We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN PLUS Captain's Quarters

Show Prices
#2 of 10 Hotels in Oswego
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
BEST WESTERN PLUS Captain\\
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

299 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 298: English reviews
Start your review of BEST WESTERN PLUS Captain's Quarters
 Click to rate
New York City, New York
Reviewed 3 weeks ago

Wonderful hotel. Great staff very welcoming and helpful. Very large comfortable rooms with balcony overlooking the river. Fabulous health center with free weights, lap pool, and hot tub. Very nice restaurant on premises as well. Sports bar across street too Clearly the go to Hotel in this area

Review collected in partnership with Best Western
 Report
Helpful?
1Thank paulbF5715RK
Management response:

Thank you so much for the lovely review! I am so glad you were able to enjoy our fitness center and restaurant. I will pass on your great comments to our staff who I know will appreciate them as well! Thank you again, Jennifer DeMassi Assistant General Manager

York, SC
Reviewed 11 February 2017 via mobile

Was up here working an outage for Fitzpatrick. I was on night shift. The hotel staff was fantastic. They put me in a room out of the way and cleaned while I was working. The breakfast is bountiful and they usually have some left after 9 for those mornings I worked over. It looked as if the rooms had recently...

 Report
Helpful?
1Thank Dsegletes
Management response:

Thank you for trusting in us to be your home away from home during the Fitzpatrick outage! We are very happy that your stay was enjoyable and comfortable. We look forward to hosting you again in the future. Jennifer DeMassi Assistant General Manager

Clifton, New Jersey
Reviewed 29 January 2017 via mobile

The rooms were nice and clean. I always look for a refrigerator and they had one! Hair dryer, iron, coffee, tv , internet, breakfast, pool, spa, excercise equipment. I like to eat healthy and bring my food on trips, this place had eggs and plain oatmeal at breakfast for me and waffles, muffins, bagels and bacon for my other family...

 Report
Helpful?
1Thank fitgirllmx
Management response:

Thank you so much for sharing your travel experience you had at Best Western Plus Hotel & Conference Center with others here on Trip Advisor. The fact that you enjoyed our recently renovated breakfast area means so much to us! We are so glad you were so fond of our fitness area and hope that you are able to use...

plainview, United States
Reviewed 29 January 2017

excellent service,good location good at breakfast was a little disappointing, quality was fair expected better parking was adequate rooms were easy to get to beds were comfortable swimming pool was clean and relaxing

Review collected in partnership with Best Western
 Report
Helpful?
1Thank Leonard D
Management response:

Thank you for taking the time to comment on your recent visit to the Best Western Plus Hotel & Conference Center. We value your feedback and will use it to continue to strive to extend the very best accommodations to our guests. Thank you again, Jennifer DeMassi Assistant General Manager

Fulton, New York
Reviewed 4 January 2017

Excellent entertainment, food was exceptional, appetizers were perfect, live band.....the billionaires were awesome....great dance music!....chicken wings and pizza at midnight and a late checkout!....the view is beautiful! On the Oswego river! Can't beat it!

Review collected in partnership with Best Western
 Report
Helpful?
1Thank dennisj829
Management response:

Thank you so much for the lovely review! New Years Eve is one of our favorite events to host so we are so glad you had such a wonderful time! We will be doing it again this year so I hope you are able to join us! Thank you again, Jennifer DeMassi Assistant General Manager

Pittsford, United States
Reviewed 25 November 2016

Was charged full amount of $185 after having no heat or electricity in room, moved to new room at 11:30 p.m. only to have either freezing cold or sweating heat all night. Came for funeral of close relative and this made everything even more painful. Elderly aunt had to move twice in the night. Tried to talk to check out...

Review collected in partnership with Best Western
 Report
Helpful?
2Thank rstephaniek
Management response:

I am happy to hear that our General Manager has reached out to you regarding the loss of power during your recent stay. I'm so sorry that this unfortunate incident occurred during such a hard time for you and your family. Jennifer DeMassi Assistant General Manager

Hillsboro, United States
Reviewed 24 November 2016

Great place to stay. A little pricey, but you get what you pay for. Nice room, great breakfast, friendly staff. Have stayed here before, always a great experience. Would recommend this hotel to anyone staying in the upstate New York area.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank Ken D
Management response:

Thank you so much for the lovely review. I am so glad you value our property as much as we do! We hope you visit us again soon. Thank you again, Jennifer DeMassi Assistant General Manager

Manlius, New York
Reviewed 1 November 2016

We decided to stay here while visiting the area overnight. The hotel is either newly built or recently renovated. The room was amazing - clean and bright, the bathroom was contemporary, with a working exhaust fan and heat lamp - good water pressure in the shower. Complimentary water bottles in the fridge; buffet breakfast which was delicious - hot and...

 Report
Helpful?
1Thank JerseyFamily07
Management response:

On behalf of the entire Best Western Plus Oswego staff I thank you for your kind comments. We are so glad you got the chance to enjoy our newly renovated hotel. We hope you visit us again soon! Thank you again! Jennifer DeMassi Assistant General Manager

Plainview, United States
Reviewed 29 October 2016

This is a high quality hotel which never disappoints. Great, friendly staff. clean & comfortable rooms. Breakfast buffet has hot and tasty food choices. Beautiful view of the canal and Lake Erie. Will definitely return.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Janene G
Management response:

Thank you so much for the 5-star review! Speaking on behalf of the Best Western Plus Oswego staff we appreciate the wonderful comments. Please come back and visit us again soon! Jennifer DeMassi Assistant General Manager

Rome,N.Y, United States
Reviewed 21 October 2016

Can't wait to visit this hotel again when I have more time to explore. I had a wonderful view of Lake Ontario. So easy to find the hotel. Great parking. People at the desk were very friendly. VERY quiet.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Linda G
Management response:

Thank you so much for the great review! Hopefully during your next visit you will be able to explore Oswego's wonderful locations such as Fort Ontario, Brietbeck Park, and our delicious on-site restaurant Alex's on the Water! Thank you again! Jennifer DeMassi Assistant General Manager

48 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (37)
Viewed
Room/Suite (3)
Viewed
View from Room (11)
Viewed
Hotel & Grounds (5)
Viewed
Business Centre/Function Rooms (4)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (2)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (1)
Viewed
Dining (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Oswego
1.6 km away
Holiday Inn Express & Suites Oswego
5.6 km away
K&G Lodge
K&G Lodge
#5 of 10 in Oswego
69 reviews
36.9 km away
Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse
Show Prices
Show Prices
Show Prices
0.2 km away
Quality Inn & Suites Riverfront
0.7 km away
Beacon Hotel Oswego
Beacon Hotel Oswego
#4 of 10 in Oswego
142 reviews
7.1 km away
All Seasons Inn
All Seasons Inn
#6 of 10 in Oswego
89 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This riverfront Oswego, New York hotel offers breathtaking views of Oswego Harbor and Lake Ontario located less than one mile from Sunny Oswego. Nestled along the Oswego River at the estuary into Lake Ontario, the Best Western Captain's Quarters features picturesque views of the Oswego River and a friendly service-oriented staff. Guests staying at this riverfront hotel will be close to a variety of recreational activities including charter fishing and ice hockey. ... more   less 

Additional Information about BEST WESTERN PLUS Captain's Quarters

Address: 26 East First Street, Oswego, NY 13126
Region: United States > New York > Finger Lakes > Oswego
Price Range: RM753 - RM993 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Captain's Quarters 2.5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline and Best Western so you can book your BEST WESTERN PLUS Captain's Quarters reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Captain`s Quarters Hotel Oswego
Best Western Oswego
Oswego Best Western
Best Western Hotel Oswego
Hotel Style:
#1 Family Hotel in Oswego
#1 Green Hotel in Oswego
#2 Business Hotel in Oswego
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Captain's Quarters staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from BEST WESTERN PLUS Captain's Quarters staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shop around!”
 of 5 bubbles 82gs, 5 Sep 2016 | Read review
“"All rooms have a view of the river & harbor"”
 of 5 bubbles hjraymond, 4 Sep 2016 | Read review
“Fourth Floor, Marina side - very nice!”
 of 5 bubbles alariao, 25 Aug 2016 | Read review
“Get a river view room with a balcony”
 of 5 bubbles stangina, 5 Aug 2016 | Read review
“River view rooms can provide some interesting scenery--boats and ducks sailing by in the sunset...”
 of 5 bubbles 57pjd, 18 May 2016 | Read review
5 of 5