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Best Western Plus Plattsburgh

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Best Western Plus Plattsburgh
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700 Reviews from our TripAdvisor Community

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Showing 667: English reviews
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Harwich, Massachusetts
Reviewed yesterday NEW

When my children were small (over 25 years ago) my parents would take all of us to this hotel during February vacation for a couple of days to swim and be together by the pool. Now that the children have grown and have kids of their own, we have continued the tradition. We try to get to the inn every...

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Helpful?
Thank CapeCodKate2014
Lewisville, Texas
Reviewed 2 days ago NEW

The hotel is very clean and they have very nice staff. You can tell that they pay great attention to detail. We really enjoyed our stay and the pool was a treat for the kids. We would stay there again. What a great value!

Review collected in partnership with Best Western
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Helpful?
Thank nbk6n51
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for acknowledging the staff and their efforts. Th epool sure keeps the kids busy. Safe travels

Reviewed 4 days ago NEW

I'm familiar with Plattsburg as we come down from Montreal very often. I have stayed at the Best Western many times before but never in a pool view room. This trip was solely to take my 4 year old granddaughter swimming and stay in one of those rooms. I wanted to make sure that our room was on the ground...

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Helpful?
Thank Mcl M
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you very much for your extensive comments. We are fortunate to Dustin, Tricia and Peter represent us and I will be sure to share your kind comments. Safe travels to you and your family.

Poestenkill, United States
Reviewed 4 days ago NEW

My son goes to college in Plattsburgh so we occasionally need a room when we visit. We always stay at the Best Western and when I had to stay due to an unexpected snowstorm I knew where to go without a second thought. The staff are helpful, the rooms are clean and there are multiple choices for dining within walking...

Review collected in partnership with Best Western
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Helpful?
Thank 630kennethj
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

We have not had a decent snow in over two years. Sorry you got caught up in it but glad you stayed with us. Thanks for your support and compliments to the staff. I will be sure to share with them. Safe travels

Plattsburgh, New York
Reviewed 5 days ago NEW

Upon arrival I realized a liquid spill occured in my luggage, causing my shirts to be soaked. As my room was not ready and I had dinner plans, Tricia offered to dry my shirt so I could have something to change into for dinner.

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Helpful?
Thank sirstaysalot1
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

I am so glad we could help. I will be sure Tricia is acknowledged for her service but I am not surprised that she offered to assist. Thanks for acknowledging her. Safe travels

South Florida, Florida
Reviewed 1 week ago

My adult son and I stayed here after our Allegiant flight Arrived later than expected. four thumbs up! From the friendliness of our (free) shuttle driver, to the warm welcome at the front desk, we felt completely at home, especially after seeing the room, beautifully decked out in turquoise, brown and earthy green. Colors dear to my heart. Surprisingly spacious,...

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Helpful?
Thank LoisLane_S17
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for staying with us and your extensive review of the hotel and the staff. I will be sure to share with them Safe travels

Pennsylvania
Reviewed 2 weeks ago

This hotel is in the commercial area of Plattsburgh set back from route 3 with several restaurants close by. The adjacent Ground Round is owned by the hotel and the 99 Pub and restaurant is linked to the hotel which was convenient. Quick and easy check in. Nice, good size room and bathroom. We made use of the indoor pool...

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Helpful?
Thank WeeLuv2Travel2
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank for stopping in on your way North. I appreciate you taking the time to comment on your stay on TripAdvisor. Safe travels to you and your family

Burlington, Vermont
Reviewed 2 weeks ago

A nice family friendly getaway! Poolside rooms with extra seating for visiting and watching the kids around the pool. Breakfast is fine and the staff are very accommodating. Remodeled rooms are nice and the pool is warm and not overly chorinated, though felt fresh clean.

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Helpful?
Thank jjjamg
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

I am glad your family was able to enjoy their stay at my hotel. Thank you for acknowledging the staff and I am happy you enjoyed the pool and remodeled rooms. Safe travels to you and your family

Ormstown, Canada
Reviewed 2 weeks ago

Excellent place well worth the stayeveryone was very polite courteous very very helpful enjoyed the pool can't wait to go back again I enjoy getting away and staying in that particular hotel the best Western in Smithfield

Review collected in partnership with Best Western
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Helpful?
Thank Shirley O
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Good morning Shirley, Thank you for staying with us and using TripAdvisor to review your stay. I will be sure to share with the staff Safe travels!

United States
Reviewed 3 weeks ago

Deceiving from the outside appearance. Much larger inside and very nicely decorated and laid out. Wonderful relaxation room with internet section and comfy sofas and chairs for relaxing and watching a large, rotating screen TV with hightop tables to do work or meet and gather. Very welcoming and cozy atmosphere. Some might say the exercise room is a little small....

Review collected in partnership with Best Western
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Helpful?
Thank Christine G
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for your kind comments. As the original builder and owner I appreciate the compliments on what we have done over the years. We have more to come in the next 12 months that I hope will meet and exceed your expectations. Safe travels

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Best Western Plus Plattsburgh

Address: 446 Route 3, Plattsburgh, NY 12901 (Formerly BEST WESTERN PLUS The Inn at Smithfield)
Region: United States > New York > Plattsburgh
Price Range: RM388 - RM611 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Plattsburgh 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Best Western At Smithfield
Best Western Plattsburgh
Plattsburgh Best Western
Hotel Style:
#3 Family Hotel in Plattsburgh
#3 Business Hotel in Plattsburgh
#4 Romantic Hotel in Plattsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Plattsburgh staff and other travellers.
7 questions
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Dannemora, New York
3 months ago
Willsboro
9 months ago
Pittsford
over a year ago
Jacksonville, Florida

See all questions (7)

Questions? Get answers from Best Western Plus Plattsburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Poolside is great!”
 of 5 bubbles CapeCodKate2014, 23 Feb 2017 | Read review
“If choosing a pool view room, of course it's a little more loud than the other rooms.”
 of 5 bubbles mclm2017, 20 Feb 2017 | Read review
“avoid the pool area”
 of 5 bubbles sirstaysalot1, 19 Feb 2017 | Read review
“Call the hotel directly for a poolside room well in advance as they book quickly”
 of 5 bubbles jjjamg, 7 Feb 2017 | Read review
“The best room at this hotel is at a different hotel”
 of 5 bubbles phdmom3, 2 Feb 2017 | Read review
5 of 5