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Sheraton At The Falls

2,350 reviews
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Traveller (401)
Room & Suite (148)
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Overview
  • Excellent57%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible3%
Travellers talk about
“rainforest cafe”(243 reviews)
“tgi fridays”(260 reviews)
“across the street”(284 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Sheraton At The Falls
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,350)Write a Review
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1,238
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1,238
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74
Show reviews that mention
All reviewsrainforest cafetgi fridaysacross the streetshark tankthe club loungeseneca casinofamily suitewalking distanceconvention centerpool areagreat staycanadian sidefront desk stafffree parkingnew yorkrainbow bridgebeds were comfortable
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1 - 5 of 2,179 reviews
Reviewed yesterday

I love this hotel! I Stay here at least 6 times a year for a get away with friends. They have great specials during slower times and we booked the Frozen Falls Package. The pool area has undergone amazing renovations and is fantastic for kids...More

Review collected in partnership with this hotel
1  Thank ldewey99
Hotel's Favourite
Reviewed 1 week ago

This weekend we celebrated our Anniversary at the Sheraton at the Falls in their brand new Spa Suite. We have stayed at the hotel several times in every room category and let me tell you this suite does not disappoint in any way! There are...More

1  Thank 777tanyaf
Response from Victor L, Manager at Sheraton At The FallsResponded 1 week ago

Good Afternoon I am so glad to hear you enjoyed our SPA Suite and all the amenities that go along with the SPA Suite. As you stated this room will not disappoint anyone. Looks like you have experienced all the amenities in our room and...More

Reviewed 3 days ago

Great locations, 5min walk to rainbow bridge which we walked across to the Canadian side for the great view of Niagara Falls. Parking was free, our room comes with free buffet breakfast at the TGIF restaurant located a the ground floor of the hotel. Initially...More

1  Thank ktseng
Response from Victor L, Manager at Sheraton At The FallsResponded 2 days ago

On behalf of the Sheraton At The Falls I am glad you choose to stay with us. We have many things to offer to our guests and glad to see you took advantage. We come back and see us again in the future.

Reviewed 3 days ago

We picked this hotel because of the Winter Getaway special that they were offering. We paired it with some deals from Groupon and had a great getaway for the family. The pool area is the best we have ever seen. We are already talking about...More

Review collected in partnership with this hotel
Thank DAVID H
Response from Victor L, Manager at Sheraton At The FallsResponded 2 days ago

David Thank you staying with us and I am glad to hear you enjoyed yourself. We hope to see you again in the future.

Reviewed 3 days ago

I attended a retreat at the Sheraton At The Falls and was impressed at the customer service and responsiveness of the staff every step of the way. Not only were the meeting rooms comfortable, but this is the first hotel I've stayed at where the...More

Review collected in partnership with this hotel
Thank Bob P
Response from Victor L, Manager at Sheraton At The FallsResponded 2 days ago

Bob Glad to hear you enjoyed your self at the Sheraton At The Falls and enjoyed the Fitness center. We strive to ensure our guests are happy and please during there time with us. Thank you and we hope to see you again in the...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$96 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Niagara Falls
#2 Green Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Niagara Falls
#2 Green Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (401)
Room & Suite (148)
Dining (21)
Pool & Beach (16)
Hotel & Grounds (241)
Bathroom (24)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
johnnyhuma
12 January 2018|
Answer
Response from nikkitravelbug |
YES!! You get FREE $80 Casino credits. $50 for slot or table games and $30 for the spa. Plus Sheraton is only hotel connected to the Casino. Free parking too!!!
0
Votes
juliajedras
4 January 2018|
AnswerShow all 5 answers
Response from Victor L | Property representative |
Good afternoon Are you referring to our breakfast buffet as we would be happy to offer salmon if you would like. We do not have a buffet for our dinner service but do offer fish as an option. I hope that helps answer your... More
0
Votes
nikkitravelbug
19 December 2017|
Answer
Response from jlockport6932 |
the hydrospa is a 24 hour pass. the gamblers package we booked gave us two for one and if i remember it came to $30 for the two of us ....we went 4 times over the span of our reservation. very lovely employees "manning... More
0
Votes
Room Tips
"If you have Sheraton preferred guest make sure to get on the club floor it is a little more quiet"
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"upper floors are quieter"
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"Definitely needs a makeover, great staff."
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"Hallways very noisy with kids running up and down even after what we think should have been quite hours..."
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