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The hotel itself was great! We had a river-view room with an amazing view of the river. Our hotel room was spacious, clean, and very well-kept. The hotel staff was helpful. The hotel was conveniently located not far off the main road, so it was...More
Recently traveled to Niagara Falls with the grandboys. Decided it would be easier , more affordable, and more appropriate to find accommodations on the American side. This was an excellent choice. The hotel is located on the Niagara river above the falls. Its a beautiful...More
2 Thank Sid H
Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded 21 June 2017
Dear Sid H,
Thank you for staying here with us at the Four Points by Sheraton in Niagara Falls. We strive to provide the best service to all our guests. Thank you for specifically mentioning two of our team members, as we will share you...More
Let's start off with Cliche she was amazing on the phone. She helped me out with a few things and gave me an amazing room with a view. Check in was quick all thanks to Jasmine. Rest of the staff is super friendly. Then we...More
Hotel was very nice! Front desk staff was great! Room was nice & big. It was very nice being right on the river. Shuttle runs every hour & the stop is just a few houses away from the hotel & that was easier than trying...More
Regretfully we are currently staying at this hotel. We would high tail it out of here if there were anywhere else close by to go or if I didn't have to toddlers in tow. This place is filthy! Don't be deceived by the lobby.
4 Thank travelbug4D
Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded 1 week ago
I am very disheartened to hear about your stay with us. As we pride ourselves on excellent customer service, it sounds like we have a few things to work on. I will be addressing this with all departments. I hope that you would...More
US$142 - US$336 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Family Hotel in Niagara Falls
#8 Romantic Hotel in Niagara Falls
Non-Smoking Rooms ,
Number of rooms
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United States >
New York >
Also Known As
4 Points By Sheraton Niagara Falls ,
Four Points By Sheraton Niagara Falls Hotel Niagara Falls
There is a surprisingly good restaurant and bar in the hotel. We did not look for any cabs, restaurants, or bars in the area - ate in their restaurant or drove to facilities in or near the casinos . You may want to determine... More
There is a surprisingly good restaurant and bar in the hotel. We did not look for any cabs, restaurants, or bars in the area - ate in their restaurant or drove to facilities in or near the casinos . You may want to determine whether Uber is available in that location.
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"The river view rooms are a little more expensive, but it was worth it!"