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Very clean, very nice and helpful staff at the front desk. They were able to answer my questions, listen to and acted on a suggestion and were very friendly. Convenient to the airport saved me. There's really not more that needs to be said the...More
Arrived to courteous service and a clean presentable room. Offloading luggage is easy with an automatic door and Parking is convenient. Rooms are nicely updated. And the heating / cooling units work well.
Out west, Best Western hotels are very nice mid range hotels, usually family owned and operated. We stay at them or at Hampton Inns. So I booked this Best Western hotel for our late night arrival thinking it would be enjoyable and sufficient, but no....More
Response from Shaunna D, General Manager at Best Western The Inn At Rochester AirportResponded 1 June 2017
Thank you for taking the time to let us know about your recent stay. I'm truly sorry to hear you experienced some problems during your stay. We do only place the wet floor signs throughout the day as we mop, and have never experienced any...More
Great location as you can walk to the airport. The hotel does have a free airport shuttle. The hotel seems dated, hallways are done in gray which makes it seem dreary, especially on a cloudy day. The rooms were redone at some point but the...More
My friend and I were going to Florida and had a 6:00 am flight out. Spent the night at the Best Western Airport, utilizing their park and fly feature. "Tony" was on the desk when we checked in and was very helpful in giving us...More
US$82 - US$124 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Best Value Hotel in Rochester
#9 Family Hotel in Rochester
#9 Business Hotel in Rochester
Non-Smoking Rooms ,
Number of rooms
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Response from Shaunna D | Property representative |
Hotel does shuttle to U of R with exception of graduation and homecoming weekends. It runs 7am-11pm to locations other then airport. We also go to RIT, and a few local shopping and dining areas within a mile :)