Old bedding, torn sheets and I am not sure they were changed? Old fittings in the bathrooms which are basically squeezed TV not working, even for free to air channels Internet never worked, excuses by the staff every day Mosquitoes - no mosquito nets Challenge is the management never seemed keen on sorting these problems
The room l got was spacious, however, the TV was not working & even after talking to the receptionist, it was never fixed. Not much options or variety for breakfast, just sweet potatoes & arrow roots. No wifi in rooms. Some faulty doors which need to be fixed. Anyway, the mixed tea was great & the staff securely stored our laptops in their office.
The hotel is located in Embu town. Rooms are fantastic and spacious, however they are unkempt with clear signs of dusts on the corners,window panes, toilet basin and bathroom.. I had to request the room to be re-done. Wifi not available in all rooms. Room 209 charging sockets were not functional. I had to request the reception to charge my phone and modem at the reception. Dinning area - dinning tables are dirty with no one bothering to tidy them up. Our friends always ask about the places we have been but unless the manager wakes up to his job, we can't direct our esteemed friends there as a first option.