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This is a tired property, and I would skip unless you have no other options. The ceilings in the halls are low, public spaces didn’t feel clean or well maintained, and the door keys were incredibly finicky. Trains rumble by at night. At half the...More
My wife and I have stayed here many times over the last 2 years as we were visiting my uncle and as we spend the first Easter without him it is comforting to know how great this hotel and their staff are thank you Barbara,...More
Response from HI-Orangeburg, Manager at Holiday Inn Orangeburg - Rockland / BergenResponded 15 April 2018
Dear Peter and Margie,
We were delighted to hear how much you enjoyed your stay with us!
Especially that you are our loyal return guests for the last 2 years.
Glad to hear you can count on our staff for all your needs.
We booked a room here online because it had a swimming pool for the kids. There was no online mention that pool was closed. We showed up, and pool was closed. Agent offered neither a discount, nor a refund through Holiday Inn. Very disappointing, and...More
Response from HI-Orangeburg, Manager at Holiday Inn Orangeburg - Rockland / BergenResponded 2 weeks ago
Dear valued customer,
Our apologies for your not being able to use our pool during your stay with us.
Our pool is now open for use, however, if possible, please call the GM so we can work at rectifying your issue with us.
I have stayed here several times for business. While the hotel location is good, the rooms are in need of a renovation. Very dated and stained carpeting throughout.
The restaurant had a decent selection and the breakfast is excellent.
Thank Debbie M
Response from HI-Orangeburg, Manager at Holiday Inn Orangeburg - Rockland / BergenResponded 15 May 2018
Dear valued guest,
We thank you for your frank input regarding our hotel.
We do look forward to our upcoming renovations, and will
definitely address your comments to our staff.
We also appreciate your compliments regarding our restaurant.
Just changed routes and stay at this hotel 2 times a week. By far one of the best hotels i have stayed at for business. Barbara is always helpful and makes me look forward to my next stay. Highly recomend this hotel. Did i mention...More
Thank A TripAdvisor Member
Response from HI-Orangeburg, Manager at Holiday Inn Orangeburg - Rockland / BergenResponded 31 March 2018
Wow! Our girl Barbara is on a role! She's always there to assist in any way she can, and always with a smile...
And glad you think our breakfast is amazing!!!