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The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

998 reviews
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Traveller (114)
Room & Suite (47)
Dining (21)
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Overview
  • Excellent74%
  • Very good18%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“rooftop bar”(36 reviews)
“fire pit”(45 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3.0 Star Hotel
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (998)Write a Review
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All reviewsrooftop barfree valet parkingfire pitdouble treegreat hotelart gallerytop floorpark avegeorge eastman housecookiesfamily weddingrooms are spaciousshuttle serviceking suitewould highly recommend this hotelliving roomhotel restaurant
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1 - 5 of 991 reviews
Reviewed 1 week ago via mobile

I was thoroughly impressed with the quality of the property and the training of the staff. Everyone is extremely well trained and it was a wonderful, all around great experience. They don’t nickel and dime you at breakfast, everything is included for Diamond members. Contrast...More

Thank Waynebg5
Response from Paul W, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonResponded 6 days ago

Dear Waynebg5, Thank you for sharing your experience at the Strathallan Hotel and Spa, we pride ourselves on providing the best customer experience. I hope if you are in Rochester again you'll choose the Strathallan. Sincerely, Paul W.

Hotel's Favourite
Reviewed 5 weeks ago via mobile

Cozy hotel in a quaint neighborhood. It was the perfect romantic getaway. Our suite had everything: nice views from our balcony, separate shower and soaking tub, comfy king bed. The hotel has two onsite restaurants and bars. We didn’t need to leave the hotel all...More

Thank Lisa O
Response from Paul W, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonResponded 4 weeks ago

Dear Lisa O, Thank you so much for sharing your experience at the hotel. I am so please that you had the opportunity to visit Hatties and see the one of a kind skyline view of downtown Rochester. We hope you visit us again! Sincerely,...More

Reviewed 1 week ago

In the past year our Rochester family has chosen the Strathallen to help celebrate some of our important milestones. For each occasion they have done a tremendous job. The staff, food and accommodations have consistently been exceptional! It’s clear why we keep going back.

Review collected in partnership with DoubleTree by Hilton
1  Thank majalisam
Response from Paul W, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonResponded 6 days ago

Dear majalisam, Thank you for continuing to choose the Strathallan Hotel and Spa as your favorite place to celebrate! We look forward to your next special occasion! Sincerely, Paul W.

Reviewed 1 week ago

The Strathallan in Rochester is everything a hotel should be! The check in was smooth and we even received an upgrade to a king room corner suite with 2 balconies! The room was very spacious and the bathroom had a walk in shower and sitting...More

Review collected in partnership with DoubleTree by Hilton
Thank Paul C
Response from Paul W, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonResponded 6 days ago

Dear Paul C, Thank you for choosing the Strathallan Hotel and Spa while you were in Rochester. I am so happy to hear that you were able to take advantage of a few of our amenities. I hope next time you are in town you...More

Reviewed 1 week ago

The rooms are clean and well laid out. We only had breakfast in the restaurant, but the food was well prepared and the service was good. The bar seemed to be lively and had a good trade going, but it still was no problem for...More

Review collected in partnership with DoubleTree by Hilton
Thank Don W
Response from Paul W, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonResponded 6 days ago

Dear Don W. I am happy to hear that you enjoyed your time with us while in Rochester. I am glad that you had the opportunity to have breakfast with us. I hope next time you might enjoy a meal at our steakhouse Char or...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Pool
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Airport Transportation
Concierge
Multilingual Staff
Self-Serve Laundry
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$190 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Rochester
#1 Family Hotel in Rochester
#1 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$190 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Rochester
#1 Family Hotel in Rochester
#1 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (114)
Room & Suite (47)
Dining (21)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
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ManalSQ
17 January 2018|
AnswerShow all 3 answers
Response from Douglas G | Reviewed this property |
They are very accomadating to all of the guests. Just clear it w the hotel. They do everything to please their guests. Doug
0
Votes
yipo
12 January 2017|
AnswerShow all 5 answers
Response from Ted O | Reviewed this property |
The 2 bed suite and the pullout couch would be fine. They don't have the kitchen facilities but do have the refrigerator. The suites are quite large so thee should be plenty of room.
1
Vote
alusardi
24 October 2016|
AnswerShow all 3 answers
Response from betsyjenkins3 |
Yes, contact the hotel directly to set up shuttle service. This hotel is only 15 mins from airport. Safe travels!
1
Vote
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12
Room Tips
"Corner rooms are very spacious"
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"Beware of hotel sanctioned loud events !"
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"try to get a low floor so you can use the stairs as they lock off the elevators for special events"
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"No tips for this place you can't even ask for a better room and get it."
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