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The hotel has revamped the lobby and it has a refreshing look to it . The front desk staff was super friendly also. I had the pleasure of meeting the general manager who was nothing short of charming. I visitor around the holiday and the...More
Response from Todd L, Manager at Ramada Plaza Rochester AirportResponded 6 January 2016
Thank you for your comments regarding your recent stay. I am pleased to hear you enjoyed your stay. I will be sure to pass your kind words along to our entire team. Thank you again, and we look forward to your next stay...More
The most dog friendly place that we have stayed at. They advertise that they love pets. No charge for our happy Max. Other places charge $15 to $75 for each pet, if pets are even permitted. So this place was a no brainer. Used Holiday...More
Thank Allen F
Response from Todd L, Manager at Ramada Plaza Rochester AirportResponded 28 December 2015
Thank you for your review regarding your recent stay. We always enjoy having pets! I do apologize the room location did not fully meet your expectations; however, we do keep pets in certain areas so we can best accommodate all of our guest's preferences. We...More
The "children" who checked us in were very rude and immature. They proceeded to tell us how "slow and sh**y" the hotel operating software was. After working a 17 hour day, we didn't want to hear it. The room was in the very far building...More
Response from Todd L, Manager at Ramada Plaza Rochester AirportResponded 17 December 2015
I do apologize that your recent stay did not meet your full expectaions. Our goal is for every guest to be 100% satisfied with their stay. Please do not hesitate to contact myself directly regarding your comments so we discuss these concerns further.
Stayed in the 600 block of rooms. They were FILTHY. Room had dust and pet hair on furniture, enough to leave a significant line when wiped. Bathroom had wooden door splintered at bottom, an air vent that was covered in black dirt and a toilet...More
2 Thank cindy r
Response from IHGCare, Guest Relations Manager at Ramada Plaza Rochester AirportResponded 7 December 2015
Dear cindy r,
Thank you for taking the time to write a review about your stay with us. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal on this occasion. We would like...More
Things are changing. Rooms are less clear and nice than before. Breakfast is getting les Quality and more expensive. Bar is not The fun place it was in earlier days. People are less interested, so it looks. It is a shame, location is very good.More
Response from Todd L, Manager at Ramada Plaza Rochester AirportResponded 18 November 2015
Thank you for your comments regarding your recent stay. Our management team listens carefully to all of our guest's comments so we can always be continuing to improve our services and deliver the best possible experience to our guests. We do have many exciting new...More
US$86 - US$143 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available
Number of rooms
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