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Palmyra Inn & Suites

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299 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Long Valley, NJ
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 days ago NEW

We stayed at the Palmyra Inn for and event at Hobart and William Smith College. The room was large and very clean. Two king size beds was a nice treat. The layout of the room was a little strange, with the sink, refrigerator and counter between the two beds. The bathroom was a little small but spotless. The staff was... More 

Helpful?
Thank MikeLVNJ
Whitestone, New York
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

I've stayed here 3 times already. Its a beautiful hotel. I gave it an average rating because one of their perks is free wifi. If there are too many people on it's as good as useless!!!! I go for crops at the Palmayra and they are well aware that we need good wifi service in order for us to use... More 

Helpful?
Thank Dolly364
Palmyrainn, General Manager at Palmyra Inn & Suites, responded to this review

Thank you for your review Dolly. We enjoyed having your group come stay with us for your crafting weekend. When your group was here, with 40+ people having 3-4 devices each all on Wifi in one room, we did have connectivity issues. We had to figure out a way to resolve this issue, which we thankfully did. I can assure... More 

Innisfil, Ontario
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

We stayed at the Palmyra Inn & Suites this past week. We really enjoyed our stay. The location was great.....close to all the historic sites in the area. The room was so comfortable, quiet and clean. We also appreciated the friendly staff AND the nice breakfast. Great value for the money. We would DEFINITELY stay here again!

Helpful?
Thank Vi0letr0se
Salt Lake City, Utah
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 27 October 2016

The hotel is average, but the location can't be beat. It is the only hotel within walking distance of the Palmyra Temple and Sacred Grove. We had a king suite. There was an odor in the room from something that smelled like too much old carpet freshener. It was cold and rainy, and we needed to open the windows to... More 

Helpful?
Thank loveagoodfind
Palmyrainn, General Manager at Palmyra Inn & Suites, responded to this review

Our location definitely cant be beat and we are so glad you stayed with us. Im sorry to hear about your room not being vacuumed and with a smell upon arrival. Can you please email me at carrie@palmyrainn.com and let me know if you notified the front desk as we try to rectify the situation immediately if any rooms are... More 

Level Contributor
3 reviews
Reviewed 24 October 2016

This hotel has the makings of what could be a great hotel. When we arrived and we got settled into our room I found that we had a leaking AC unit and the floor near one side of the bed was soaking wet. They did not have any more rooms that night so we were stuck unless we wanted to... More 

Helpful?
Thank Bryan A
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 October 2016 via mobile

Nice big room to accommodate multiple adults. Clean, decent breakfast. We had a wedding in the area with many travelers coming into the area. The hotel did a great job handling us. We used the shuttle to the event, great to have a designated driver.

Helpful?
Thank Mdsport61
Palmyrainn, General Manager at Palmyra Inn & Suites, responded to this review

We are so happy you enjoyed your stay with us! We are pleased that our hotel shuttles made your cummute back to the hotel easier! More 

Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 October 2016

We didn't chose this hotel, it was part of our travel package, but that being said, I would have picked this hotel on my own. This hotel was really nice. It was clean and comfortable with great beds. The rooms were large. The staff was friendly as well.

Helpful?
Thank Maren M
Palmyrainn, General Manager at Palmyra Inn & Suites, responded to this review

We are so pleased that you enjoyed your stay with us. We hope the next time your travels bring you this way we can have the pleasure of having you stay with us again! More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2016 via mobile

We didn't choose this hotel, it was part of our travel package. It is a really convenient and well equipped hotel. Breakfast is average with breads, waffles, fruits and cereal. Staff are very helpful.

Helpful?
Thank Mark F
Palmyrainn, General Manager at Palmyra Inn & Suites, responded to this review

We are glad that you enjoyed your stay with us, and look forward to your next stay with us! More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 September 2016 via mobile

This is a great place situated in the lovely setting of western New York State. Clean rooms, polite staff, nice breakfast bar, and very quiet. We came to visit the various LDS Church sites and had a fabulous time. We were too early for the fall leaves, which are spectacular, and wish we would have timed our visit for mid... More 

Helpful?
Thank hartsterman
Palmyrainn, General Manager at Palmyra Inn & Suites, responded to this review

We are so glad that you were able to experience some of our local history while you were here. We look forward top seeing you next Fall! More 

1 review
Reviewed 7 September 2016 via mobile

The hotel is beautiful and clean. Upon attempting to check in the lady at the desk informed me that she just booked another guest to my room that I booked over the phone with one of their staff members 2 weeks prior. She also informed me there wasn't another room available in the hotel. She told me she would ask... More 

Helpful?
Thank Brandon B
Palmyrainn, General Manager at Palmyra Inn & Suites, responded to this review

Hi Brandon, We are so sorry about the mix up when you were checking in! We weren't overbooked, but when a member of the wedding party gave their last name to check in they had only booked for the following day by mistake and the desk agent didn't realize that because your group was there that night! We quickly tried... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Palmyra Inn & Suites is the perfect getaway located near the historically rich and beautiful sites of upstate New York. ... more   less 

Additional Information about Palmyra Inn & Suites

Address: 955 Canandaigua Rd, Palmyra, NY 14522-9701
Region: United States > New York > Finger Lakes > Palmyra
Price Range: RM424 - RM621 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Palmyra Inn & Suites 2.5*
Number of rooms: 60
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Also Known As:
Palmyra Hotel Palmyra
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Questions & Answers

Here's what travellers have asked, with answers from Palmyra Inn & Suites staff and other travellers.
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Questions? Get answers from Palmyra Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call and see if there are any specials on going.”
 of 5 bubbles caseys169, 9 May 2016 | Read review
“On site laundry was helpful.”
 of 5 bubbles V3440NVkenm, 7 May 2016 | Read review
“Every single aspect of our stay here was exceptional!!!”
 of 5 bubbles lonniecmathews, 28 Mar 2016 | Read review
“book early”
 of 5 bubbles almamarieg, 8 Feb 2016 | Read review
“Rooms upstairs ensure you won't hear neighbours above.”
 of 5 bubbles TrajanTraveller, 25 Dec 2015 | Read review
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