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Rochester Riverside Hotel

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Traveller (31)
Room & Suite (32)
Pool & Beach (5)
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Overview
  • Excellent36%
  • Very good22%
  • Average12%
  • Poor9%
  • Terrible21%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (114)
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Traveller rating
39
26
13
11
24
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Time of year
LanguageEnglish
39
26
13
11
24
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All reviewsconvention centernumerous placeswedding plannerunder repaircatering managerburger barlook forward to returning soonnew ownershipguest elevatorsflight attendantexcellent front desk staffview of the riverenjoyed my stayhotel staffshuttle servicejessiebreen
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1 - 5 of 113 reviews
Reviewed 2 days ago

I was given no warning that the hotel is under construction. I was assigned a room on the 15th floor. When I found my way to the elevator (on the other side of the hotel from the lobby), it was an old staff elevator, quite...More

Thank Trudy C
Reviewed 3 days ago

Was there for the New York State Elks Convention. Hotel was being remodeled, guest had to share service elevators with staff, which was an inconvenience, however staff was professional, and friendly. Food, ok. There are hotel staff that need to be recognized for their outstanding...More

Thank bertidion
Reviewed 4 days ago

I stayed last year, April 2017 and it was great. I was excited that the conference was booked at this hotel. The staff is great! This visit was very poor, no working elevators, rooms were hot and outdated. The average age of the conference was...More

Thank Jennifer D
Reviewed 4 days ago

I was fortunate enough to have a business lunch at ROC Burger while in Rochester, NY. Nicole and her staff are so very personable. They were knowledgeable about the area as well as the menu. The food was great, but I will be back because...More

Thank terressan2017
Reviewed 4 days ago via mobile

Do not book this property. No working elevators. Rooms are mediocre at best and staff is not great either. Location is decent but that doesn’t make up for everything else that is missing. 1 star. No question.

Thank rracdrum15
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$98 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$98 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (31)
Room & Suite (32)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (8)
Questions & Answers
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Alexis T
4 April 2018|
AnswerShow all 2 answers
Response from kmunkwitz | Reviewed this property |
I don't recall seeing one.
0
Votes
Gretchen W
28 December 2016|
AnswerShow all 3 answers
Response from careyb28 | Property representative |
Hello, We have an outstanding event held here in the hotel on New Years Eve! Food Stations, 5 hours of open bar, live music and dancing. We have a very limited amount of tickets left, please call (585)546-6400 for more... More
1
Vote
jjobson
13 September 2016|
AnswerShow all 6 answers
Response from Carolyn L | Property representative |
Dear Mr. Jobson, Thank you for taking the time to reach out to us. We certainly pride ourselves on great guest experiences, which includes a clean and comfortable room. We welcome you to reach out to our management team... More
0
Votes
Room Tips
"Wait until the construction is done, then river views on the upper floors."
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"higher floors have city skyline view"
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"Rooms overlooking the river have a nice view"
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"You might be better off staying at a homeless shelter"
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