We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Utica

Show Prices
GreenLeadersBronze level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Utica
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

72 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 71: English reviews
Start your review of Holiday Inn Utica
 Click to rate
New Jersey, US
Reviewed 1 week ago via mobile

We came to the area to visit Hamilton College and this was the only name brand hotel with available rooms due to Easter weekend. We have always had good experience with IHG and Holiday Inn properties and this met expectations. Staff including Edina was friendly, fresh lemonade and chocolate chip cookies in reception area, rooms a nice size and comfortable,...

 Report
Helpful?
Thank ebyahoocom
Auburn, New York
Reviewed 14 March 2017 via mobile

Staff was great and the rooms were clean and comfortable. Great value close to a lot of places to eat and things to do. Check in and check out went fast and easy ! Restaurant had a good menu and the bar was good size. Very family friendly .

 Report
Helpful?
Thank Chris M
Reviewed 24 February 2017 via mobile

I have visited this hotel several times and I must say this is the nicest hotel around the New Hartford and Utica area. The hotel was well kept, breakfast in the morning was satisfactory, and the team was more then helpful. The price for the same room varied, therefore, I strongly recommend you monitor the rates so you may benefit...

 Report
Helpful?
Thank jendiva1
East Meadow, New York
Reviewed 21 February 2017

We were visiting our Utica College student and decided to try this hotel instead of where we usually stay. We stayed here in January and although the room looked "old", we loved the location so we stayed here again in February. The hotel staff was very friendly during both stays. During our January stay, the room was clean but had...

 Report
Helpful?
Thank K_Aeagle
Thomas L, Front Office Manager at Holiday Inn Utica, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our maintenance team. We do hope you give us another chance as we will definitely improve our...

A TripAdvisor Member
Level Contributor
14 reviews
4 hotel reviews
7 helpful votes
Reviewed 20 February 2017 via mobile

We stayed here while visiting local colleges. The hotel was very clean and the rooms and bathrooms have been updated recently. The staff was pleasant and helpful. We got a great deal for breakfast ($5 for two of us). Well worth it. The only drawbacks were that the beds weren't comfortable, and the conversation in the hallway carried into the...

 Report
Helpful?
Thank A TripAdvisor Member
Thomas L, Front Office Manager at Holiday Inn Utica, responded to this review

I am pleased to hear that you find our location to your liking. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain at Holiday Inn Utica. Hoping to see you again soon.

Derry
Reviewed 25 December 2016

My husband and I have stayed here more times than I can count as my daughters college is close by. The place is clean and easy to access. The staff is the excellent and very professional. The cost is good.

 Report
Helpful?
Thank chinamay
Thomas L, Front Office Manager at Holiday Inn Utica, responded to this review

Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

New York City, New York
Reviewed 18 November 2016

Went to the front desk and the person there just raised her eyebrows at me. Usually when you walk in with luggage you're asked if you're checking in. There is one outlet on the desk and one next to the couch. That's it. Don't expect to plug in near your bed. The toilet flushed extremely sssslllloooooowwww. I didn't think it...

 Report
Helpful?
Thank ilovepuntacana
IHGService, Guest Relations Manager at Holiday Inn Utica, responded to this review

Dear ilovepuntacana, Thank you so much for staying with us and for taking the time to leave us your feedback. I am sorry for the service provided by our staff. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge...

New York
Reviewed 8 November 2016

I had high hopes as I received an email that we were upgraded to a king suite as a Spire member. We arrived late after a long drive. We asked for water at the front desk and they had none available. When we got to the room, we noticed the state of disrepair. There were stains on the walls (see...

 Report
Helpful?
Thank meanchat
Thomas L, Front Office Manager at Holiday Inn Utica, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look...

Rochester, New York, United States
Reviewed 1 November 2016

We were in Utica for a meeting and stayed at this Holiday Inn overnight. I was very pleased with the hotel. The room was large, updated and clean. The bathroom was also large. I loved the bed it was so comfortable. I wish I had a bed like that at home. The bedding was clean, crisp and fresh smelling. And...

 Report
Helpful?
Thank Pamela L
Thomas L, Front Office Manager at Holiday Inn Utica, responded to this review

Thank you for giving us a perfect rating and for recommending our hotel, Holiday Inn Utica, to other travelers. We do take pride in catering to our guests' needs the best way we can. I hope your next stay is just around the corner. Call us if there is anything we can help you with.

Reviewed 28 October 2016

The Holiday Inn brand, in my experience, isn't as reliable as one would think. This location is doing things well. The front desk made our group's check-in a breeze and the gentleman working was extremely polite. Room was quiet and clean, and even though the heat source was one of those window units, it wasn't clunky and loud. TV could...

 Report
Helpful?
Thank Jordan S
Thomas L, Front Office Manager at Holiday Inn Utica, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant and will be sure to let them know how much of an impact they made on your experience. Looking forward to welcoming you back soon.

74 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (13)
Viewed
Room/Suite (3)
Viewed
Bathroom (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (61)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (3)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (15)
Viewed
Room/Suite (20)
Viewed
Bathroom (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near New Hartford
3.6 km away
Hampton Inn & Suites New Hartford
5.4 km away
Holiday Inn Express Hotel & Suites Utica
5.8 km away
Hampton Inn Utica
Hampton Inn Utica
#1 of 13 in Utica
694 reviews
Show Prices
Show Prices
Show Prices
4.5 km away
Hotel Utica
Hotel Utica
#8 of 13 in Utica
45 reviews
5.3 km away
Fairfield Inn & Suites Utica
5.9 km away
Red Roof Inn Utica
Red Roof Inn Utica
#3 of 13 in Utica
496 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our beautiful 100 room property is right outside of Utica, New York and offers travelers a property that prides itself on being clean and accommodating. ... more   less 

Additional Information about Holiday Inn Utica

Address: 1777 Burrstone Road, New Hartford, NY 13413
Region: United States > New York > New Hartford
Price Range: RM549 - RM867 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Utica 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotels.com, Hotwire, Travelocity, TripOnline SA, Priceline, HotelQuickly and getaroom.com so you can book your Holiday Inn Utica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn New Hartford Hotel New Hartford
New Hartford Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Holiday Inn Utica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor rooms in the 250s seem to be nice and quiet.”
434jordans, 27 Oct 2016 | Read review
“Ask for special needs that suit you. The rear section was just what we wanted, . We parked close and had easy access to the room.”
BruceWoych, 25 Apr 2016 | Read review
“Rooms and hallways were (seemingly) in wings. The near to mid wing room was very quiet.”
952bryanb, 24 Oct 2015 | Read review
“Road warriors staying more than one night would enjoy the kings size room with a couch, microwave and refrigerator!”
FarmingtonOwner, 28 Jan 2015 | Read review
“Think all jars good except rooms away from lobby don't have easy access to elevators and will need to use the stairs.”
markn250, 12 Oct 2014 | Read review
5 of 5