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We had a terrible experience with this hotel. Service is aweful, starting with the general manager that promised us one thing and then said that it was never promised to is. Rooms were not ready, our guests got the wrong rooms, bad communication with sales...More
Thank Maya S
Response from IHGCare, Guest Relations Manager at Holiday Inn Express East EndResponded 8 May 2015
Dear maayan s,
Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information....More
The hotel was very clean, conveniently located to eateries, shopping centers and gas station. The selection in the continental breakfast was fair. The shuttle to the hotel indigo for dining is a great value. I would have given this hotel 5 stars if it was...More
We picked it because most hotels were booked and this seemed decent....close to the Vineyards. Boy was I WRONG!!!!! Not only were people cursing and being drunken idiots in the halls but the hotel staff did nothing!!!!! I mean NOTHING about it!!!! I called the...More
3 Thank Mneujahr1
Response from eastendhotels23, Manager at Holiday Inn Express East EndResponded 24 March 2015
Good evening Mrs. Nedujahr. I truly apologize for the inconvenience you experienced at our property. Please know that the staff will be trained on how to deal with these types of situations to avert these types of reviews in the future. Again, I apologize.
My husband and I stayed here over Valentine's Day weekend. The hotel is very clean, the rooms are nicely furnished and modern. Staff was helpful, and there is free breakfast in the morning. Good location to Tanger Outlets and other shopping/restaurants. Since it was a...More
1 Thank MrsMylo
Response from eastendhotels23, General Manager at Holiday Inn Express East EndResponded 24 March 2015
Good evening! Thank you so much for your kind review! We are so pleased to know you enjoyed your stay on Valentine's Day weekend! Although it was snowing, we hope to see you again as the weather gets warmer!
I went back to my hometown of Riverhead, New York to visit family for the first time in nearly ten years and stayed at The Holiday Inn Express. I had 2 separate suites which would sleep 6 in each suite. There was only 6 people...More
3 Thank Mike L
Response from IHGCare, Guest Relations Manager at Holiday Inn Express East EndResponded 22 February 2015
Thank you for taking time to write your review about our hotel. We are pleased you liked our hotel and room cleanliness, and commended our location near shopping areas and restaurants. However, we are very sorry for the shortcomings particularly with the unsatisfactory...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$110 - US$396 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
New York >
Long Island >
Also Known As
Holiday Inn Express East End Hotel Riverhead ,
Holiday Inn Express Riverhead ,
Holiday Inn Riverhead ,
Riverhead Holiday Inn ,
Holiday Inn Express East End Riverhead, NY - Long Island