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The Del Monte Lodge Renaissance Rochester Hotel & Spa

308 reviews
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Traveller (62)
Room & Suite (60)
Dining (7)
Overview
  • Excellent68%
  • Very good23%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“erie canal”(103 reviews)
“quaint shops”(4 reviews)
Free Wifi
Free Parking
Breakfast Available
Heated pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4.0 Star Hotel
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Offers from The Del Monte Lodge Renaissance Rochester Hotel & Spa
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (308)Write a Review
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All reviewserie canalmarriott propertyquaint shopsfree valet parkingrooms are niceschoen placewonderful hotelhotel restaurantthe location is perfectguest roomsshuttle serviceminute drivehousekeeping staffeasy accessrochesteravedatowpath
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1 - 5 of 304 reviews
Reviewed 26 October 2017 via mobile

Pittsford is a pleasant little town with boutique shops and concept restaurants. The hotel is situated next to a quiet river and has updated rooms (Renaissance standard-to-upscale) that are clean, spacious, and comfortable. Hard wood floors, inconspicuous staff, and quiet during our stay. We enjoyed...More

Thank FociFutsal
Response from Julianne M, Operations Assistant at The Del Monte Lodge Renaissance Rochester Hotel & SpaResponded 27 October 2017

Thank you for taking the time to share your most recent experience with us at the Renaissance Del Monte Lodge Rochester Hotel & Spa! We were so pleased to hear of your time with us, and even more thrilled that it sounds as though you...More

Reviewed 25 October 2017

Traveled from Massachusetts to Rochester for wedding. Stayed at Del Monte Lodge in Pittsford. Great location and great hotel. Being on the canal was great for early morning walks and afternoon chilling. Close to shops and restaurants although the hotel restaurant was good. Had breakfast...More

Thank Kevin S
Response from Julianne M, Operations Assistant at The Del Monte Lodge Renaissance Rochester Hotel & SpaResponded 27 October 2017

Thank you for sharing your most recent experience with us at the Renaissance Del Monte Lodge Rochester Hotel & Spa! Our staff was very pleased to hear of your pleasant stay with us while you were in town. We're happy to know that you were...More

Reviewed 13 October 2017

My biggest complaint, which may not apply to other guests, is that I am a Marriott Platinum member. When my points for this stay were posted, they did not post the 500 points for the Elite Platinum gift that they were suppose to and..... we...More

Thank mbateacher
Response from Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & SpaResponded 15 October 2017

Hi mbateacher, Thank you for your feedback and for your recent stay with us. I regret we did not exceed your expectations which is always our goal. Your feedback has been shared with our team to ensure improvement is made. Please reach out to me...More

Reviewed 13 September 2017 via mobile

This is the hotel to stay at in Rochester. The drive into town is only 10 minutes in rush hour and the hotel is super cool and trendy and in a great location. You can walk to some great shops and restaurants right on the...More

Thank worldtravelpros
Reviewed 13 September 2017 via mobile

We'd never stayed at a Renaissance Hotel before, and we were very impressed by the quality and service. The beds were very comfortable, and the staff were extremely polite, going out of their way to make it a special stay for my daughter's birthday. The...More

Thank bakerash
Management response:Responded 15 September 2017

Thank you for staying at the Renaissance Del Monte Lodge and Spa! We were so happy to hear of your pleasant experience with our property, and glad to know the milk and cookies were well received by all in your family. An additional thank you...More

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Traveller (62)
Room & Suite (60)
Dining (7)
Hotel & Grounds (65)
Business Centre & Event Rooms (2)
Bathroom (1)
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Airport Transportation
Concierge
Banquet Room
Self-Serve Laundry
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Indoor pool
Heated pool
Details
Price range
US$191 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$191 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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