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Radiance Inn And Suites

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Traveller (20)
Room & Suite (20)
Dining (4)
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Overview
  • Excellent30%
  • Very good24%
  • Average18%
  • Poor13%
  • Terrible15%
Travellers talk about
“bagels”(11 reviews)
“niagara falls”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (233)
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Traveller rating
68
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1 - 5 of 230 reviews
Reviewed 3 days ago via mobile

Me and my husband stayed here checked in and the elevator smelled of weed with garbage scratched into the elevator walls. There was a hair (from another guest) balled up and stuck to the top sheet. That night we couldn't find the TV remote ar...More

Thank Kathryn H
Reviewed 18 January 2018

If you are looking for a relatively inexpensive place to stay in Rochester where the rooms will still be clean, this place is fine and will meet your needs. Just don't expect anything beyond that. Though we were happy with the room, the wifi did...More

Thank saltmarsh2
Reviewed 13 November 2017

Poor reception upon arrival at this dated hotel. Room was well laid out, but no fridge and microwave. Linen was clean but worn, the bed was comfortable though. Breakfast was basic and cold. Hotel is O.K. If you need a bed for the night.

Thank OntarioTaffy
Reviewed 22 October 2017 via mobile

The price was ok for out of season. But service was bad and in general was the hotel very dirty. The reception staff was definitely not to a professional standard. The password of the WiFi changed without notice, they could not even guide you to...More

Thank ADRIAAN J
Reviewed 30 September 2017

The room was sparse, dark, and in need of updating but, that isn't the worst of it. Over 2 months after staying here to my surprise 19 separate charges totaling over $1600 were manually input on my credit card!! Yes, I was charged for 19...More

1  Thank Andrea M
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Things to do
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$68 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Rochester
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$68 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Rochester
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (20)
Room & Suite (20)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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E K
18 November 2016|
AnswerShow all 2 answers
Response from mimi322014 | Reviewed this property |
I do not believe they offer airport transportation.
0
Votes
Montez2
26 April 2016|
Answer
Response from Paul F | Reviewed this property |
What is the number of floors?- 5 What is the number on Lyell Ave?-1956 Your question was cut off.
0
Votes
Room Tips
"Pick a different hotel!"
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"The tap water is very foul-tasting. Be prepared to go out to buy coffee every morning."
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"Avoid at all cost - stupid, rude and ignorant employees"
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"we were on the 3rd floor but it still smells like smoke. the 5th floor is a smoking floor"
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