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HNA Palisades Premier Conference Center

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HNA Palisades Premier Conference Center
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193 Reviews from our TripAdvisor Community

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There are newer reviews for HNA Palisades Premier Conference Center
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Showing 182: English reviews
New York
Reviewed 24 May 2016 via mobile

This hotel is old badly designed with limited night staff. Duane the front desk clerk was the only one working when we checked in and seemed frazzled because there was a line. Explains why no one answered the phone when I tried to call. Also lied and said the hold was $25 for incendentials than ended up charging us $129...

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Helpful?
Thank Anlisa
Dave R, Manager at HNA Palisades Premier Conference Center, responded to this review

Thank you Anlisa for providing us with your feedback. We appreciate the information and are currently in the process of rectifying your concerns with regards to your credit card charges. Please accept our apologies on behalf of the property for the disconnects experienced during your stay. Warm Regards HNA Palisades

New York City, New York
Reviewed 21 May 2016

great rooms, very helpful staff. it was an enjoyable experience overall. The hotel is great for business and family getaways especially when you need some quiet time. the view is also very enjoyable especially for families that need to be closer to nature.

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Helpful?
Thank woleayoade
Dave R, Manager at HNA Palisades Premier Conference Center, responded to this review

Thank you for sharing your feedback and experience with us! Hope to see you again in the near future. Sincerely, HNA PAlisades

San Salvador Department, El Salvador
Reviewed 14 May 2016 via mobile

I was in Palisades for a training, despite the facilities being old, it is well kept and in good condition. The food is not great it's OKAY... The sorroundings at the hotel are beautiful and The people at the hotel were extremely nice and helpful at all times!

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Helpful?
Thank saferga
Dave R, Manager at HNA Palisades Premier Conference Center, responded to this review

Thank you for sharing your feedback! We are happy to know that you have enjoyed your stay with us. Hope to see you again in the near future! Regards HNA Palisades

New York City, New York
Reviewed 6 May 2016

Chef did an amazing job - really great for corporate retreats they have everything you could ever need. Nice location, clean rooms, good meeting spaces. Pretty location - a nice getaway from the city.

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Helpful?
1Thank kerrysodonnell
Dave R, Manager at HNA Palisades Premier Conference Center, responded to this review

Thank you for sharing your feedback and Experience with us. We are delighted to know that you have enjoyed your stay with us! We hope to see you again in the near future. Warm Regards HNA Palisades

Nyack, New York
Reviewed 1 May 2016

I had a good stay here. The property is old, but spacious and and that commodity is timeless. The garden is beautiful! The building is built with concrete so little noise from neighbors. Pool and fitness area above average. The only downside really is the rude staff at the reception. The gentleman that greeted us was great (I think he's...

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Helpful?
Thank Gaya B
Dave R, Manager at HNA Palisades Premier Conference Center, responded to this review

We thank you very much for sharing your feedback. Please accept our apologies with regards to the way your requests were handled during your stay with us. We will review your feedback and address your concerns with our team. Warm Regards HNA Palisades

Palisades, New York
Reviewed 25 April 2016

The staff was incredibly helpful, kind, and respectful. The hotel desk clerks were extremely polite and courteous. Raysa, one of the clerks, stood out to me the most. Not only polite, but she had a sense of humor. The breakfast staff was amazing!! Jose, one of the chefs, and I developed a great rapport with each other throughout my stay...

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Helpful?
Thank babiey07
Dave R, Manager at HNA Palisades Premier Conference Center, responded to this review

Thank you for sharing your feedback and experience with us. It is most appreciated. We are delighted to know that you have enjoyed your stay with us! Hope to see you again in the near future. Warm Regards HNA Palisades

jsternth
Reviewed 24 March 2016

Upon arrival as i opened the door to my room i immediately saw a vanity that was literally falling apart. The finish on every piece of furniture is peeling and looked damaged and worn. There was a dresser drawer that just simply would not stay closed, one side of the light block curtains was ripped so they would not close,...

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Helpful?
3Thank jsternth
Dave R, Manager at HNA Palisades Premier Conference Center, responded to this review

Thank you for sharing your feedback with us, it is most appreciated. We do apologize for the disconnects in service and guestroom appearance during your stay. We have shared your feedback with our team and are in the process of addressing all matters. Warm Regards HNA Palisades

Reviewed 19 March 2016 via mobile

Beautifully maintained hotel and grounds, impressive gym with courts, wonderful staff, but book directly with the hotel - trip adviser was a mess. Trip adviser failed to send through the reservation, which left me standing in the lobby on hold with a poorly trained phone support rep for nearly an hour when I arrived. He knew from the confirmation number...

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Helpful?
1Thank Stacy M
Dave R, Manager at HNA Palisades Premier Conference Center, responded to this review

Hi Stacy, Thank you for your feedback and wonderful comments about the property and staff! We will share your feedback with our team. Hope to see you again in the near future. Warm Regards HNA Palisades

Toronto, Canada
Reviewed 26 February 2016

Rooms: clean, a bit small but the views of the river/pond were a nice soothing finish to any day. The bed and pillows were average at best. Conference rooms: Organized, clean and well lit. Food: Average. Tasted like cafeteria food, but acceptable. I wouldn't say it was restaurant food, but it was as good as one would expect. The gentleman...

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Helpful?
Thank feedthetraveller
Dave R, Manager at HNA Palisades Premier Conference Center, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, HNA Palisades Premier Conference Center

Aspen, Colorado
Reviewed 21 January 2016

I went last fall with my family and was amazing! We love the place, the service and the food. We stay around 5 days and we really enjoy the view. Unfortunately our room was mini tiny and very hot... Very clean

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Helpful?
Thank Kaorca123
Dave R, Manager at HNA Palisades Premier Conference Center, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, HNA Palisades Premier Conference Center

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in Rockland County, NY just 12 miles from the George Washington Bridge, 20 minutes from Westchester County and within 30 miles of five airports: Kennedy, LaGuardia, Newark, Teterboro and Westchester, the HNA Palisades Premier provides an exceptional backdrop for meetings in New York. We are also accessible by bus at the Palisades stop. Free transportation from the bus stop to our location is available. HNA Palisades Premier, a 2015 TripAdvisor Certificate of Excellence Winner presents the highest-quality facilities and most up-to-date technology including 48,000 square feet of meeting space. Each of our 43 purpose-designed conference rooms create the perfect learning environment for strategic planning, management development, product launches and training. We also host executive retreats and team building. Whether you are planning a celebration, wedding, special occasion, bar/bat mitzvah, or even planning an event nearby, stay with us... we offer a special group rate. ... more   less 

Additional Information about HNA Palisades Premier Conference Center

Address: 334 Route 9w, Palisades, NY 10964-1200 (Formerly Dolce IBM Palisades)
Region: United States > New York > Palisades
Price Range: RM493 - RM662 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — HNA Palisades Premier Conference Center 3.5*
Number of rooms: 206
Reservation Options:
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Also Known As:
Dolce Ibm Palisades Hotel Palisades
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Questions & Answers

Here's what travellers have asked, with answers from HNA Palisades Premier Conference Center staff and other travellers.
2 questions
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Questions? Get answers from HNA Palisades Premier Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is the best kept secret in Rockland County. Rooms facing the river highlight the landscape.”
 of 5 bubbles isadorag363, 27 Dec 2016 | Read review
“All good rooms/location”
 of 5 bubbles janem749, 19 Nov 2016 | Read review
“it's wise to check the room before committing to it. we didn't and we were sorry that we didn't. at night that particular area was loud..”
 of 5 bubbles , 27 Sep 2016 | Read review
“Request a low numbered room (closer to the front desk). It's a long walk to the rooms”
 of 5 bubbles 293frederickl, 3 Sep 2016 | Read review
“Had the handicap accessible room.”
 of 5 bubbles terri919, 29 Jun 2016 | Read review
5 of 5