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Quality Inn Rochester Airport

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Quality Inn Rochester Airport
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166 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Reviewed 9 August 2016 via mobile

Hotel under construction with tools, equipment drop sheets etc in hallways. In the first room the air conditioner didn't work. No screens on the windows, hair in the bathroom sink and bathtub. Crumbs on the night stand and stains on the sheets. Lamps, wall art and furniture all grungy.. All mirrors and windows were filthy. We asked a different room...

Thank Desiree S
Upstate NY
Reviewed 1 August 2016

Stayed here for a park-and-fly and upon our return to the airport, we called the hotel for 10 mins straight with no answer. Ended up having to call a taxi to get us back to the hotel. Called multiple times asking for the manager to call me to discuss (they never called back). When I finally did reach them, management...

Thank HisKidsUpstate
Sandy Springs, United States
Reviewed 18 July 2016

This hotel charged me more than the $89.00 per night I reserved. ($130.00 per night). There were workmen all over the hotel. They even blocked the center entrance open so they didn't have to keep using their passkeys. The room was abysmal. Small and cramped. The bathroom was severely unfit. There was a toilet, a tub/shower and small sink, no...

Thank Chris P
Reviewed 17 July 2016 via mobile

We stayed here after driving nearly a 100 miles looking for a vacancy. The room was clean, the bed comfortable, but the furnishings were well worn. The noise level was a bit high at times. The staff was friendly and accommodating. It appears to be undergoing renovations though.

Thank 4catcouple
Dover, Delaware
Reviewed 6 July 2016 via mobile

Don't let the really picky reviewers make this hotel look bad I Stayed here for 4 nights first night had a small issue but soon as it was reported had no issues at all room was nice air conditioner was perfect the breakfast was nice and staff kept fresh eggs and sausage available and were very polite hotel was being...

Thank Ish D
Kaysville, Utah
Reviewed 19 June 2016 via mobile

Stayed here overnight on our way to Niagara. We just needed a bed to sleep in.... But this place isn't even good for just a bed. It's dirty. Once we started getting situated in our room, we noticed how bad it is... Dirty bathroom, floors and vents with thick dust all over them. 3 lamp shades with holes, a curtain...

1Thank jgsun77
Reviewed 13 June 2016

I highly advise not staying here. We stayed here after a wedding in the area and it was disgusting. The sheets were stained, the carpets grubby, and there were "clean" wash cloths hanging up that had embedded hair in them from the last guest...incredibly gross. The wifi didn't work either. Don't stay here.

1Thank Kristin E
Paris, France
Reviewed 12 June 2016

I have stayed here for years and the one constant was welcoming and responsive service. The property is now under new ownership. The good news is that they are investing in long overdue renovations. The bad news is that service has become indifferent and border,one rude. The "May I help you?" attitude is gone. I got the feeling I was...

1Thank Herb75020
Toronto, Ontario, Canada
Reviewed 31 May 2016

They are renovating, but we were in the older part and it was gross. I would have rather slept in my van than in the room. Front desk staff were friendly enough and the shuttle drivers were awesome. Quick and friendly. Needless to say we won't ever stay here again. What a dump.

1Thank Holly O
Pittsburgh, Pennsylvania
Reviewed 17 May 2016

The rooms were reasonably clean, the staff was very pleasant. The breakfast was lacking. The only hot portion was sausage with no egg which was unusual and the waffle maker. I have stayed in similar hotels and they could have done better. I would try to find another hotel if I needed to return.

Thank DCT814

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Experience the ultimate in affordability and comfort at the Quality Inn Rochester Airport. Charming and conveniently located, our uniquely mid-scale hotel in Rochester, NY offers a blend of amenities and accommodations that are both family-friendly and corporate ready. Guests of our hotel enjoy a wide range of helpful amenities, including free airport shuttle, complimentary full American Breakfast, outdoor pool, fitness center, on-site laundry facilities, meeting facilities and a well-equipped computer center. Free high-speed wireless Internet is also provided throughout our hotel, so you're always connected. ... more   less 

Additional Information about Quality Inn Rochester Airport

Address: 1273 Chili Ave, Rochester, NY 14624-3029
Region: United States > New York > Finger Lakes > Rochester
Price Range: RM247 - RM556 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Rochester Airport 2.5*
Number of rooms: 155
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Also Known As:
Quality Inn Rochester Airport Hotel Rochester
Rochester Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Rochester Airport staff and other travellers.
2 questions
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Palatine, Illinois
over a year ago

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Questions? Get answers from Quality Inn Rochester Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a first floor non-smoking room.”
 of 5 bubbles SFCJamieG, 19 Oct 2016 | Read review
“Find a different hotel.”
 of 5 bubbles stephenw84, 23 Aug 2016 | Read review
“Go to any other of the Choice properties in the area.”
 of 5 bubbles chrispK7313MQ, 17 Jul 2016 | Read review
“If you must stay here, try for a renovated room.”
 of 5 bubbles Herb75020, 12 Jun 2016 | Read review
“If you stay here and want to leave your car....do it directly through the hotel.”
 of 5 bubbles webster888, 12 May 2016 | Read review
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