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Comfort Inn West

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Comfort Inn West
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68 Reviews from our TripAdvisor Community

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Showing 67: English reviews
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Reviewed 1 week ago

We found this hotel to fill our needs. A bit worn, but clean, comfortable and quiet enough. Centrally located, near restaurants, highways,and shopping. This is a good choice if in the Rochester, Monroe County area.

Thank PeterFrankNys
Horseheads, New York
Reviewed 10 August 2016

My husband had surgery and I needed to stay at a hotel nearby. Here I come to the comfort Inn, West (NY 407). The hospital created some confusion regarding Roger's release... The hotel staff were Amazingly caring and extremely helpful. They allowed me to check out and then check in again, the same day. Jamie Davis was at the Front...

1Thank Stitcher7312
About Hotel's Favourite Review
pittsburgh pa
Reviewed 1 week ago via mobile

I booked a stay at comfort inn in the greece section of rochester ny. first it is centrally located and easy to get to. Ample parking and a great full breakfast. It has a am/pm gas station on one side and red lobster on the other. across the street is a shopping center with a buffalo wild wings. The staff...

Thank pizzaz244
Bridgewater, Massachusetts
Reviewed 2 weeks ago

I stayed here in Jan 2017. I picked this hotel after reading some of the other places to stay did not get the best reviews on Tripadvisor. I had a fridge that did not work well and this was swapped out by maintenance. Staff was very friendly to me. They even assisted me in choosing a places to stay away...

Thank jillmel
Toronto, Canada
Reviewed 12 April 2017 via mobile

I stayed on two separate occasions, and I wasn't impressed. Older property and it shows. And there is clearly a lack of pride in this property. A bit noisy from traffic if you get a room facing the road. Good location as far as restaurants in the area. I will only be back if I absolutely have to.

Thank raggarbil
Rochester, New York
Reviewed 30 March 2017 via mobile

Overview: Got a room one late night. Front desk staff was nice. Hotel is pretty dated. Springy mattress, rough sheets, bathtub peeling, shower head grungy, etc. They do offer breakfast but it's in a very small area. It's a decent continental breakfast at best. The tv in the breakfast area had static... No idea why. If you need a cheap...

Thank Kita_Marz
Williamsville, New York
Reviewed 23 January 2017

We needed a room for one night. Our son had a volleyball tournament nearby so we didn't check in until after 7 PM. The woman at the front desk (don't remember her name) was so friendly and nice. She made us feel very welcome! The elevator could use an update. As we got off the elevator (onto the 3rd floor)...

Thank Debbie M
Plattsburgh, New York
Reviewed 15 November 2016 via mobile

Our room was clean and quiet. Breakfast was the typical Comfort Inn deal and was perfectly fine. The front desk ladies were nice. The hotel is pet friendly and there were a couple of dogs across the hall that were well behaved. We didn't run into any issues and this was a great place to stay for a "quick" weekend...

Thank cwells819
Englewood, Colorado
Reviewed 13 August 2016 via mobile

We were at niagara the last 2 days and are wandering around the lake area. This was easy to get to and had a very nice breakfast. Close to a mall we caught a movie last night them walked next door and had dinner at red lobster. The staff is very nice. Great value

1Thank Joyce S
Altoona, Pennsylvania
Reviewed 26 July 2016

Exceptionally cordial staff...They took care of every request we made them, with a smiling face. The breakfast was awesome, fresh and delicious and again , service with a smile. It almost seemed everyone in the hotel took a lot of pride in their workplace and their city. I was overly impressed with this hotel and the city. Very neat and...

Thank Altoo_traveller

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11/06/2017 12/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn West

Address: 1501 W Ridge Rd, Rochester, NY 14615-2417
Region: United States > New York > Finger Lakes > Rochester
Price Range: RM410 - RM807 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn West 2.5*
Number of rooms: 83
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Also Known As:
Comfort Inn West Hotel Rochester
Comfort Inn Rochester
Rochester Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn West staff and other travellers.
3 questions
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4 months ago
Canandaigua, New York
6 months ago
Buffalo, New York

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Questions? Get answers from Comfort Inn West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor had less outside noise”
jillmel, 10 May 2017 | Read review
“I stayed in room 500 and it was awesome”
Altoo_traveller, 25 Jul 2016 | Read review
“depends on what you're looking for”
465marlenem, 26 Jun 2016 | Read review
“The second floor offers more privacy, less noise if you don't have someone upstairs above you walking around all night.”
T6846TKmarial, 18 Dec 2015 | Read review
“Go to another hotel.”
DrKoob, 26 Sep 2015 | Read review
5 of 5
US$89* /night
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Prices are for 1 room, 2 adults
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