected this one. We loved everything. The pool was great. Breakfast was awesome. The dining experience was fantastic. We did not have to haggle in order to get a late checkout at 2.30 pm. Our room was upgraded. And the bed was super comfy. When...

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Helpful?
Thank Rita A
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear Rita A: Thank you for your review! I'm so pleased you enjoyed your stay. Our Executive Chef is fantastic and is always trying out new items/specials. I am glad you enjoyed the pool, service, convenient location and bed. And I agree - when mama sleeps well, life is wonderful!! Hope to see you next time!

Wayne, United States
Reviewed 10 October 2016

The room was clean, comfortable and quiet. But it was really the staff who made this a great place to stay. Every person we interacted with was friendly and efficient. Will definitely come back to this hotel on my next trip!

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Helpful?
Thank Rita R
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear Rita R: Thank you for taking a moment to share your experience. I am so glad the staff treated you well - we all try to go above and beyond every day to ensure our guests' satisfaction. We look forward to welcoming you back to our hotel in the future.

Philadelphia, Pennsylvania
Reviewed 6 October 2016

We spent the night at this hotel on our way back from Connecticut. It is a good location on the west side of the Tappan Zee Bridge along 287. The hotel is very nice as is typical of Hilton Garden Inns. The staff was professional and cordial, the room was like new and very clean. Breakfast was not included in...

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Helpful?
Thank Joseph G
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear Joseph G: We appreciate your review and are glad you stopped at our hotel on your way home. We hope to see you the next time your travels bring you to our area.

Brant Beach
Reviewed 3 October 2016

1. Clean, comfortable , and an easy reservation and check-in process. 2. Beautifully decorated room with plenty of outlets for my techy family. 3. Comfortable beds and other furniture, easy access to elevators.

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Helpful?
Thank lbimomBrantBeach
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear lbimomBrantBeach: Thank you for reviewing our hotel on Trip Advisor! I am happy to hear we met your expectations and that the room was comfortable for you. I also am a techie, and appreciate those extra outlets and ports to accommodate all of my devices and electronic needs. I look forward to welcoming you back on your next trip!

Los Angeles, California
Reviewed 30 September 2016

This was a nice, friendly hotel. We stayed here because we had a flight out from LGA at 1 pm, so it was easy access to the airport. The price was very good and we got an excellent breakfast with very good service. I recommend staying at this hotel.

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Helpful?
Thank Nina J
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear Nina J: Thank you for your fantastic review! Our guests love our central location, service, breakfast, and reasonable prices! I look forward to seeing you next time!

Framingham, Massachusetts
Reviewed 21 September 2016

The hotel is very nice and the staff is very friendly. Even the location is great. The bed is very uncomfortable, like sleeping on a desk or the floor. I didn't get much sleep. I would stay there again if they got new mattresses.

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Helpful?
Thank KatyMac25
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear KatyMac25: Thank you for your review. Our king mattresses are actually sleep number beds, and can be adjusted harder or softer according to your comfort. I hope we get the chance to show you where the adjustment dial on the bed is in the next time you visit (there is also a diagram at the front desk). Hope to...

Newark, Delaware
Reviewed 12 September 2016

One night of restless sleep and then attend a meeting next day. Please do not stay here or stay at your own risk. I was given a room with a bad AC I complained and they gave me another room on the 5th floor which was better but the AC unit did not work and it was a very hot...

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Helpful?
Thank muhamz
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear muhamz: Thank you for reviewing our hotel on Trip Advisor. I'm sorry to hear about your bad experience. Air conditioning is definitely needed on a hot day! I've worked with maintenance to fix the issue, however I apologize that it wasn't resolved sooner. I don't foresee any additional issues. Thank you again for your review and I invite you...

Reviewed 7 September 2016

We used this hotel for our out of town wedding guests. Reception was at Nyack Seaport. They could not have done anything better! The service, the rooms, the food, the shuttle- it was all perfect! They exceeded expectations. Every little detail was attended to. I highly recommend!

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Helpful?
Thank peggyo267
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear peggyo267: Thank you for recommending us on Trip Advisor. It's so great to hear we exceeded your expectations! We strive to do that every day, for every guest.

Surprise, Arizona
Reviewed 4 September 2016

older hotel, rooms need up-grading. toilet did not work, flushed 4 times, called front desk clerk. had driven 300 miles, it was 1 A.M. and all I wanted to was to go to sleep. Took him 15 minutes to find a plunger, and then he handed it to me to do the plunging@! not service I'm used to receiving.

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1Thank sophillymike
Spring, United States
Reviewed 2 September 2016

Always a nice place to stay. Hotel is clean, has a helpful staff, comfy beds, and is quiet. Love that I can check in online and just grab the keys and go. Great location, too. Right off the highway and near a very nice mall.

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1Thank Pamela T

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Nanuet

Address: 270 W Route 59, Nanuet, NY 10954-2220
Region: United States > New York > Nanuet
Price Range: RM530 - RM828 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nanuet 3*
Number of rooms: 88
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Also Known As:
Hilton Garden Inn Nanuet Hotel Nanuet
Nanuet Hilton Garden Inn
Hilton Nanuet
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nanuet staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Nanuet staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side of the building have Thruway noise. Not sure if the side facing route 59 is any better!”
 of 5 bubbles BostonFrequentTrav1, 18 Apr 2016 | Read review
“There are no views because it is off of a main road. I would stay 2nd floor and up.”
 of 5 bubbles Julianna72, 30 Dec 2015 | Read review
“Be sure to ask for a room away from the elevator and stairwells.”
 of 5 bubbles golfer22_plus, 31 Oct 2015 | Read review
“Every room is nice and quiet. The beds are extremely cozy.”
 of 5 bubbles joeg685, 3 Jun 2015 | Read review
“The higher floor the better--and facing the shopping center parking lot rooms are best”
 of 5 bubbles EJG55, 1 Jun 2015 | Read review
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