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Palmyra Inn & Suites

Booking.comUS$109*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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311 Reviews from our TripAdvisor Community

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Showing 306: English reviews
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Glasgow, United Kingdom
Reviewed 2 days ago NEW

Everything about this hotel was good except for the breakfast. It is especially convenient for the historic sites. The breakfast is included in the price (it is on the pricy side) and they advertise a 'Continental Breakfast'. However, it was a bit on the lean side. There was no sliced meats or sliced cheese, and fresh fruit was limited to...

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Helpful?
Thank KieranG
Reviewed 1 week ago

If you are LDS and traveling the local sites: stay here! Perfect location for visitng all the historical sites. The place is clean, extremely friendly and accomodating staff. Rooms are plain, large and clean. Very minimal breakfast included but good stuff! Have room for family reunions, great jacuzzi pool and our room had its own private jacuzzi tub. For the...

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Thank Dulwolf
Salt Lake City, UT
Reviewed 2 weeks ago

I really enjoyed by stay at the Palmyra Inn. We were there for 5 nights and I was glad that I had such a large and comfortable room. The bed was very comfortable and the room was large and spacious. The staff was helpful and friendly. The Internet was ok, which made it a little difficult at times, but I...

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Thank Fernando C
Pittsburgh, Pennsylvania
Reviewed 20 March 2017

My family and I really enjoyed this hotel. Front desk reps & cleaning employees were really awesome! The cleaning crew made different animals out of towels for my 5 year old daughter every day. So great! The front desk went out of their way to fulfill all of my requests. This is a great hotel!

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Helpful?
Thank Trevor M
Palmyrainn, General Manager at Palmyra Inn & Suites, responded to this review

Im so glad you enjoyed your stay with us. We try to provide a great vacation experience for adults and some fun for the kids as well. We look forward to having you back and thanks again for the review.

Reviewed 18 March 2017 via mobile

We were in town attending the local Palmyra Pageant, consequently the Inn was sold out during our visit. We found that the location provided ready access to the local tourist sites as well as to the Pageant. Despite being sold out, we had no problem finding parking a reasonable distance from the main entrance. At check in, the front desk...

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Thank TravelingRusty
Greenwich
Reviewed 13 March 2017

We have stay in the Palmyra Inn & Suites a few times over the years since it has been built and we have always been pleased. The staff are very friendly and helpful, the rooms are clean, large and comfortable and the breakfast is adequate. I do not, however, care for their use of plug in air fresheners in their...

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Thank Diane T
Reviewed 13 March 2017

We needed to get out of Webster because of a power outage. The Palmyra Inn and Suites was the closest hotel to our home that wasn't full, so frankly I was bracing for the worst. The worst never came, instead the Palmyra Inn and Suites was filled with incredibly helpful and friendly staff that treated us like close friends the...

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Thank Thomas B
Rochester, New York
Reviewed 13 March 2017 via mobile

We booked a room, literally seeking shelter from the Wind Storm that rendered us without power for several days. Upon our arrival, staff was very welcoming and assured they would work with us if we needed to extend or curtail our stay based on the power restoration efforts. The room has been very comfortable. Staff is friendly and helpful. The...

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Thank Kristie O
Pittsburgh, Pennsylvania
Reviewed 6 March 2017 via mobile

This was our second stay here, because when in Palmyra, this is all there is. The pros: it was clean, the beds were comfortable and they do have a nice two bedroom suite option which is great for a family. The staff were friendly upon check in. The cons: the rooms and furniture were shabby...holes in the walls where artwork...

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Thank Sherry G
Palmyrainn, General Manager at Palmyra Inn & Suites, responded to this review

Thank you for your review. Im sorry to hear that your stay with us was just "adequate." We have gotten all new beds, tvs, curtains and linens. And we are about to start the process of remodeling the hotel furniture, decor and interior. So I do wish that you would stay with us again and give us another chance to...

Stamford, Connecticut
Reviewed 23 January 2017 via mobile

Initially I really liked the hotel as the location was convenient and having a kitchenette was great. The last two evenings of my stay my room key would deactivate and I'd have to go back to the front desk to reactivate which was a bit annoying. The last night of my stay I noticed ants in the bathroom when I...

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Thank theliller
Palmyrainn, General Manager at Palmyra Inn & Suites, responded to this review

Thank you for your review. Im sorry you did not have a great stay with us. Our key cards are very sensitive and sometimes if your room keys are by a cell phone, they can demagnetize. I did not receive an email from you or else I would have written you back. The front desk person did contact maintenance about...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Palmyra Inn & Suites is the perfect getaway located near the historically rich and beautiful sites of upstate New York. ... more   less 

Additional Information about Palmyra Inn & Suites

Address: 955 Canandaigua Rd, Palmyra, NY 14522-9701
Region: United States > New York > Finger Lakes > Palmyra
Price Range: RM505 - RM732 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Palmyra Inn & Suites 2.5*
Number of rooms: 60
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Also Known As:
Palmyra Hotel Palmyra
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Questions & Answers

Here's what travellers have asked, with answers from Palmyra Inn & Suites staff and other travellers.
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Questions? Get answers from Palmyra Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the odd numbers seem to face the back of the hotel. but any room is great.”
Dulwolf, 17 Apr 2017 | Read review
“You never need to worry about a room smelling of smoke, there is NO smoking here.”
amldsgal, 12 Dec 2016 | Read review
“Call and see if there are any specials on going.”
caseys169, 9 May 2016 | Read review
“On site laundry was helpful.”
V3440NVkenm, 7 May 2016 | Read review
“Every single aspect of our stay here was exceptional!!!”
lonniecmathews, 28 Mar 2016 | Read review
5 of 5
Booking.com
US$109* /night
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TripAdvisorUS$109
TravelocityUS$109
PricelineUS$109
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Prices are for 1 room, 2 adults
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