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Ramada Newburgh/West Point

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Ramada Newburgh\/West Point
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770 Reviews from our TripAdvisor Community

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New Paltz, New York
Reviewed 1 week ago

Review collected in partnership with Ramada
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Helpful?
Thank 131christineo
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

430 first st newburgh ny
Reviewed 1 week ago via mobile

I'm from the area but this is the first time I booked here but for some reason my expectations from what I saw on the website compare to real life did not match the place is nice our room is always fix when we comes back but the hallways have this weird smell can't really describe it they don't have...

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Helpful?
Thank ericlR8952RI
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

We would first like to offer our most sincere apologies for your less than acceptable experience with us. I have passed along your feedback to our entire staff & have reached out to you directly to resolve this issue. We hope to welcome you back for an improved stay in the near future

New Jersey, United States
Reviewed 3 weeks ago

Review collected in partnership with Ramada
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Thank Craig R
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

Allentown, Pennsylvania
Reviewed 4 weeks ago

This hotel provided accommodates for a private event. The accommodations are suitable and exceed the value for for the price level. The staff and ownership are friendly and accommodating.

Review collected in partnership with Ramada
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Helpful?
Thank fkl2017
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

Thank you for taking the time to share your feedback from your stay at Ramada Newburgh.Your feedback is valuable and will help us to continue to improve our services. I am so glad to hear how friendly the staff was. I am happy you enjoyed our complimentary breakfast and other amenities as well. We look forward to welcoming you back...

Hudson, New York
Reviewed 4 weeks ago

Was at the hotel for a function. Though i was there before 2 and the room was empty, i was asked to pay $50. More if i wanted early room

Review collected in partnership with Ramada
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Helpful?
Thank T5899FSgrahamc
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

Thank you so much for taking the time to write a review about Our Hotel. It's so nice to hear that you enjoyed your stay and happy with our staff's services. I also apologize for all other inconvenience you had during your Check in. Again thank you for staying with us and we truly appreciate your business. Sincerely .

Reviewed 17 January 2017 via mobile

,ramada is quiet clean friendly. We booked here last minite . we were staying at super 8 next to ramada. N left fast. Super 8 carpets had moldy dog urine stains everyware. Bed bugs. Front desk ladys were yelling at a guest holding. Her baby n declining to give her toilet paper, over all ramada better stay super 8 needs...

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Helpful?
Thank Kk201616
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

Thank you for taking the time to review your recent stay at our hotel. It is feedback like yours that allows us to improve the quality of our hotel and services. We are happy to hear that you enjoyed the aesthetics of the hotel’s spaces. We welcome the opportunity to host you once again

Fairfax County, Virginia
Reviewed 16 January 2017

Please don't be fooled by the pretty pictures. This is a 40 year old hotel that they tried to renovate but didn't do a great job. This is a two story hotel with no elevator. Not only do you have to carry your bags up the stair case, but each floor has several sets of steps as well. I had...

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Helpful?
Thank karenkg2017
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

Thank you for taking your time to write this review for us since it helps us understand the guests better. We apologize for the inconvenience you had to go through and we hope we see you again soon because we have made sure to improve the quality of the overall hotel and the services

Hillsborough, North Carolina
Reviewed 11 January 2017

The heater kept shutting off during the night and the plug was charred. I got very little sleep. Also there were no convient plugs for charging my cell phone. All the plugs were blocked by larger pieces of furniture except one across the room.

Review collected in partnership with Ramada
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Helpful?
Thank michaelmW6994FX
RAMADANEWBURGH1289, Manager at Ramada Newburgh/West Point, responded to this review

We want to thank you for taking the time to let us know about your stay at the Ramada Inn & Suites. I would like to sincerely apologize for the inconveniences that occur during your stay with us. It is our goal to consistently provide great customer service and accommodations and your comments are very important to us. The feedback...

Westchester County, New York
Reviewed 9 January 2017

Review collected in partnership with Ramada
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Helpful?
Thank henrycN6966NA
RAMADANEWBURGH1289, Manager at Ramada Newburgh/West Point, responded to this review

Manassas, Virginia
Reviewed 19 December 2016

the only issue I encountered was the smoke alarm going on at 1am through 1:45am because someone decided to smoke in a non-smoking room. That person should have paid for our disturbance as it took 45 min to turn off the alarm!

Review collected in partnership with Ramada
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Helpful?
Thank njgalnva
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

Thank you for taking time to write a review about our hotel. We are glad you had pleasant stay at our hotel. We do apologize for the issue you had with the Smoke Alarm. We truly appreciate your business and sharing your experience with us. Thanks

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Ramada Newburgh/West Point

Address: 1289 Route 300, Newburgh, NY 12550
Region: United States > New York > Newburgh
Price Range: RM364 - RM546 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ramada Newburgh/West Point 2*
Number of rooms: 157
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Also Known As:
Ramada Newburgh/West Point Hotel Newburgh
Ramada West Point
Newburgh Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Newburgh/West Point staff and other travellers.
2 questions
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Hightstown, New Jersey
7 months ago
Brooklyn
over a year ago

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Questions? Get answers from Ramada Newburgh/West Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles 60795Lisa, 3 Oct 2016 | Read review
“Not worth 106 dollars ”
 of 5 bubbles denisev879, 26 Aug 2016 | Read review
“this place is just a hangout for hookers”
 of 5 bubbles eascoast_traveller, 15 Aug 2016 | Read review
“Dont stay in a SMOKING room, even if you are a smoker!!”
 of 5 bubbles marce8192016, 25 Jul 2016 | Read review
“Don't count on the WiFi being good or helpful.”
 of 5 bubbles petersD1632KA, 24 Jul 2016 | Read review
5 of 5