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Comfort Inn West

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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68 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Groton, New York
Reviewed 19 July 2016

This was our first time at this hotel. We came as delegates to the Jehovah's Witness convention at the Blue Cross Arena. Check in was easy, with 2 very friendly front desk ladies. Our room was very clean, and it came equipped with a coffeemaker, refrigerator and microwave. The bed was very comfortable, and came with 4 pillows, 2 firm...

1Thank ladyofgrammar
Mississauga, Canada
Reviewed 15 July 2016

We recently spent a weekend at this hotel. Rooms were clean and spacious. Bathroom was a bit small as you had to enter into the bathroom next to toilet to close the door. The bathroom towels were neatly folded however placed next to the toilet, which is not sanitary, suggest a towel rack be placed over toilet instead. Breakfast was...

1Thank missmom2
Toronto, Canada
Reviewed 27 June 2016

Spent an evening here. Found the staff to be friendly, the room to be a good size, the bed comfortable and a nice breakfast. Across the street was a mall, where we enjoyed doing a little shopping. We got good value for what we paid and it met our modest budget.

Thank Marlene M
Saratoga Springs, New York
Reviewed 13 June 2016

If cleanliness counts for your stay experience, opt out of this place. Wet washcloth in bathroom upon arrival. Bathroom floor dirty. Needed vacuuming badly. Tub needed repair. Beds made nicely! Breakfast just ok. Coffee awful. Room needed update and lots of areas of repair...drapes,bedding,electrical outlets. Staff very nice. Will never stay there or another comfort Inn again.

3Thank Picholine G
Reviewed 13 May 2016 via mobile

This place was the closest pet friendly place off the interstate that we could find. It's clean, well maintained and has a friendly staff. A hot breakfast is offerred, but doesn't look very appealling, so I think we'll pass. Recommended

Thank Steve K
Chippewa Bay, New York
Reviewed 29 April 2016

We recently stayed at the Greece location after the Henrietta Comfort Inn was booked. This is an excellent hotel. Right next to a Red Lobster restaurant and close by to many of the most popular eating establishments. Conveniently located right near the expressway and a large shopping mall. Very good, free morning breakfast. We will come back here again.

Thank stephen t
Rochester, New York
Reviewed 19 December 2015

Very clean, furniture is bright orange and brown in the kng sized suite I rented with a friend of mine. We had two rooms, a bedroom, and a dining room. Flatscreen tv, wifi. If you smoke bring an e-cig b/c they don't allow smokers at all (plus the windows are welded shut) but it makes for a very nice clean...

1Thank Maria L
Reviewed 11 November 2015

My family and I stood the night of Saturday October 9' 2015 at the Comfort Inn West in Greece New York. We usually stay at two [or more] hotels a month. When approaching the hotel we realized that there was no driving or passenger drive through lane in front of the hotel. We were met by a curb jutting out...

1Thank BILL S
Redmond, WA, USA
Reviewed 26 September 2015

Arrived and was greeted really well. Nice folks at the desk. Clean and comfortable room but somethings just seemed off. First, this is a three story hotel with NO elevator. Seriously. And it's a fairly new hotel. I don't get it. Not that I can't carry my suitcases up three flights of stairs but to be honest, at the end...

3Thank DrKoob
Reviewed 12 June 2015

I just want to say thank you to all the staff they were amazing THEY made my stay amazing i was up for a funeral.The beds are the best oh my goodness,the breakfast was great the room was nice.If you are in rochester ny and it is so convenient to everywere.

1Thank Mary C

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11/06/2017 12/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn West

Address: 1501 W Ridge Rd, Rochester, NY 14615-2417
Region: United States > New York > Finger Lakes > Rochester
Price Range: RM410 - RM807 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn West 2.5*
Number of rooms: 83
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Also Known As:
Comfort Inn West Hotel Rochester
Comfort Inn Rochester
Rochester Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn West staff and other travellers.
3 questions
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4 months ago
Canandaigua, New York
6 months ago
Buffalo, New York

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Questions? Get answers from Comfort Inn West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor had less outside noise”
jillmel, 10 May 2017 | Read review
“I stayed in room 500 and it was awesome”
Altoo_traveller, 25 Jul 2016 | Read review
“depends on what you're looking for”
465marlenem, 26 Jun 2016 | Read review
“The second floor offers more privacy, less noise if you don't have someone upstairs above you walking around all night.”
T6846TKmarial, 18 Dec 2015 | Read review
“Go to another hotel.”
DrKoob, 26 Sep 2015 | Read review
5 of 5
US$89* /night
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Prices are for 1 room, 2 adults
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