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    Hilton Garden Inn Rochester Downtown

    155 E Main St, Rochester, NY 14604-1605
    +1 855-618-4697
    Hotel website
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    Lowest prices for your stay
    29/10/201730/10/2017
    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
    US$159
    View Deal
    Traveller (39)
    Room & Suite (26)
    Dining (5)
    Overview
    • Excellent68%
    • Very good23%
    • Average6%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “stone street” (6 reviews)
    “front desk” (41 reviews)
    “great hotel” (28 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Rochester Downtown
    Special Offer: Double Points,Every Stay
    Hotel deals
    Deals
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$159
      View Deal
    • Check booking site for details
      US$159
      View Deal
    • Check booking site for details
      US$159
      View Deal
    View all 46 deals
    Write a Review
    Reviews (464)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 461 reviews

    Reviewed 3 days ago

    This was my first time visiting this hotel, it is absolutely beautiful. I would give this hotel 5 stars if it weren't for the extremely rude and unprofessional front desk clerk I encountered at check in. She was so bad that I may not stay...More

    Review collected in partnership with Hilton Garden Inn
    Thank Andrea M
    Hotel's Favourite
    Reviewed 7 July 2017 via mobile

    My husband and I stopped for one night on our way to Michigan. The hotel is in downtown, close to East street where all restaurants. It was very easy to find and has parking building next to it. The room is very big, clean, and...More

    1  Thank manarlandis .
    Response from mitchelldemeyer, Guest Relations Manager at Hilton Garden Inn Rochester DowntownResponded 5 September 2017

    Thank you very much for taking the time to write a review about our hotel! I am so glad to hear you enjoyed your stay with us! We look forward to serving you again the next time your travels bring you back to the Rochester...More

    Reviewed 4 days ago

    This was a nice hotel, the staff was very helpful. We had to have a really quick dinner due to time constraints and the staff was very accommodating at the restaurant and the food was good. We were visiting university of Rochester this was a...More

    Review collected in partnership with Hilton Garden Inn
    Thank nancyo708
    Response from mitchelldemeyer, Rooms Division Manager at Hilton Garden Inn Rochester DowntownResponded 3 days ago

    Dear nancyo708, Thank you very much for taking the time to write a review about our hotel! I am so pleased to hear you enjoyed your stay with us, particularly your dinner in Drifters! We look forward to serving you again in the near future....More

    Reviewed 4 days ago

    Hotel is very noisy every sound in hall way can be heard House Keeping left a smelly bag of trash outside of my room overnight until I had to ask them to take it away Hotel not a Hilton quality hotel Lobby smells terribleMore

    Review collected in partnership with Hilton Garden Inn
    Thank Kim A
    Response from mitchelldemeyer, Rooms Division Manager at Hilton Garden Inn Rochester DowntownResponded 3 days ago

    Dear Kim A, Thank you for taking the time to write a such a detailed review about our hotel! I am very sorry for the many inconveniences you experienced during your stay with us. Please do not hesitate to reach out to me directly if...More

    Reviewed 5 days ago

    Quite upmarket hotel with nice pool area and good breakfast which would have been much better if they had gluten free bread available which l require therefore marked down. Good central position and large rooms.More

    Thank joebloggsSouthStaffs
    Response from mitchelldemeyer, Rooms Divison Manager at Hilton Garden Inn Rochester DowntownResponded 3 days ago

    Dear joebloggsSouthStaffs, Thank you for taking the time to write a review about our hotel. I am glad you enjoyed your stay with us, and I will be sharing your comments with our culinary team so that we may be able to re-work our current...More

    Hilton Garden Inn Rochester/Pittsford
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    Hampton Inn & Suites Rochester / Henrietta
    729 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$134 - US$251 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Travelocity, Priceline, Booking.com, Orbitz, Expedia, TravelUp, Cheap Tickets, Hotwire, HotelQuickly, Cancelon and getaroom.com so you can book your Hilton Garden Inn Rochester Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Rochester
    Add Photo Photos
    Traveller (39)
    Room & Suite (26)
    Dining (5)
    Pool & Beach (2)
    Hotel & Grounds (44)
    Bathroom (6)
    Business Centre & Event Rooms (5)
    Nearby
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    612 reviews
    15.36 km away
     
    Hampton Inn Rochester Webster
    435 reviews
    13.67 km away
     
    Hampton Inn & Suites Rochester / Henrietta
    729 reviews
    7.91 km away
     
    Microtel Inn & Suites by Wyndham Chili/Rochester Airport
    880 reviews
    13.22 km away
     
    Nearby Restaurants
    Dinosaur Bar-B-Que
    1,954 reviews
    .35 km away
    Fuego Coffee Roasters
    14 reviews
    .37 km away
    Abbott's Frozen Custard
    43 reviews
    .23 km away
    Branca Midtown
    11 reviews
    .29 km away
    Nearby Attractions
    The Strong National Museum of Play
    1,730 reviews
    .67 km away
    Geva Theatre Center
    282 reviews
    .50 km away
    Eastman Theatre
    118 reviews
    .57 km away
    Blue Cross Arena
    67 reviews
    .42 km away
    Ask a question
    Questions & Answers
    Alli701
    11 October 2017|
    AnswerShow all 5 answers
    Response from mitchelldemeyer | Property representative |
    Hi Alli701, Our deluxe, and business suites have doors separating the bedroom from the living room. In the junior suites, there is no door but there is a partition. Should you have any further questions, please do not... More
    0
    Votes
    nancymarie1953
    4 July 2017|
    AnswerShow all 3 answers
    Response from HGIDOS | Property representative |
    Hello Nancy, Do to the City's taxi ordinance we are not allowed to transport guests to attractions or restaurants. We can only transport to Airport, Train and Bus station and places of employment. The arena is 2 blocks away... More
    1
    Vote
    robbiejencarter
    28 March 2017|
    Answer
    Response from Kevin R | Property representative |
    3 short blocks
    1
    Vote
    Room Tips
    "3rd floor odd numbers face the street even numbers face the atrium"
    Read review
    "My best tip would be not to stay here."
    Read review
    "Book directly on the Hilton website you can then select your own room, and get a digital key."
    Read review
    "I think they are all good. Nobody in our large group had any complaints about their room"
    Read review
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