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Rochester Riverside Hotel

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Traveller (31)
Room & Suite (32)
Pool & Beach (5)
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Overview
  • Excellent37%
  • Very good22%
  • Average11%
  • Poor9%
  • Terrible21%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (117)
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26
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LanguageEnglish
41
26
13
11
25
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All reviewsconvention centernumerous placeswedding plannerunder repaircatering managerburger barlook forward to returning soonnew ownershipguest elevatorsflight attendantexcellent front desk staffview of the riverenjoyed my stayhotel staffshuttle servicejessiebreen
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11 - 15 of 116 reviews
Reviewed 1 week ago via mobile

Came in from from out of town for a family affair and didnt expect to stay here but im glad i did. I wasnt able to get a hotel by the airport because the systems were down stopped by The Rochester Riverside Hotel and was...More

Thank Johnette W
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 3 days ago

Dear Johnette, Thank you for taking the time to post a five star review of your recent stay at the Rochester Riverside Hotel. I am very happy to hear you enjoyed your stay and Francis went above and beyond to take care of you. We...More

Reviewed 1 week ago

I have lived in Rochester all my life and this was my first stay at Riverside. We spent one Saturday night for my 50th birthday. The front desk staff were so friendly and helpful even though the hotel was totally booked up with The Elks...More

Thank Laura W
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 1 week ago

Dear Valued Guest, Thank you very much for taking the time to write a review about your recent stay. I am very happy to hear that you had a great time and my staff went above and beyond to service you. We appreciate the feedback...More

Reviewed 2 weeks ago via mobile

I was having a rough day until I stepped into the hotel. From the minute I checked in the staff was so welcoming. I had the pleasure of checking in with Francis. She answered all of my questions and made me feel like I was...More

Thank ashelycruz19
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 2 weeks ago

Dear Valued Guest, Thank you for a five star review and for your kind words about Francis, Thank you very much for staying with us and we look forward to welcoming you back in the near future. Syed Younus General Manager

Reviewed 2 weeks ago

The front desk staff was just wonderful to all of my needs. Francis, in particular did a great job with everything!! As you complete your renovation and its challenges, I am confident that because of your dedicated staff, you will be tops. Keep smiling and...More

Thank comeonrichie
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 2 weeks ago

Dear Valued Guest, Thank you for choosing the Riverside Hotel. I am so happy to hear that you were able to experience our high level of service from multiple departments. I hope you are able to join us again in the future! Syed Younus General...More

Reviewed 2 weeks ago

I travel all over the country for work, and even though Rochester is my home, I compare this restaurant/bar to every other one I've been to. The convenience of staying in with a full restaurant and bar downstairs, makes this a great choice if you're...More

Thank Wil C
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 2 weeks ago

Dear Wil C, Thank you for a 5 star review. We are so happy you enjoyed the ROC Burger Bar, our staff and our services. Nicole is a gem and we are very proud to have her on our team. We look forward to servicing...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$98 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$98 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
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Traveller (31)
Room & Suite (32)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (8)
Questions & Answers
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Alexis T
4 April 2018|
AnswerShow all 2 answers
Response from kmunkwitz | Reviewed this property |
I don't recall seeing one.
0
Votes
Gretchen W
28 December 2016|
AnswerShow all 3 answers
Response from careyb28 | Property representative |
Hello, We have an outstanding event held here in the hotel on New Years Eve! Food Stations, 5 hours of open bar, live music and dancing. We have a very limited amount of tickets left, please call (585)546-6400 for more... More
1
Vote
jjobson
13 September 2016|
AnswerShow all 6 answers
Response from Carolyn L | Property representative |
Dear Mr. Jobson, Thank you for taking the time to reach out to us. We certainly pride ourselves on great guest experiences, which includes a clean and comfortable room. We welcome you to reach out to our management team... More
0
Votes
Room Tips
"Wait until the construction is done, then river views on the upper floors."
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"higher floors have city skyline view"
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"Rooms overlooking the river have a nice view"
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"You might be better off staying at a homeless shelter"
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