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Holiday Inn Express East Greenbush (Albany - Skyline)

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Traveller (18)
Room & Suite (23)
Dining (4)
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Overview
  • Excellent29%
  • Very good36%
  • Average20%
  • Poor10%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
2 Star Hotel
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Additional information
Offers from Holiday Inn Express East Greenbush (Albany - Skyline)
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Offers from Holiday Inn Express East Greenbush (Albany - Skyline)
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (179)
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19
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All reviewsstayed hereroom was cleanautomatic pancake makeramtrak stationeast greenbushone night staydecent hotelfree breakfastcomfortable staycapital districtthird floornew york citywalmartdeskshowerheadmaintenancerefrigerator
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1 - 5 of 176 reviews
Reviewed 2 weeks ago

April 14 2018 This hotel didn't have a restaurant. The front desk needs to be trained better.I ask the person in the front desk, where is there a place to eat and she told me the restaurant is to the right of the hotel. This...More

Thank Caesar A
Response from IHGService, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline)Responded 4 days ago

Hello Caesar A, Thanks for choosing to stay with us, we're glad to have hosted your overnight. I'm pleased to know that you found our room and facilities adequate. On the downside, it's concerning that Front Desk missed to properly handle your concern. The service...More

Hotel's Favourite
Reviewed 5 February 2018

The staff at this Holiday Inn Express just can't do enough to help. Very kind people. The rooms are clean and spacious. We like the suite that comes with a fridge and microwave. The breakfasts are great, but you knew that already if you stayed...More

Thank David S
Reviewed 11 April 2018

I stayed here for one night.. When we woke up we wanted to shower the lever that turns the bath to a shower was missing. We called the front desk they said maintenance will check after we leave. When we were leaving we told them...More

Thank Lindsay N
Response from IHGService, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline)Responded 4 weeks ago

Hello Lindsay N, Thank you for taking time to leave us a candid review about the Holiday Inn Express East Greenbush(Albany-Skyline), NY. I recognize your stay was not 100% satisfactory. IHG values your experience with our hotels. I have sent you a private message so...More

Reviewed 3 April 2018

I stayed 4 nights in the past month & there has been issues every time! Checked in 2/27/18 around 8pm( i kinda work 2nd shift) to see a young lady get verbally abused by several people because they overbooked the hotel and these people had...More

2  Thank Steve L
Response from IHGService, Guest Relations Manager at Holiday Inn Express East Greenbush (Albany - Skyline)Responded 18 April 2018

Hi Steve L! We appreciate your time in detailing and sharing your concerns. First off, I'm very sorry about the multiple unhonored late check out agreement and housekeeping disturbance that you experienced from your recent stays with us. I also recognize your unpleasant encounters with...More

Reviewed 22 March 2018

Almost the only problem with our room was the showerhead had this one stream that would shoot out the side of the shower and make the floor wet. The curtain took most of the hit. Other than that, Friendly staff. Very cost efficient. Would stay...More

Thank AliciaMariex3
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Room Service
Dry Cleaning
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Restaurant
Tennis Court
Details
Price range
US$126 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$126 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (18)
Room & Suite (23)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Audrey Q
5 May 2016|
AnswerShow all 3 answers
Response from Mainelytravel | Reviewed this property |
I believe there were hot eggs and bacon and sausage
0
Votes
Room Tips
"Top floors"
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"Odd number rooms have a great view of downtown Albany."
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"Queen suite is best option for families with more than 4 people, or older children."
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"Ask for a room overlooking the Hudson Valley."
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