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BEST WESTERN The Inn At Rochester Airport

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BEST WESTERN The Inn At Rochester Airport
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279 Reviews from our TripAdvisor Community

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Showing 275: English reviews
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Reviewed 4 days ago NEW

Cozy rooms, very comfy beds and a staff of women who are the best! Not too mention free parking while you are away on vacation. These folks wake you up in the middle of the night, feed you a hearty breakfast, then get you to the plane on time.

Review collected in partnership with Best Western
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Helpful?
Thank melissacM8667LO
Cambridge, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 27 September 2016

We had been on an ocean cruise and arrived in Boston. As we left Boston early and originally had booked our stay near Syracuse NY we decided to cancel this reservation and travel to Rochester on our way home to Cambridge, Ontario. The hotel in Syracuse happily cancelled our room and re-booked us in the Best Western Inn in Rochester....

Review collected in partnership with Best Western
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1Thank Wayne I
About Hotel's Favourite Review
Shaunna D, General Manager at BEST WESTERN The Inn At Rochester Airport, responded to this review

Thank you for taking the time to review your stay. I'm so glad to hear you enjoyed your visit with us. We appreciate your business and thank you for being a Platinum member. Were so glad you enjoyed your upgrade! We hope to see you on your next trip to Rochester!

Niagara Falls, Canada
Reviewed 1 week ago

We had a lovely weekend in Rochester but following our return home, we were very disappointed to find a $150US ($207Canadian) Damage Deposit on our Credit Card. We were even more disappointed when falsely accused of damaging an end table and that our deposit would not be returned. We trust that the Best Western will do the right thing and...

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Thank weekendtraveller2017
Hornell, New York
Reviewed 1 week ago

This Best Western is a great place to stay if you are flying out for vacation and need a secure place for your vehicle while you are gone. They shuttle you to the airport and they come get you at the end of your vacation. The staff is very friendly

Review collected in partnership with Best Western
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Thank Lsciotti
Rochester, New York
Reviewed 1 week ago

Adequate, but there were problems with reservation date and time upon my return from trip. If flying again I would stay here. Front desk staff were friendly and helpful. Shuttle service was excellent.

Review collected in partnership with Best Western
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Thank donnasV1962IM
Staunton, Virginia
Reviewed 3 weeks ago

Very nice, convenient airport hotel. I was upgraded at check-in for free to a king suite. The staff was very helpful and friendly. It was somewhat loud but no more than one could expect of an airport hotel right below the runway! I still managed to get a great night's sleep! The breakfast was really good; there were waffles, sausage,...

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Thank 400chelseas
Reviewed 3 weeks ago via mobile

Tried to find a place in Rochester with breakfast included; this fit the bill but was kind of disappointing. Older, too far from downtown. They do make cookies in the evening, room was clean but otherwise pretty utility motel.

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1Thank Dadmanly
Painted Post
Reviewed 4 weeks ago via mobile

We chose to stay here because they offer 24 hour airport drop off and pick up. We drove 90 miles to catch an early flight and were able to leave our car for the week at a very affordable price. We booked a suite for an excellent price for sunday night. Due to the bad weather we chose to have...

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1Thank Karen B
Shaunna D, General Manager at BEST WESTERN The Inn At Rochester Airport, responded to this review

Thank you for your recent review. We are glad to hear you enjoyed your stay with us! I hope you enjoyed your trip! We look forward to your next visit!

Auburn, New York
Reviewed 4 weeks ago via mobile

Spent the evening last week for an early flight out the next morning. Check in and check out staff were very friendly and helpful. The shuttle staff was efficient and very helpful as well. But. Bathroom could be cleaner. Shuttle van was pretty dirty too. Rooms could stand an upgrade as well. Overall. Could price for one night to park...

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Helpful?
Thank Kathleen A
Shaunna D, General Manager at BEST WESTERN The Inn At Rochester Airport, responded to this review

Thank you for taking the time to let us know about your recent stay. I'm glad to hear the staff was friendly and helpful. If there is ever anything we can do to make your stay more enjoyable, please do not hesitate to let us know. I have also spoke with housekeeping in regards to the cleanliness in the bathroom,...

Palmyra, New York
Reviewed 13 February 2017

The front desk staff is pinnacle, and they both shined with professionalism, knowledge, attention and caring. The ease of knowing my one night stay before I went on the airplane and my car parking package was there, I said yes. Also the comfortable room, all its amenities, yes, this is the place to stay.

Review collected in partnership with Best Western
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1Thank Lorrie C
Shaunna D, General Manager at BEST WESTERN The Inn At Rochester Airport, responded to this review

Thank you for taking the time to let us know about your stay. We truly appreciate all the compliments! It is our pleasure to accommodate you! I hope to see you on your next trip!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN The Inn At Rochester Airport

Address: 395 Buell Rd, Rochester, NY 14624-3123
Region: United States > New York > Finger Lakes > Rochester
Price Range: RM363 - RM536 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN The Inn At Rochester Airport 2.5*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline and Best Western so you can book your BEST WESTERN The Inn At Rochester Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Rochester
Rochester Comfort Inn
Hotel Style:
#1 Best Value Hotel in Rochester
#9 Family Hotel in Rochester
#10 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Inn At Rochester Airport staff and other travellers.
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Questions? Get answers from BEST WESTERN The Inn At Rochester Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are beautiful”
 of 5 bubbles lizbI6184OH, 3 Jan 2017 | Read review
“I had a room at the end of the hallway on 2F, which might also help with quietness.”
 of 5 bubbles Q8LVR, 20 Nov 2016 | Read review
“I would go for a first floor room just for convenience, although they do have an elevator”
 of 5 bubbles 447glennb, 7 Jul 2016 | Read review
“Wouldn't pick Rm. 102, if given the option.”
 of 5 bubbles flyplayne, 13 Jun 2016 | Read review
“I didn't have a problem, but ask for a room away from the elevator on the second floor.”
 of 5 bubbles 185zacharyr, 1 Jun 2016 | Read review
5 of 5