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Rochester Airport Marriott

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Rochester Airport Marriott
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230 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Raleigh, North Carolina
Level Contributor
167 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 10 July 2015 via mobile

Hotel is nicely maintained. Looked aged from the outside; however, appears to be recently renovated. Carpets and walls were fresh and clean. Staff friendly and helpful. Says it is an airport hotel but is not on airport property. About a 10 minute drive but straight to the airport.

Thank Ken C
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for your post. I appreciate hearing from our guests. I'm happy to hear that you found your stay so satisfactory with good accommodations and service. We look forward to welcoming you back when your travels bring you back to Rochester! Laura Bennett, GM More 

Falls Church, Virginia
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 July 2015 via mobile

to be clear... its not at the airport, its a ways away from the airport(7miles away), but... its a nice hotel. staff is always friendly, the rooms just underwent upgrades. the bar area is also redesigned. free onsite parking, and a shuttle to the airport. plan on 10mins minimum from hotel to airport.

Thank jbtourist
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for your post. I'm happy to hear you had a good experience and hope you will stay with us again when your travels bring you back to Rochester! Laura Bennett, GM More 

NE Ohio
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 July 2015

Hotel was nice enough and reasonably price. Room was clean and plenty of outlets. Only downside was shower curtain was dirty and shower head was too low. I recommend adding the breakfast for two adults and two kids for only another $10. Well worth the cost.

Thank mayorphx
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for your post. I appreciate hearing from our guests about their experience. I hope you will stay with us again when in Rochester. Laura Bennett, GM More 

Los Angeles, California
Level Contributor
123 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 July 2015

I stayed here a couple of nights with my sister. The room was very nice and the bed was super comfortable. The staff was very friendly. Our safe in our room did not work, but they came and fixed it right away. I would stay here again.

Thank Qbert33
Amy E, Guest Relations Manager at Rochester Airport Marriott, responded to this review

Thank you for taking the time to comment on your recent stay at the Rochester Airport Marriott. We greatly appreciate the kind feedback and hope you will visit us again whenever your travels bring you to Rochester. More 

Bolingbrook, IL
Level Contributor
125 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 July 2015

Had a great time at this hotel. Pool was just the right size, as wasted fitness room. Breakfast better than most with some different offerings every day. Staff very helpful and friendly. Near a major mall and lots of restaurants. Would return again.

Thank Virginia A
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for your comments. I'm happy to hear that you enjoyed your stay. We hope you'll stay with us again when traveling to Rochester! More 

Toronto, Canada
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 July 2015

We booked this hotel based on its convenient location. Stayed for 2 nights to see Rochester for the first time. Hotel is closed to everything. Lots of restaurants around the area and close to attractions. The room is very comfortable and clean. The bed is inviting and had some good, uninterrupted sleep. We used the restaurant for breakfast. Food is... More 

Thank coravchan
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for taking the time to write a review. I'm happy to hear that you enjoyed your stay and trip to Rochester. I appreciate knowing about the elevator needing attention by our housekeeping staff. We pride ourselves with high standards of cleanliness and shouldn't have missed that area. Your feedback is helpful. Thank you for staying with us and... More 

A TripAdvisor Member
Reviewed 28 June 2015 via mobile

Let's make it clear - no way this is an airport hotel. The distance to the hotel is 6 miles. As a consolation - the hotel offers free shuttle bus. It also quite far from the city centre. The rooms are very nice. Close proximity to some busy roads. Swimming pool is only 5-6 m long, maybe up to 8... More 

Thank A TripAdvisor Member
Amy E, Guest Relations Manager at Rochester Airport Marriott, responded to this review

I would like to personally thank you for sharing your experience during your recent stay. Yes it is true, we are 6 miles from the Airport. We have been serving our guests at this location since 1979. We gladly offer the shuttle transportation to and from without offering all the airport property noise and bustle. We value your patronage and... More 

1 review
Reviewed 26 June 2015 via mobile

I booked a room at this hotel through the Marriott website using a promotional code. When I checked in with the proper paperwork for the promotional code, the front desk person told me that this particular hotel does not honor the promotional code and I would need to pay a higher rate. I showed him my reservation, via a screen... More 

Thank Fhcrescent
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for letting us know of this issue. I would welcome the opportunity to follow up with you directly. As I am unable to look into your reservation without more information if you would kindly share an email or phone number I will contact you. My contact information is lbennett@delmontehotels.com or (585) 225-6880. Thank you, Laura Bennett General Manager More 

Westerville, Ohio
Level Contributor
76 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 June 2015

Stayed here many times on business trips. However first time restaurant service was so poor. They seemed to be disengaged and not wanting to be there . Meal was ok but the staff took away a lot by their lack of attentiveness.

Thank Kathy B
Amy E, Guest Relations Manager at Rochester Airport Marriott, responded to this review

I would personally like to take the opportunity to apologize for what you encountered. I would also like to thank you for bringing these concerns to our attention. As a guest, you deserve to receive the quality service that you have come to expect at Marriott. We value your patronage and sincerely hope you will afford us another opportunity to... More 

Kings Park, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2015

Have stayed several times at this hotel while my son was a student at RIT. 10 minutes from campus , easy ride . The hotel is clean and staff is very helpful . Ate lunch in restaurant and the food was excellent . Watched hockey game on TV in hotel bar and it was a great atmosphere . I would... More 

Thank 48001Holliann

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Hotel & Grounds (26)
Business Centre/Function Rooms (14)
Room/Suite (32)
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Dining (18)
Bathroom (6)
Other (6)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Concierge
Official Description (provided by the hotel)
The Rochester Marriott Airport Hotel showcases luxury accommodations and amenities including: 210 stunning guest rooms, complimentary wireless Internet access and remote printing. Stay connected with a complimentary business center including wireless Internet, computers, printer and fax. Recharge in our fitness facility or relax in our indoor pool, whirlpool spa and sauna. For exceptional dining, visit EJ's featuring distinctive American cuisine. Unwind in Images Lounge with comfortable, contemporary decor and a casual menu. Our hotel offers complimentary on-site parking and airport shuttle. With 5,600 square feet of event space, the Rochester Marriott Airport Hotel appeals to event planners with state of the art meeting facilities and entices brides-to-be with a distinctive ballroom. Experience extraordinary service and true hospitality at The Rochester Marriott Airport Hotel. ... more   less 

Additional Information about Rochester Airport Marriott

Address: 1890 W Ridge Rd, Rochester, NY 14615-2505
Region: United States > New York > Finger Lakes > Rochester
Price Range: RM478 - RM911 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rochester Airport Marriott 3.5*
Number of rooms: 210
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Also Known As:
Marriott Rochester Airport Hotel Rochester
Rochester Marriott
Hotel Style:
#4 Business Hotel in Rochester
#4 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Rochester Airport Marriott staff and other travellers.
3 questions
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5 months ago
Dobbs Ferry, New York
Birmingham, Alabama

See all questions (3)

Questions? Get answers from Rochester Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No Views, Room was very quiet and comfortable”
 of 5 bubbles bobf160, 29 Sep 2016 | Read review
“Even right next to the elevators, it was nice and quiet”
 of 5 bubbles haley119ann, 13 Sep 2016 | Read review
“Ask for a room away from 390”
 of 5 bubbles Ready_For_Sun10, 21 Aug 2016 | Read review
“honestly they're all good, but in general we prefer to be as high up as possible for better views.”
 of 5 bubbles Jinxie617, 14 Aug 2016 | Read review
“rooms on one side are not as close to highway and no trouble with traffic noise”
 of 5 bubbles BonVoyage114, 11 Jul 2016 | Read review
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