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Hotel Indigo East End

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Hotel Indigo East End
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504 Reviews from our TripAdvisor Community

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Watertown, New York
Reviewed 4 weeks ago via mobile

Clean comfortable and modern. My room was a bit small but was fine for just me. All the staff I encountered were friendly and helpful. This includes the wait staff, desk clerks and maids. I will definitely be back next time in town for business.

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Helpful?
Thank steve w
IndigoEastEnd, Front Office Manager at Hotel Indigo East End, responded to this review

Thank you for taking the time to leave your review. We look forward to seeing you again soon!

Rocky Point, New York
Reviewed 17 March 2017

never wrote a review about a restaurant before but, here goes. My girlfriend took me here for my birthday in march 2017. We just came back from a vineyard and looking forward to what we saw on the internet about Bistro 72. The obeisance was very nice and we happen to be first to be seated in the dining room....

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Helpful?
Thank maximus872017
Robert S, Owner at Hotel Indigo East End, responded to this review

Hi Maximus872017, I apologize that your dining experience was anything less than spectacular. Unfortunately I was not in the night you dined but hearing about this is upsetting to say the least and I would like you to reach out to our F&B Director so that we can invite you back on us to enjoy a 5 star dining experience....

New York
Reviewed 14 March 2017

If you are looking for a great Hotel to stay at when heading out to Eastern Long Island the Hotel Indigo is a great place to stay. It is close to all. There is great bar and restaurant on the premises. The rooms are very nice and clean.

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Helpful?
2Thank Rosario C
IndigoEastEnd, Front Office Manager at Hotel Indigo East End, responded to this review

We are so pleased to hear you enjoyed your stay with us and took advantage of dining in our wonderful restaurant Bistro-72! Thank you for taking the time to leave your review. We hope to have the opportunity to welcome you back soon.

New York USA/ London UK
Reviewed 4 March 2017 via mobile

Spent a wonderful night at the indigo East end. The dinner was superb, always a good sign when the clothes ate a little tighter (my complements to the chief). The staff were attentive, knowlegable and ever so friendly making this a very relaxed evening. The music and atmosphere was incredible just the right mix of new and old numbers something...

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Helpful?
1Thank terriireland007
IndigoEastEnd, Front Office Manager at Hotel Indigo East End, responded to this review

We are so pleased to hear you had a wonderful evening filled with great food. Thank you for taking the time to leave your comments about the staff, we take great pride in giving exceptional service. We have live music in Bistro 72 Wednesday - Saturday, we hope we will be welcoming you back very soon!

Reviewed 26 February 2017 via mobile

Checked into room no problem. Went out and came back could not get into room hotel took over 45 minutes to get us back into room. Went to music festival and no one offered drinks. Had to go to bar multiple times as no waiter was interested in helping. Food for 7 of 8 came out took 15 minutes for...

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Helpful?
2Thank mrd424
IndigoEastEnd, General Manager at Hotel Indigo East End, responded to this review

We apologize for the inconveniences you faced during your stay, however we did spend ample amount of time discussing your situation and offered the necessary compensation which seemed to be satisfying to you at the time. If you would like to discuss further, please contact us directly at the hotel 631-369-2200.

Port Washington, New York
Reviewed 21 February 2017

We needed to find a place to stay as we did an impromptu trip out to the North Fork and packed to stay but did not book a hotel beforehand. Being a holiday weekend (President's Day), many places were booked; luckily, we found this place, late in the day. The hotel is appointed nicely enough, the staff friendly and accommodating,...

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Helpful?
1Thank Mark G
IndigoEastEnd, Front Office Manager at Hotel Indigo East End, responded to this review

We are so glad to hear you enjoyed your stay with us. We have great packages to help you explore the East End. Call us to book your next trip out! We look forward to seeing you soon.

Toronto, Canada
Reviewed 16 February 2017 via mobile

I was an OK place to stay. The restaurant was expensive but the food was good. I don't think we will be coming back. The bed was comfortable but the room was freezing when we arrived...No heat was on in the room.

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Helpful?
Thank Jennifer D
IndigoEastEnd, Front Office Manager at Hotel Indigo East End, responded to this review

Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering a wonderful experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our rooms. Reviews like yours are very valuable as...

Katonah, New York
Reviewed 14 February 2017

Enjoy staying here any time of year. The staff is exceptionally friendly and accommodating, The outdoor pool feel like you are at a country club. The wait staff serves food and drnk poolside! The restaurant, Bistro 72, never disappoints. I love the salmon and the chicken. No reason to venture off the premises but if you would like to there...

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Helpful?
1Thank Nora W
IndigoEastEnd, Front Office Manager at Hotel Indigo East End, responded to this review

Thank you for taking the time to review our hotel. Our restaurant Bistro 72 provides a well rounded menu including several different meal options to choose from. We provide live music on the weekends for our guests. It is the perfect place for a romantic dinner, family dinner or a simple night out with friends. We hope to see you...

New York
Reviewed 13 February 2017

We just returned from a 5 night stay at Hotel Indigo. This was our 3rd visit and will not be our last. The staff is wonderful, the accommodations are comfortable, and the location is great for us. A problem did occur. They do have a dog policy of one small dog. During the night we heard a large dog barking....

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Helpful?
1Thank bilcon
IndigoEastEnd, Front Office Manager at Hotel Indigo East End, responded to this review

We can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies if your stay was negatively affected. We appreciate you bringing this matter to our attention during your stay allowing us to rectify the situation. We most certainly appreciate your feedback and look forward to seeing you again...

Long Island City, New York
Reviewed 13 February 2017 via mobile

We booked a Valentine's Day wine tour package through the hotel. Weekend included room stay, tastings at 3 wineries with transportation to and from and dinner at Bistro 72. The hotel was clean, staff was very friendly. This hotel is part of the IHG group. They allowed early check-in to accommodate the wine tour. The room itself was very clean,...

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Helpful?
Thank 1982lisadee
IndigoEastEnd, Front Office Manager at Hotel Indigo East End, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant, and that you enjoyed our special Valentines Day package! Do checkout our website for other promos and packages that you might be interested in. It’s our pleasure to have you here, and are looking forward...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
At the very center of it all — the Hamptons,the North Fork, beaches, vineyards,shopping and nightlife, Hotel Indigo is yourstarting point for all the excitement Long Island's East End has in store for you. Indigo has all the luxuries and amenities you deserve. From the restaurant and lounge to our fireplaces,pool, and outdoor spaces, find your greatescape in one of our 100 contemporaryguestrooms on over eight private acres. ... more   less 

Additional Information about Hotel Indigo East End

Address: 1830 W Main St, Route 25, Riverhead, NY 11901-3113
Region: United States > New York > Long Island > Hamptons > Riverhead
Price Range: RM731 - RM1,831 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo East End 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hotel Indigo East End Riverhead, NY - Long Island
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo East End staff and other travellers.
13 questions
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new jersey
Rome, Italy
New York City, New York
over a year ago
Exeter, New Hampshire

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Questions? Get answers from Hotel Indigo East End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great.”
BATMANRISES, 14 Mar 2017 | Read review
“Summer - great pool and outside area views available”
bilcon, 12 Feb 2017 | Read review
“Room rate over Labor weekend was extremely expensive for this standard of hotel. A car is essential.”
dsmair47, 21 Sep 2016 | Read review
“Unless you have small children, poolside is not the best bet, especially for couples wanting a little privacy”
hammys, 7 Sep 2016 | Read review
“Ask for poolside away from ice room.”
cookie572015, 4 Sep 2016 | Read review
5 of 5