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    Best Western Summit Inn

    9500 Niagara Falls Blvd, Niagara Falls, NY 14304-4909
    +1 855-583-4394
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    03/12/2017 04/12/2017
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     2 people are viewing this hotel
    US$70
    US$70
    US$70
    Traveller (82)
    Room & Suite (228)
    Pool & Beach (27)
    Overview
    • Excellent37%
    • Very good43%
    • Average13%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “waffles” (99 reviews)
    “front desk” (116 reviews)
    “indoor pool” (56 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,147)
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    131 - 135 of 1,104 reviews

    Reviewed 16 April 2017

    Things were ok here. Some minor things but overall it was ok. Rooms need a little more lighting snd the furniture updated. The beds were clean and comfortable and we felt at home during our stay due to the great attitude of the staff!More

    Review collected in partnership with Best Western
    Thank Michael W
    Response from BWSummitInnMgr, Front Office Manager at Best Western Summit InnResponded 24 April 2017

    Thank you so much for your review, we do have new furniture on its way to us shortly, so hopefully if you visit us again we will be able to impress you even more. We hope to see you again soon! Sincerely, Kristina Baird Front...More

    Reviewed 15 April 2017

    We visit this hotel a lot of years for our shopping in the states. The staff is friendly, breakfast is consistently good and the rooms are being renovated to be more modern. The location to Military mall is just a few minutes away and there...More

    Review collected in partnership with Best Western
    Thank CDPenorse
    Response from BWSummitInnMgr, Front Office Manager at Best Western Summit InnResponded 24 April 2017

    Thank you so much for your review, we hope to see you again soon! Sincerely, Kristina Baird Front Desk Manager

    Reviewed 15 April 2017 via mobile

    Great location 5 minutes drive from ghd niagra falls Plenty of places to eat near by also bowling alley next door for extra entertainment Room very good we had family room for five of us number 227 two doubles one queen/king double and a sofa...More

    Thank Legoman1958
    Response from BWSummitInnMgr, Front Office Manager at Best Western Summit InnResponded 24 April 2017

    Thank you so much for your review, we hope to see you again soon! Sincerely, Kristina Baird Front Desk Manager

    Reviewed 13 April 2017

    We have stayed there many time. Hotel has been up graded and is very nice. Other than the way the eggs are cooked at the otherwise great breakfast the hotel is perfect for us coming over the border to do a little shopping. Will go...More

    Review collected in partnership with Best Western
    Thank 387frederickk
    Response from BWSummitInnMgr, Front Office Manager at Best Western Summit InnResponded 14 April 2017

    Thank you so much for your review! We hope to see you again soon. Sincerely, Kristina Baird Front Desk Manager

    Reviewed 12 April 2017

    Great place to stay... A few leaks thought building and broken furniture in rooms, but has plans to update and remodel. Biggest issue is with front desk staff name Flo...She is very inappropriate, unprofessional, and rude...She yells at children and talk ignorant to guest...She called...More

    Review collected in partnership with Best Western
    Thank lisagU1678KB
    Response from BWSummitInnMgr, Front Office Manager at Best Western Summit InnResponded 14 April 2017

    Thank you for your review. As stated previously both with the various staff members you spoke to and the two reviews you have now left as well as the comped room night, the issue you had with a staff member is being resolved. Thank you...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Meeting Rooms
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$66 - US$140 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Best Value Hotel in Niagara Falls
    • #4 Family Hotel in Niagara Falls
    • #5 Romantic Hotel in Niagara Falls
    • #5 Business Hotel in Niagara Falls
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Priceline, Expedia, Hotels.com, Booking.com, Travelocity, Cancelon, Hotwire, Orbitz, getaroom.com, HotelQuickly, Evoline ltd, TripOnline SA and Cheap Tickets so you can book your Best Western Summit Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Niagara Falls
    • Also Known As
    • Best Western Summit Hotel Niagara Falls ,
    • Best Western Summit Inn Niagara Falls ,
    • Best Western Niagara Falls
    Add Photo Photos
    Traveller (82)
    Room & Suite (228)
    Pool & Beach (27)
    Dining (7)
    Hotel & Grounds (65)
    Bathroom (13)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
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    .63 km away
     
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    95 reviews
    .36 km away
     
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    571 reviews
    3.08 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    besiktas
    20 September 2017|
    AnswerShow all 5 answers
    Response from Swetha S | Reviewed this property |
    Yes, breakfast is included and contains a few hot items as well
    0
    Votes
    tmb100387
    24 August 2017|
    AnswerShow all 6 answers
    Response from Swetha S | Reviewed this property |
    The hotel is roughly 5 miles from the falls but it took us ~20 mins driving. as you get closer to the falls, the traffic increases. there is also a free shuttle from the hotel which takes the same amount of time as well
    0
    Votes
    Penny W
    22 April 2017|
    AnswerShow all 6 answers
    Response from Wa C | Reviewed this property |
    About 20 minutes, depending on the traffic and time of day.
    0
    Votes
    Room Tips
    "If they give you a room by the stairs or elevator, make them give you a different room"
    Read review
    "lower room numbers for less walking down long hallways"
    Read review
    "Choose low numbers, or you will be taking a very long hike with luggage"
    Read review
    "Only two stories high"
    Read review
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